Problems with 2014 Ford Focus VEHICLE SPEED CONTROL

While cruising at a steady 65mph in rush hour traffic on the interstate my vehicle unexpectedly went into what the ford dealer later called "limp mode." the car lost almost all its power and at first seemed to be stalled. i was unable to accelerate and the speed gradually dropped. there were tractor-trailers merging onto and off the interstate, and i had a fearful sensation of going up under one. there was too much traffic to "back off" and go behind them, and i had no acceleration to get around. it felt like i was going to be "run over," and i'm not so sure the tractor-trailer drivers could even see me. at the next exit i immediately left the interstate and pulled into a gas station, turning off the engine. taking off and accelerating from the interstate exit to this station was actually very difficult. it felt like i was going to cause an accident because the car did not have enough acceleration to properly maneuver. i was not sure what happened and immediately called the service department at the nearest ford dealer. i spoke with a lady who seemed very knowledgeable about the problem, (which actually worries me because that makes it seem like a common issue), but offered no solution. she almost seemed slightly "irritated," as if it was something she had "explained many times before." she said "turn the car off for about 10-15 minutes and let the computer reset. if there is a major problem it will still be in 'limp mode,' but more likely it was a fluke and will turn off." i asked, "why did this happen? it's only six months old and i was just cruising down the highway." her response was 'yeah, it just happens.'" i personally feel like this is something that could be widespread and needs investigation. it felt like a highly dangerous situation, and is apt to repeat itself. the dealer offered no immediate solution other than, "let's just see what happens." *tr

Tl* the contact owns a 2014 ford focus. while accelerating from a stop at 5 mph, the vehicle surged forward and the speed increased to 15 mph without warning. the vehicle jerked and the speed accelerated beyond 20 mph. the failure occurred ten times. the dealer stated that the clutch and seals needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer was notified. the approximate failure mileage was 3,500.

Every time i put the car in drive and start to go between 5-10 mph the car begins to stutter. its getting progressively worse everytime i drive the vehicle. i've taken it to the shop 2-3 times already and they have only put a "bandaid" on the situation. they have only reset the transmission computer back to its default settings. i am wanting something to be repaired - actually replaced under my warranty. *tr

Since since bought this car brand-new in 2014 there has been a grinding stuttering shaking and jerking of the transmission when in motion. this happens whether the car is on the highway or at a low rate of speed but mostly when driving forward from park. ford attempted to upgrade the software to the transmission several times which has never worked. this is a known issue to ford and they are claiming that it is a characteristic of the transmission and it is normal activity. the transmission shutters and jerks so much that the car will not shift and will not move forward appropriately and i have come close to getting rear-ended several times because the transmission cannot catch up with the acceleration. i am asking ford for assistance in trading the car in since the value in the car depreciated so much because of all of the transmission issues and they are refusing to help me.

The car shutters at every push of the gas, i have taken into the ford dealership and they keep telling me that it's a european transmission and it's going to do that, there have been several time when i have come close to someone hitting me because it shutters so bad and then decreases in speed. if i had know when i bought this car that it did this then i would of never bought it. *tr

Tl* the contact owns a 2014 ford focus. the contact stated that while driving at approximately 30 mph, the vehicle began to jerk and make an abnormal noise. in addition, the vehicle failed to accelerate when the accelerator pedal was depressed. the vehicle was taken to the dealer but was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

Takata recall - i have been experiencing jerking and stuttering with my vehicle since i purchased it new in 2014. my vehicle will stutter and jerk upon pressing the gas from a standstill in traffic, on a highway and it is even worse going uphill. it is slow to pick up speed no matter how much pressure i put on the gas pedal. now there is an issue with something revving under the hood and also with the vehicle overheating. i have had several near accidents due to the vehicles jerking and stuttering when moving from a stopped position to a forward mortion in traffic. these incidents have happened over the course of five years of me purchasing the vehicle new. the stuttering and jerking happens daily.

Car began to make a grinding noise when turning corners and when i'm driving slowly. it sounds also like i am dragging something, like tin cans. it also shudders when i press on the accelerator, almost like it is going to die. this is not a safe situation. the clutch on my car has already been replaced and the car is a 2014! *tr

After driving into houston last year, came to a stop light on the tollway. the light turned green, i pressed the accelerator and the engined revved high followed by a metal "clapping/clanking" noise when vehicle changed gears. i took my foot off of the accelerator, but car still accelerated on its own. i ended up running into a curb to keep from hitting other vehicles. the next day, going up a parking garage at 2-5mph, transmission exhibited erratic movement and had a sudden acceleration in reverse (gearshift was in the "drive" slot). a girl was passing behind me and was struck as i was reacting to the sudden change in direction trying to brake. she put her hands out to push herself away and her ring scratched my back bumper and her hand dented in my back license plate. her hand was turning red and bruised, but she refused to leave her info with me (she looked to be about 15). service dealers in houston could not "replicate" problem and said this is "normal." after this incident, my highway mpg's have dropped from 35-42mpg to no more than 27mpg. city went from 26-30 to no more than 24mpg. drove to austin in april, strong hesitation and "stuttering" from a complete or near stop. at highway speeds, it feels jumpy. vehicle will accelerate on its own between 5-20mph, and 45-55mph. i drive on a college campus where speed is 20mph and i will have to put car into neutral to keep it from accelerating. i took this vehicle to the dealership at around 100 miles - they gave me a printout from ford showing why this behavior is "normal" and will get better with more mileage. at around 6000 miles at the dealership in houston after injuring someone, they said it was "normal" for this vehicle to exhibit "undesirable conditions" and i just need to further break in the transmission. now the problem is even worse, and my local dealership says it will take at least 2 weeks in the shop.

The transmission sputters when taking off from a dead stop. at a constant speed the car shifts into a higher or lower gear. noises are made grinding noises when changing from 1-2-3 gears. *tr

Tl* the contact owns a 2014 ford focus. while driving at 5 mph, the vehicle jerked. in addition, the accelerator was depressed and the vehicle accelerated in excess. the vehicle was taken to a dealer multiple times who diagnosed that the software needed to be updated. the vehicle was repaired however, the failure recurred on numerous occasions. the contact stated that while at a stop light, the contact depressed the accelerator pedal and as the vehicle accelerated in excess, the contact crashed into the rear of another vehicle. the air bags failed to deploy. a police report was not filed and no injuries were sustained. the vehicle was taken to an independent mechanic who diagnosed that the gears in the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 1,000. the vin was unavailable.

I bought this car new on dec 31, 2013. here's my list of problems... 1) trunk was way off alignment, dealership fixed best they could... 2) wipers are hitting the side of frame when they wipe. it makes a very loud noise when wipers are on and is very annoying. dealership is installing new wiper motors as i write this... 3) molding on both rear doors at top of window keep falling down, also being repaired now. 4) car drops rims when at a stop and almost kills the engine..... 5) car hesitates when accelerator is pressed, then jerks forward. i drive this car very conservatively , like an old man, i take great care of all my cars. i am very disappointed in this purchase! i've owned fords for 25 years and the quality is greatly going down. looks like i'll have to file another lemon law suite against ford....i did win my first suite in 2010 on a new ford ranger! *tr

The car stumbles and hesitates on take off, when turning corners there is a noise when accelerating and when turning corners it stumbles and hesitates. *tr

I bought this car brand new on march 10, 2014. about a week after having it i noticed when i accelerate it gets very jerky and the rpms shoot up higher than i've ever seen in another car. there is also a grinding sound when i am accelerating and sometimes even when i am just driving. i am very concerned, and i am taking it back to the dealership this afternoon. *tr

Tl* the contact owns a 2014 ford focus. while driving approximately 10 mph and engaging the brakes, the vehicle suddenly accelerated without warning. the failure occurred four times. the dealer was unable to locate the cause of the failure. the vehicle was not repaired and the manufacturer was notified of the failure. the approximate failure mileage was 15. updated 11/21/14*cn the consumer also experienced a transmission shifting problem. updated 01/08/15

Hesitation and bucking while accelerating, grinding noise, and rough idle. *tr

2014 ford focus the transmission stutters, grinds and is very shaky. upon acceleration its very jumpy and stutters and followed by a grind noise. i took the car into the dealership, they replaced all the individual clutches. they told me drive it a bit. the stutter has stopped a little but it still stutters and grinds. i tried to ignore this for a while because it is very inconvenient for your vehicle to be in shop. they should really make it standard for all ford dealerships to provide a rental car if your vehicle is under warranty. i bought a new car so that there would not be any problems and now i am always having to bring it in. the second time i took it in they told me that they re programmed it. the third time i took it in they told me that they reprogrammed it again and a week later it is still happening. this is very concerning and unsafe. i do not recommend this care to anyone i know, nor will i. *tr

Tl* the contact owns a 2014 ford focus. the contact stated that the vehicle failed to accelerate intermittently. the contact mentioned that the vehicle would make a grinding noise while depressing the accelerator pedal and the vehicle would stall. the vehicle was taken to a dealer. the vehicle was not repaired since the parts were not available. the manufacturer was not made aware of the failure. the failure mileage was 400.

I bought this car brand new. i'm a single mom with a tight budget so i was looking for a very dependable car. i started noticing acceleration problems after the first few weeks of buying the car. when i would go drive up the ramp on to the freeway, i wasn't able to speed up with the flow of traffic. this caused extreme safely issues as drivers would honk and get backed up because i wasn't able to accelerate. i also noticed a clicking sound when within the first few seconds of accelerating after a stop. it sounded like something was loose or broken in the engine. my mom came to visit after 2 months of having the car. she drove the car and said this doesn't seem right, take it in. so i brought it to my ford dealer. i said this car does not drive safe. i don't feel safe driving with my 5 year old daughter. they said they would fix it at no cost. they had the car for 10 days. once i got the car back, i still noticed some of the same problems, but the mechanic told me "it will take about 1000 miles more before the engine starts to run normal." that wasn't very satisfying to hear. presently, i still have the car. it still has safety issues. i don't drive long distances in it, because i don't feel safe. i am very disappointed with ford motor company. i've saved up hard earned money to have a dependable/safe car for my daughter and i and i have the exact opposite. i will never purchase a ford again. *tr

Purchased a 2014 ford focus se on january 4, 2014 and have had problems since driving it off the dealership parking lot. when driving the vehicle, the steering wheel bounces or sways back and forth. the feel is similar to when it is windy and the car is caught in an air gust. when driving any distance or a speed over 10 mph, the driver must hold onto the steering wheel to keep the car in the lane of traffic. the steering wheel sways one way and once you correct it is necessary to correct the opposite way. the car is driven to and from work approximately 17 miles one day daily. by the time i arrive at work or home my hands hurt from holding the steering wheel so tightly. prior to the third visit to the service department for the steering issue, a new problem arose. after breaking to stop the car, i lifted my foot off of the break, the vehicle accelerated forward fast enough to squeal the tires. applied the break again, stopped, removed foot to accelerate and car accelerated on its own again. this is becoming an ongoing issue. as of april 9, 2014 the vehicle has been in at the ford dealership four times, each time to be told there no problems can be found with the car. it drives the same as every other vehicle of the same make per the dealership. i've barely missed hitting the center barrier on the freeway, taking out the side of a delivery truck, accelerated forward at a dangerous speed in heavy traffic, and the steering is progressively getting worse. this car is unsafe for the public highway. ford continues to say there is no problem with the car. afraid to drive the vehicle in fear of hurting another driver or myself. *tr

The vehicle has idle problems so i took it in 1 mount after i bought the car ford said they fixed it but 2 mounts later same problem the car actually jumped speed all the sudden and ran into divider the bumper was wrecked i took it to ford dealer in san jose they took the car in again i try to get another car because it's not safe but ford denied me ,i have so much issue with ford vehicle i had 2 ford diesel trucks with 6.0 engine i spent around 8,000 thousands dollars fixing it now my brand new car nothing but problem. i hurt my neck when i hit the divider but all i ask is ford to back up there mistake on vehicles i also bought a new f150 that truck runs great back in 2001. i just don't want to drive that car no more it's very dangerous. good thing my kids was not in the car that day.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Ransmission control module reprogramming for overt tcm failure warning shiftling problem. went to dealership april 30 2015 and waiting on the part it has been over three months waiting

When i step on the gas pedal the car jerks quite a few times before accelerating. during that time it feels as if the car will stop working. this happens sporadically during every time i drive. *tr

While driving on the freeway the car began to decelerate, gas pedal was non responsive. traveling approximately 60-65 mph in 5th gear. deceleration occurred in 5th gear. was only able to maintain speed in 4th gear, but was unable to go any faster than 50- 55 mph with gas pedal to the floor. vehicle displayed some shuddering and slight sputter effect. if vehicle was placed back into 5th gear deceleration would continue. tachometer showed 3000 rpm regardless of gear placement. no warning lights, or check engine lights. two days later vehicle had the same symptom but only momentarily. *tr

Low grinding noise coming from front of car after turns, inclines, accelerating after a stop. sounds like aluminum cans grinding. also, loss of power in car acceleration for brief periods when driving, especially when accelerating on the freeway to merge into traffic. *tr

2014 ford focus se. the car has always shuddered and jerked when starting off from stop. i am afraid to pull out into traffic unless it is totally clear. my daughter has a 2012 ford focus and it does the same thing. i run premium gas and the top grade oil. *tr

The car was scary to drive on the highway with uncontrollable swaying had to white knuckle the steering wheel with compensation of darty movements! brought to the dealer they align it 3 times got better but still no complete reward. then ford said replace the steering gear ! test drove home with mi snow on the roads wow was it scary to drive it home extra darting fish tail experience. since last repair it seems to getting bad again 11000 mile later while driving on bumpy roads it darts bad and sway steering ! i believe its a comb of programming issue of steering gear and rack and roll control !!! next will need engineer to look at it! *tr

Tl* the contact owns a 2014 ford focus. when the contact depressed the accelerator pedal, the vehicle would either independently accelerate or hesitate to accelerate. the contact heard an abnormal noise coming from the front driver side of the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100.

The car does not shift correctly it sputters when accelerating. when accelerating it doesn't shift properly like its not getting enough gas. also when you are sitting in traffic and go to accelerate it jumps forward. this car also has died while driving as it is shifting gears. even though there is a date at the bottom this has been like this since i purchased it. i was told by the dealer its the way i drive it the computer shifting has to get use to my driving habits.