While driving, i heard a strange noise coming from the steering column. once i reached my destination and returned to my car and started it, the power steering assist warning light came on. i began to pull off, the vehicle would not steer, and i had to have my car towed home. the next day i called ford to explained what happened and was told it would cost around $2,000 to fix. i googled it and found out the steering assist had been recalled for that year make and model. i then called the number associated with the recall and keyed in the code related to the make and model. a few moments later, a rep came on the line and asked for my vin. he informed me that there was a recall in 2015 or 16 can't remember the exact year, but unfortunately, the recall was vin specific, and my vehicle was not on that list. i found this news to be very disturbing, dangerous, and irresponsible for ford not to replace or repair this faulty part in all of the 2014 models, not just those with a specific vin. what is it going to take for them to correct this; prayerfully not someone's life?
When putting on a steering wheel cover. i noticed when i held the steering wheel from 12 and 6 the wheel felt lose. not from the adjusting part but the whole steering wheel it self was some what lose not to fall off but just lose.
We have a 2014 ford flex with 41,000 miles. my wife was driving two days after getting her oil changed at galpin ford and the power steering went out. she called them and they said turn off the car and wait a minute and it will reset it self. she did that and it worked. two days later it went out completely so she tried to turn it off and on again that's when the stability light went on and said it needs service. the person at ford telling her how to reset it tells me they have had several complaints about this. they want me to spend over two thousand dollars to replace the steering column!!!!!!! they won't even come get the car to diagnose it. they want me to have it towed or drive it to them.
Power steering failure
Electric steering mechanism started making creaking sound when steering wheel is turned left or right. dealer recommended replacing the rack and pinion system for $2,700. my car only has 59,000 miles. this major operating system should not be failing.
Noticed the steering tighten up while driving. went away, came back, went away, came back. wife couldn't turn the wheel safely. electric power steering failure.
Steering is very difficult, like the power steering is failing. the mechanic said there was nothing wrong with it (no failure codes). but it is still very difficult to turn, making it feel very unsafe.
Very difficult to steer..like the power steering is gone. while driving, turning left or right did not matter. at this point problem unknown.
Tl* the contact owns a 2014 ford flex. the contact stated that the vehicle could not be started. the vehicle was taken to an independent mechanic who stated that the power steering control module and the fuel pump relay module failed. the vehicle was not repaired. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was notified and stated that the vehicle would be placed on the recall list. the failure mileage was approximately 81,000.
Steering intermittently becomes very difficult with great effort required to turn steering wheel. steering wheel also will fail to accurately control steering. wheel will jerk in hands. problem occurs when stationary and when driving at low to medium speeds.
Tl* the contact owns a 2014 ford flex. while reversing out of the driveway, the vehicle lost power steering ability. the contact had to engage the steering wheel with force, which caused an injury to the right shoulder. medical attention was not received. the vehicle was towed to a personal mechanic where it was diagnosed that the power steering assist failed. also, the fuel pump failed over six months ago. the personal mechanic replaced the fuel pump control module. an unknown ford dealer was contacted and stated that the vin was excluded from nhtsa campaign numbers: 15v250000 (steering) and 16v621000 (fuel system, gasoline). the steering failure was not repaired. the manufacturer was not contacted. the vin was not available. the approximate failure mileage was 86,000. *tt consumer stated dealers have been contacted.*jb
While driving power steering failed and can't steer to hard also air conditioner blower stopped working at the same time
Tl* the contact owns a 2014 ford flex. the contact stated that the steering wheel column seized independently on several occasions. the contact had to turn the engine off and on to unlock the steering column. the failure occurred without warning. the vehicle was taken to russell barnett ford (4055 tullahoma highway, winchester, tn 37398, (931) 967 2277) to be diagnosed, but the results were unknown. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 106,000. *dt consumer stated vehicle was fixed for $2,000.00. *jb
Backing out of garage, engine still running, no power steering. shut off engine to call for a tow but when i restarted the engine the steering was working. first time this has happened. car has 46,000 miles on it. no other problems.
Car was parked, started all lights came on warning steering needed to be serviced, i shut car off, restarted it all cleared up, happen 1st time in august, now have a clicking sound front right of vehicle, what happens if this happens while driving down road at high speed.
Breaks and rotors have been worked on 3 times within 1 year by carmax. in addition, bearings have been replaced. additionally, the vehicles computer module failed. also, the fuel pump.
Tl* the contact owns a 2014 ford flex. the contact stated that there was an electric power steering failure and the steering wheel felt tight. in addition, there was a loss of power steering ability and the check engine warning indicator illuminated. the dealer (team ford, 702-395-5100, located at 5445 drexel road, las vegas, nv 89130) diagnosed that the fuel pump may need to be replaced. further diagnostic testing concerning an engine and electrical failure associated with the steering was needed. the vehicle was also to be repaired per manufacturer campaign number: 12m02 (sync with myford mylincoln touch warranty extension covering accessory protocol interface module apim). the dealer provided a loaner vehicle and was waiting on the guidelines from the manufacturer to repair the vehicle. the manufacturer was contacted. the vehicle was not repaired. the approximate failure mileage was 74,000.
On 12/01/2017 approximately 20:00 hrs. steering assist fault service required on parking lot steering wheel no power steering. 2014 ford flex vin. 2fmgk5b83ebd11092
Power steering quit while in a parking lot. i stopped, shut off the vehicle, and it reset. the passenger side door ajar light constantly stays on, even though the door is shut. this will not allow the doors to be locked, and the interior lights stay on until the vehicle reaches 15 mph. it has also caused the lights to stay on inside the car, draining the battery.
Power steering failed while driving and we had no control over the vehicle. *tr
An intermittent electrical connection in the steering gear disables electric power-steering assist while driving, making the vehicle difficult to control. received a "steering assist fault-service required" warning. this occurred while driving n about 50 mph on i-95 in jarrett, va. on may 27, 2016. stopped, called roadside assistance. was told the only option was a tow. closest dealer already closed for long weekend. another dealer an hour away suggested cycling car on and off several times. we did and car was ok. took car to local dealer in hardeeville sc on return home- unable to replicate the problem and said we have to drive car in spite of this safety issue - which appears identical to one that forced the recall of 2011 to 2013 ford flex's.
Tl* the contact owns a 2014 ford flex. while driving various speeds and making turns, there was an abnormal squeaking noise emerging from the steering wheel. there were no warning indicators illuminated. the vehicle was taken to blueberry ford (241 dublin st, machias, me 04654, (207) 255-4747) who stated that the vehicle was working as designed. the vehicle was taken to darling's ford volkswagen audi (403 hogan rd, bangor, me 04401, (207) 941-1330) who stated that the failure was due to normal wear and tear. the dealer diagnosed that the sway bar, control bar bushing, and steering rack needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was contacted and provided case number: cas24223378. no further assistance was provided. the failure mileage was 25,000.
Tl* the contact owns a 2014 ford flex. while driving approximately 20 mph, the steering wheel locked up and made a loud grinding noise while being turned. there were no warning indicators. the vehicle was taken to a local dealer where it was diagnosed and recommended that the steering module needed to be replaced. the manufacturer was made aware of the failure and stated that there were no recalls. the vehicle was not repaired. the contact was advised to file a complaint with nhtsa. the failure mileage was approximately 40,000.