Tl* the contact owns a 2013 ford focus. when the contact attempted to close the front driver's door, it failed to latch and close. upon investigation, the contact associated the failure with nhtsa campaign number: 16v643000 (latches/locks/linkages). the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified. the failure mileage was 90,000.
Tl* the contact owns a 2013 ford focus. while driving and attempting to make a turn at approximately 7 mph, the front passenger door opened. the contact had to stop the vehicle and have the passenger hold the door closed. the vehicle was taken to sunrise ford (5435 us-1, ft pierce, fl 34982) where it was diagnosed that the door latch failed and needed replacement. the contact stated that the same dealer replaced all four door latches in 2017 as part of nhtsa campaign number: 16v643000 (latches/locks/linkages), but the failure recurred. the manufacturer was not notified of the recurrence. the vehicle would have to be repaired at the contact's expense. the approximate failure mileage was 77,000.
Tl* the contact owns a 2013 ford focus. the contact stated that nhtsa campaign numbers: 16v643000 (latches/locks/linkages), 16v698000 (latches/locks/linkages), and 18v735000 (fuel system) exceeded a reasonable amount of time for repair. the vehicle was taken to five star ford (6618 ne loop 820, north richland hills, tx 76180) where they did not repair any of the recalls for reasons unknown. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect for 16v643000 and 16v698000. vin tool confirms parts not available for 18v735000.
Tl* the contact owns a 2013 ford focus. while driving approximately 5 mph in a parking lot, the front driver's door opened independently without warning. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 125,000.
Tl* the contact owns a 2013 ford focus. while driving, the driver's side door would lock and unlock without warning. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 150,000. the vin was not available.
Tl* the contact owns a 2013 ford focus. while driving at unknown speeds, the driver's side door opened without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the spring fractured on the latch. the local dealer was not contacted. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 100,000.
Tl* the contact owns a 2013 ford focus. the contact received notifications for nhtsa campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. larson motors (1801 frontage rd, nebraska city, ne 68410, (402) 873-5507) was contacted and confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. while driving 50 mph, the trunk opened independently. the contact coasted the vehicle to the side of the road, secured the trunk, and resumed driving. the failure recurred numerous times. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 63,000. *tt consumer stated almost every time she drivespassenger doors open as well as the trunk. there is a recall for doors but not the trunk.*jb
Tl* the contact owns a 2013 ford focus. while the vehicle was stationary, the driver's side door would not lock when prompted. the contact received a recall notification per nhtsa campaign number: 16v643000 (latches/locks/linkages) that directly applied to the failure. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 36,000.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (harper motors, 4800 n us highway 101, eureka, ca 95503, (707) 443-7311) did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the pennsky ford dealer was contacted and confirmed that the parts were not available for the recall remedy due to the limited number of parts received by the manufacturer. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
I was driving down the highway at about 60mph and the hood flew open shattering the window.the latch that was holding it down came loose and one side was not attached to anything. the top of the car was also dented. i had a windshield guy come to repair it and he said that this is the third ford car that he has seen this happen to. also i have two previous recalls on the car one for the passenger door latch and the other for the transmission control module. the hood coming up is a huge safety concern and could have caused a major accident. also the hood is banged up so now that it will not close normal. and the hood joints cut the frame of the car. *tr
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) for the door latch, but the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 19v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches, locks/linkages); however, the parts for the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the doors were difficulty to unlock. the contact would have to unlock and lock the vehicle's doors several times before the locks would actually release. the manufacturer was not made aware of the failure. the failure mileage was 61,000. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. when the contact attempted to lock the door, the door failed to lock. in addition, the door inadvertently opened while driving. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 111,092. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue the contact had not experienced a failure. vin tool confirms parts not available. updated 03/03/17*lj
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches, locks, linkages); however, the remedy was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was not provided. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. the contact stated that the door ajar warning indicator intermittently illuminated while driving various speeds. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was invalid. the failure mileage was not disclosed. vin tool confirms parts not available.
I did a complaint before on my door latch driver side malfunctioned and won't stay closed. i am doing another complaint because now the passenger door latch has malfunctioned. this vehicle is a 2013 and the door latches should not be malfunction this way . i had to pay out of my pocket to repair the first one now the second is damaged. i need the dealership to fix this problem as nobody contacted me to fix my problem the first time. at this point i am against ford now and will not buy or recommend anyone i come i contact with to buy the ford brand ever again. my name is lee [xxx] my phone number is [xxx] my email is [xxx] i own a 2013 ford focus and had many unsafe problems occur. two door latches malfunction door will not stay closed. fuel tank replaced cause of the capless system creating vacuum sucktion and damaging engine. when is enough enough with this vehicle. worst investment i have made in my life. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact also stated that the weather stripping on the front driver's side failed and was replaced every six months. the vehicle was taken to the dealer where the stripping was replaced, but the failure recurred. the manufacturer was made aware of the failures and referred the contact to the dealer. the failure mileage was approximately 2,000. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to natchitoches ford lincoln (7501 highway 1 bypass, natchitoches, la 71457, (318) 352-3677) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. the contact received notification of nhtsa campaign number: 16v643000 (locks/latches/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.
Tl* the contact owns a 2013 ford focus. while driving, the driver's side door failed to latch shut. the door ajar light illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage was 39,000.
Tl* the contact owns a 2013 ford focus. the contact stated that the rear passenger door failed to latch. the vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 13v085000 (latches, locks, linkages). the manufacturer was not notified of the failure. the approximate failure mileage was 57,580.
Tl* the contact owns a 2013 ford focus. while driving various speeds, the driver's door opened independently and the door ajar warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 116,090. the vin was not available.
Tl* the contact owns a 2013 ford focus. while driving 45 mph, the front driver's door swung open independently. the door ajar warning light illuminated prior to the failure. the failure occurred constantly. the vehicle was taken to the dealer where it was diagnosed that the door latch failed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not provided. the failure mileage was 41,000.
Tl* the contact owns a 2013 ford focus. the contact stated that the rear driver door failed to latch properly in a secured position. the vin was not included in nhtsa campaign number: 13v085000 (latches/locks/linkages). the vehicle was taken to an independent mechanic where the door latch was replaced. the manufacturer was notified of the failure. the vin was unknown. the approximate failure mileage was 23,000. updated 09/28/16*lj *tr
Tl* the contact owns a 2013 ford focus. while driving approximately 15 mph, the rear passenger door un-latched independently. it was diagnosed that the rear passenger door latch was fractured and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 53,973. ...updated 09/14/16 *bf updated 10/18/16.*jb
Tl* the contact owns a 2013 ford focus. the contact stated that the rear driver side door latch failed. the dealer stated that the vin was excluded from nhtsa campaign number: 13v085000 (latches/locks/linkages). the vehicle was not repaired. the approximate failure mileage was 87,000.
Tl* the contact owns a 2013 ford focus. while driving approximately 30 mph, the driver side door opened and would not close. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed that the pawl spring tab was fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the contact referenced nhtsa campaign number: 15v246000 (latches/locks/linkages), but the vin was not included. the failure mileage was approximately 39,000. the vin was not provided.
Tl* the contact owns a 2013 ford focus. the contact stated that the driver's door latch system failed, causing the door to open independently while driving at low speeds. the vehicle was taken to the dealer where it was diagnosed that the door latch was defective. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 90,000.
Tl* the contact owns a 2013 ford focus. the contact stated that the front driver side door failed to close and independently opened without warning. the failure recurred multiple times. the vehicle was taken to the dealer where the driver side door and latch were replaced. in addition, the front passenger side door became difficult to close and had to be slammed shut to ensure it was closed. the vehicle was not diagnosed or repaired. the contact later received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the manufacturer indicated that the parts were not available. the manufacturer was notified of the failures. the failure mileage was not available. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. while driving approximately 55 mph, the front driver side door opened unexpectedly without warning. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was informed of the failure. the approximate failure mileage was 38,000. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. when the vehicle was started while parked and the front driver door was shut, the door never latched. the door would not remain closed. when the door finally closed and latched, the contact could pull on it without using the handle and it would fly open. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage was 34,000.
Cpsc: 2013 ford focus: consumer stated while trying to shut the front passenger side door, the latch failed and caused the door to bounce back. *ss
Tl* the contact owns a 2013 ford focus. while stationary and driving various speeds, the vehicle stalled without warning upon acceleration. in addition, the rear passenger door latch became unlatched and the door opened. furthermore, the vehicle's transmission failed due to the inability to shift to second gear properly. bertwolfe ford in charleston, west virginia was made aware of the series of failures. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 20,000.