Tl* the contact owns a 2013 ford flex. while the vehicle was in reverse, all the warning indicators illuminated. while the vehicle was parked, the trunk opened independently. the vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. the vehicle was not repaired. the manufacturer informed the contact that there was no recall on the vehicle and did not assist. the approximate failure mileage was 40,000.
Tl* the contact owns a 2013 ford flex. the contact stated that the front passenger side door latch failed to lock and the door ajar warning indicator illuminated. the contact was concerned that her child would be able to open the door while the vehicle was in motion. the vehicle was taken to century ford of mt. airy (302 century dr, mt airy, md 21771, (301) 829-2800) where it was diagnosed that all four door latches needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and was advised to call nhtsa. the approximate failure mileage was 96,000.
Tl* the contact owns a 2013 ford flex. the contact stated that the front passenger door failed to lock and caused the dome light and door ajar indicator to illuminate. the vehicle was not taken to the dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was approximately 70,500. *tt
Tl* the contact owns a 2013 ford flex. the contact stated that while driving at various speeds, all the vehicle doors failed to lock. the contact also stated that the dome light was constantly illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that passenger side door module failed and needed to be replaced. the vehicle was not repaired. the contact stated that the battery to the vehicle had to be replaced twice due to the failure. the local dealer was not contacted. the manufacturer was notified of the failure, they filed a complaint with the manufacturer. the failure mileage was approximately 55,000. the vin was invalid.
Tl* the contact owns a 2013 ford flex. the contact stated that the doors would constantly unlock and the door ajar sensor illuminated. the vehicle was taken to the dealer where it was diagnosed that the latch assembly needed to be replaced the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 60,000. updated 06/13/17*lj the consumer stated the door would not unlatch. also, the door sensor malfunctioned. when the doors were closed, the sensor would show the door as open. this would cause the car alarm to go off during the night. updated 09/07/2017*js
Tl* the contact owns a 2013 ford flex. the contact stated that the door ajar indicator illuminated. the battery had to be replaced twice, but the failure recurred. the contact stated that the dome light remained illuminated. the dealer diagnosed that the door latch mechanism needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 56,000.
Tl* the contact owns a 2013 ford flex. the contact stated that the rear driver's side door warning indicator illuminated. although the warning indicator was illuminated, the door remained closed. the vehicle was taken to the dealer where it was diagnosed that the rear driver's side latch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 54,000.
Tl* the contact owns a 2013 ford flex. the contact stated that the doors would not remain latched and the door ajar warning indicator illuminated. the dealer diagnosed that the door latch assembly would need to be replaced. the manufacturer was notified of the failure. the failure mileage was 72,000.
Tl* the contact owns a 2013 ford flex. the contact stated that the driver's side door latch failed to function properly inside and outside the vehicle. the vehicle was to be taken to a dealer for inspection and diagnostic testing. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 66,000.
2013 ford flex se. consumer writes in regards to door ajar sensor failure. *ld the consumer stated that the door ajar alarm sounds even though the doors are closed and would not lock. due to the doors not locking, the interior light do not turn off when the vehicle is off. all doors must be locked manually. *js
Tl* the contact owns a 2013 ford flex. the contact stated that the passenger, driver, and liftgate door sensors were constantly illuminated. the contact stated that the doors were constantly unlocked due to the failure. in addition, the windshield wipers were constantly activated despite the weather conditions. the vehicle was taken to a dealer where it was diagnosed that the door latch sensors failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 47,000.
Tl* the contact owns a 2013 ford flex. the contact stated that when the front passenger side door was closed, the front passenger side door ajar warning light illuminated. in addition, the doors failed to lock when the vehicle was operated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 46,000.
Tl* the contact owns a 2013 ford flex. when the doors were closed, the door ajar warning indicator illuminated and the interior lighting illuminated continuously. the contact also stated that the doors did not lock and the alarm did not activate when prompted. the failures recurred continuously. the vehicle was not taken to a dealer or diagnosed. the manufacturer was not made aware of the failure. the failure mileage was approximately 50,000.
Tl* the contact owns a 2013 ford flex. the contact stated that the door ajar sensor was illuminated, indicating that the door was open although it was closed. the vehicle was taken to the dealer. the technician diagnosed that the door latch needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 51,000. the vin was not available.