Tl* the contact owns a 2012 ford focus. the contact stated that the door latches fractured and warning lights illuminated. the rear and front driver side doors would not latch. the failure occurred intermittently. the contact notified the manufacturer and the vehicle was repaired. the vin was invalid. the approximate failure mileage was 71,000. updated 04/13/16*lj *cn
Tl* the contact owns a 2012 ford focus. the contact stated that the rear driver side door failed to close. the vehicle was taken to the dealer where it was diagnosed that the door failed and the latch mechanism would need to be replaced. the vehicle was repaired. while driving at various speeds, the driver side door opened independently. the manufacturer was notified of the failure. the approximate failure mileage was 30,000.
Tl* the contact owns a 2012 ford focus. the contact stated that the rear passenger side door failed to latch. the vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 73,000. the vin was not available.
Tl* the contacts owns a 2012 ford focus. while driving approximately 10 mph, the front driver side door unlatched independently without warning. the vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was repaired. on another occasion, the contact mentioned that the rear liftgate unlatched independently without warning. the vehicle was taken to the dealer where it was diagnosed that the rear liftgate latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 35,000.
Tl* the contact owns a 2012 ford focus. the contact stated that the latch on the rear driver side door failed to close. the vehicle was taken to a dealer, where the latch was replaced. the manufacturer was made aware of the failure. the failure mileage was 92,194. updated 12/03/15*lj *cn
Tl* the contact owns a 2012 ford focus. the contact stated that the driver side door latch fractured and prevented the door from closing. this was a recurring issue. the vehicle was taken to be repaired. the manufacturer was not made aware of the issue. the failure mileage was 71,000.
Tl* the contact owns a 2012 ford focus. the contact stated that the rear driver side door latch fractured. the vehicle was not diagnosed or repaired. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. the vin was not available.
Tl* the contact owns a 2012 ford focus. while driving 30 mph, the rear driver side door became ajar. the contact stated that the door did not close correctly nor was it staying closed. the door was being held closed with the vehicle's seat belt. the vehicle was not taken to a mechanic and no repairs were made. the failure mileage was unknown.
Tl* the contact owns a 2012 ford focus. while the vehicle was parked, the contact discovered that the rear passenger door latch failed. the contact had to strap the rear door down with the passenger door latch in order to keep the door closed. the vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 6,000.
Tl* the contact owns a 2012 ford focus. while driving approximately 55 mph, the driver side door unlocked and opened and the vehicle stalled. the contact was able to pull the vehicle over. the vehicle was towed to the dealer where it was diagnosed that the computer system needed to be updated. the vehicle was repaired, but the failure recurred. the contact inquired about returning the vehicle. the dealer was not willing to repurchase the vehicle. the manufacturer was made aware of the issue. the approximate failure mileage was 37,000. updated 04/14/16*lj *cn
Tl* the contact owns a 2012 ford focus. while opening the rear driver side door, the contact attempted to close the door; however, it would not latch and remained closed. the vehicle was taken to the dealer where it was diagnosed that the rear driver side door latch assembly was inoperable and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 47,000.
2012 ford focus. consumer writes in regards to transmission stalling and a side door latch recall. *ld the consumer stated after attempting to repair the vehicle on 3 different occasions the vehicle continued to stall. the parts necessary to complete the recall for the door latch were not available. the consumer requested a full refund for the vehicle. *js
The driver side door latch broke while at the gas station and had to get it towed to the dealership for safety reasons. *tr
2012 ford focus. consumer writes in regards to driver and passenger door latches malfunction. consumer requests reimbursement for door latch recall repairs. *smd the consumer stated both the left passenger's and driver's side door latches broke. the dealer and manufacturer were notified. the manufacturer denied assistance. updated 09/12/2017*js
Tl* the contact owns a 2012 ford focus. the contact stated that the driver side door opened independently and failed to shut properly. the dealer stated that the part needed to repair the vehicle was unavailable. the manufacturer was not notified. the vin was not available. the approximate failure mileage was 49,000.
Drivers door latch failed to latch closed. parts were unavailable in inventory. we were told that the part was not under factory warranty and no safety recall issued. three weeks later rear door on drivers side failed. door will not latch closed. car is at dealer awaiting repairs. we were given the same information, the parts are not under factory warranty. *tr
I own a company with a fleet of vehicles, two of which are a 2012 ford focus. both ford vehicles have had multiple door latches fail. i will submit a separate entry for the other vehicle to provide the vin# and details. the vehicle referenced in this document with the vin# above has now experienced two separate incidents in which a door latch has failed between june and july of 2014. each incident was a different door latch failing. this is a safety concern for my employee's out in the field because the door could swing open while they are operating the vehicle and cause an accident or an occupant of the vehicle to be ejected. *tr
I own a company with a fleet of vehicles, two of which are a 2012 ford focus. both ford vehicles have had multiple door latches fail. i will submit a separate entry for the other vehicle to provide the vin# and details. the vehicle referenced in this document with the vin# above has now experienced three separate incidents in which a door latch has failed between may and august of 2014. each incident was a different door latch failing. this is a safety concern for my employee's out in the field because the door could swing open while they are operating the vehicle and cause an accident or an occupant of the vehicle to be ejected. *tr
Tl* the contact owns a 2012 ford focus. while driving various speeds, the transmission began to hesitate in a jerking motion and the vehicle stalled without warning. after waiting ten minutes, the vehicle restarted and resumed normal operation. the vehicle was repaired under the manufacturer's customer satisfaction program where the transmission control module was replaced; however, the transmission continued to exhibit hesitation after the remedy was performed. the contact mentioned that the rear exterior passenger side door failed to unlock until after numerous attempts. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 45,000. updated 04/08/16*lj the consumer on a regular basis, while the vehicle was running, passenger had a difficult time exiting the vehicle. the door locks were difficult to unlock. the consumer had to press the door lock repeatedly before they would unlock. the consumer also stated the vehicle would stall at times at intersections. updated 04/14/16
Vehicle central locking system locked the car while parked with the keys in the ignition. locksmith was called to force entry. alarm did not activate when door was opened. *tr
I turned onto a residential street that has a steep grade. as i accelerated uphill, the trunk opened without any input from myself (driver and sole occupant of the vehicle). the doors and trunk were locked at the time of occurrence. there were a few items in the trunk when the incident took place, none of which exited the trunk. *tr
2012 ford focus. consumer writes in regards to engine, transmission, drive shaft and electrical system problems. *tgw the consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. the right passenger power window was slower that the driver's side, the door locks would not open properly. updated 05/25/12
Tl* the contact owns a 2012 ford focus. the contact started the vehicle and the vehicle accelerated rapidly even with the brake pedal engaged. the vehicle failed to slow down and crashed into a cement wall. there were no personal injuries. the vehicle was towed to the contact's residence. in addition, the manufacturer issued a customer satisfaction program under reference number 123b7 (transmission control module) and after the recall repair was performed, the vehicle rolled away with the gear in park. in order for the vehicle to remain stationary, a block was placed against the two rear tires. also, a strong antifreeze odor emitted inside of the vehicle and an oil leak was visible on the ground. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 12,917. updated 08/23/12*lj updated 09/24/2012 *js