There are power steering recalls for 2011-2013 ford flex vehicles. i have been having intermittent issues with the power steering my 2011 ford flex. it has occurred 3 times now, and has resulted in having to drive the vehicle without power steering 1 time. currently my ford flex is not being shown as being included in recall 15v340000. it is equipped with the electronic power steering - the same type of steering system that is in the other recalls. it might be worth looking at expanding on that recall to include any vehicles with that electronic power steering system and that power steering rack. ford technicians have identified the issue i am having as an issue with the electronic power steering system. i will likely have to pay to get this fixed myself.
As i was driving on the highway at approximately 60 mph, a warning bell sounded and electronic message appeared indicating an electronic power steering assist failure. i was able to slow down and turn off the road, but no power steering was available.
My power steering failed and i went onto sidewalk, barely missing my neighbor.ford says my vehicle is not in the recall.
I have been getting an intermittent message saying "power steering assist fault." when this happens, i have no power steering. i have gotten the message when i start the vehicle up and the message generally goes off within 30 seconds or so. the most recent time, however, it lasted about 10-15 mins. i have gotten this message 6-10 times. to date, i have not had this issue happen when the vehicle is in motion. there was a recall in 2015 for this issue but my vin does not appear to fall within the vehicles that were recalled.
While driving my power steering loses power. took it to mechanic who told me it had to do with electric power steering. i looked it up and my car isnt covered in the recall. first and last ford i will ever own!!!! there is a reason they say found on road dead!!!
While driving up a highway on-ramp accelerating to highway speed, i experienced a sudden loss of power steering causing momentary loss of control. the power steering now comes and goes at random and is a serious safety issue making the vehicle inoperable.
Driving the vehicle the electronic power steering failed while driving straight.. i was driving approximately 55 mph. a service power steering and service advanc trac system code appeared on the dashboard. the vehicle is extremely hard to steer. i believe the electronic power steering system failed in the vehicle.
Tl* the contact owns a 2011 ford flex. while driving, the contact stated that the power steering assist failed. the contact had to exert excessive force to turn the steering wheel. the steering wheel failed to function properly for the entire ride. the vehicle was taken to willow brook ford (7301 kingery hwy, willowbrook, il 60527, (630) 986-5000) where it was diagnosed that a new steering system needed to be installed. the vehicle was not repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 70,000.
Started car power steering default sign lit up on dash and there was was no power steering. fortunately i was around the corner from my home and was able to get it home.
Tl* the contact owns a 2011 ford flex. the contact stated that the steering wheel became extremely tight while driving and the electric power steering warning indicator flashed after the failure occurred. the contact had to apply force to turn the steering wheel in either direction. an independent mechanic located diagnostic trouble codes for the steering and recommended taking the vehicle to a dealer. the vehicle was excluded from nhtsa campaign number: 15v340000 (steering), although the contact experienced the failure listed in the recall. the vehicle was not repaired. the dealer and manufacturer were not contacted. the approximate failure mileage was 150,000.
Our 2011 ford flex has experienced a steering column failure. the vehicle suddenly lost steering, not power. but steering is impossible. after forcing it back and forth we were able to get it to go again. the dealer diagnosed it as the steering shaft binding up. i see there are many complaints about the steering in this vehicle. no recall is currently issued for this vin
I lost steering on highway and barely escaped from a fatal accident. no code is appearing on the car. i can hardly turn the wheel.
Tl* the contact owns a 2011 ford flex. while driving approximately 10 mph, the vehicle lost power steering ability. there were no warning indicators illuminated. the dealer was not contacted. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not repaired. the approximate failure mileage was 110,000.
Tl* the contact owns a 2011 ford flex. while driving at low speeds, the steering wheel seized without warning. the contact had to use extra effort to turn the steering wheel. the vehicle was taken to krieger ford, inc. (1800 morse rd, columbus, oh 43229, (614) 888-3320) where it was determined that the vin was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 120,000.
Power steering stopped working while operating the vehicle. very difficult to turn the wheel and unsafe to drive. dealer confirmed the same exact trouble codes, symptoms, and issue as the existing recall. my flex is the same model (ecoboost) and manufactured at the same location as the recall. my vin is not covered by the recall, however, as it was manufactured a couple of months after the recall date. this expensive repair for a defective part should be covered under the recall and folks should be notified and get their unsafe cars fixed before this problem happens to them. my flex had under 60,000 miles at the time and has always been well maintained at the dealer. local dealer where car has been serviced since new, regional ford representative, and ford corporate in detroit have all not been helpful. ford in detroit required that i go through the trouble of mailing written information, following up repeatedly with supervisors, and then declined to do anything. the regional ford folks also asked the local dealer to provide significant details regarding the faulty part and then also did nothing to help cover the cost. this recall needs to be extended. ford has demonstrated that even when faced with overwhelming evidence, they are not willing to do the right thing. this issue put my family at significant safety risk and cost me thousands of dollars to repair. nhtsa, please take notice of this.
Tl* the contact owns a 2011 ford flex. while making a left or right turn, the steering wheel was difficult to maneuver. there were no warning indicators illuminated. the vehicle was taken to pauli ford (2380 old u.s. 27, st. johns, mi 48879, (989) 224-6711) where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer informed the contact that the vin was not included in any recalls and provided case number: [xxx]. the approximate failure mileage was 127,300. *tt
Tl* the contact owns a 2011 ford flex. while driving at an unknown speed, the steering wheel seized and the check power steering indicator illuminated. the vehicle was previously repaired per nhtsa campaign number: 15v340000 (steering), but the failure recurred numerous times after the recall remedy. the vehicle was taken to santa margarita ford (30031 santa margarita pkwy, rancho santa margarita, ca). the dealer stated that the part was out of warranty. the vehicle was not repaired. the manufacturer was contacted and case number: 13791060 was provided. the failure mileage was 103,125.
Power steering failure message appeared in message center while driving on a city street, power steering immediately failed. this made steering nearly impossible. made it to a parking lot, waited a few minutes and started the vehicle. the message was gone and car operated as normal. i called the local ford dealership and told them about the issue. their reply was that if it did it again to bring it in, they could not do anything if it was driving normally. are we to continue driving the vehicle with no diagnosis of the problem by ford? this seems like very dangerous advice from the ford dealership.
I lost steering, the car is 65k. i cant turn the wheel easily which is really dangerous.
My 2011 ford flex 3.5 l v6 has recently been having problems with the steering. if i am going under 40 miles an hour it is nearly impossible for me to turn my wheel any direction. i can barely turn any corners without ending up in the other lane before being able to correct my path. this is a dangerous situation for me as i have only owned this vehicle a year and it is my only vehicle. i have 3 children whose safety i worry about, not to mention other drivers on the road. i have been researching this and have noticed there was a recall on the ecoboosts. why is there not one on the v6? this has been going on consistently for a month now. i need this corrected!!!
Tl* the contact owns a 2011 ford flex. the contact stated that there was an eps failure. the steering wheel seized after starting the vehicle and it was extremely difficult to steer each time the failure occurred. the manufacturer indicated that the vehicle was not included in any manufacturer recalls to provide a solution for the eps failure. the dealer (citrus motors ford, 1375 s woodruff way, ontario, ca 91761, (855) 902-9523) indicated that it may take up to three days to diagnose the failure and that further testing may be required. the failure mileage was not available.
In ability to turn car easily. originally started when car was not in motion or slowly moving. now it occurs when driving almost impossible to even change lanes. we know there is a recal with this make model and year but my vin is not included. what can we do?
My current problem and has been for the last two years is the steering. as of around two years ago i have on multiple occasions the power steering losing the power and resulting in a very hard to control steering wheel while driving and very dangerous. this has happened roughly 6 times in two years. the problem would usually correct within around five seconds or so. i have found there are many issues on the internet with this ford problem there is a recall on this issue but my vehicle comes within a month of the recall so no help from the dealer. they want around 3000-3500 for replacement. word is they have doubled the cost of the part to make up for the recall money they are out. this is very serious and ford needs to handle this issue. i am told the steering is electrical. my second issue is and has been going on for around two years also. the lights will go out each at different times. if i reach down and turn the switch off and on again they will come back on and correct, but will go out again. one might go out and then one stay on. a dangerous situation occurs when they both fail. turning the switch on and off always turns them on. problem has been happening for two years. neither are not fixed at the moment.
Our car was recalled for a power steering failure while driving on the highway and luckily i was driving because it was very hard to steer. ford repaired the steering problem. the car then experienced the same problem 8 months later and ford is refusing to cover the repair. they claim that we are past the 1 yr / 12k mile warranty but we had brought the car into the dealer several months earlier and the claimed they could not find the fault. the car's power steering failed again while my wife was driving on the highway nearly causing an accident. after the failure the car was 200 mile over the warranty. ford now claims that we are responsible for the entire cost of repair. clearly the replacement part they used was defective.
The steering became tight and difficult to steer the vehicle. i brought it to the shop and after investigation they said the entire steering shaft needs to be replaced. ford says the whole steering column has to be done. ford needs to expand the recall as it is affecting more models.
Tl* the contact owns a 2011 ford flex. while at the dealer for unrelated service, the technician diagnosed that the rear tie rods needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 47,000.
While entering my parking gate wheels locked and i could turn steering wheel, saw steering default flashing on dash reading. turned off car put steering into park and waited. tried to start car it was physical hard to trun wheels to enter m yparking area. got it parked and had to wait for monday to call ford dealer to tow car for service. they could not find problem, but the default steering freezes the wheels has happen two more times. i repeated turning off key and restarting the car. do not feel safe driving, fearful it may happen while on freeway or busy streets.
10/15 eaps failure can't steer car no fix several repeat problems 4/15 cold air when using heater on passenger side fixed but since then water on passenger side when using air conditioning several service calls no fix 4/15 oilk leak for awd system several tries then service finallyt replaced complete awd unit
Driving my 2011 ford flex a warning came on for "service power steering" before the power steering failed. there was no previous warning and the incident nearly caused an accident. *tr
On august 8, 2011 and february 8, 2012, my new flex shut down while i was driving. the dashboard lights flashed on, and the vehicle turned off - total electrical failure - couldn't accelerate or brake - had to painfully pull car off the road. car was towed to dealer. ford dealer performed diagnostics to no avail, as when the engine shut down, i turned the key off, then back on again - this destroyed the data. seems like a fundamental data system flaw. nonetheless, i drove away from the dealership in fear, only to have the incident recur six months later. now i am driving with a data flight recorder for a mere ten days, the button of which i must push, if and when the car shuts down again. without recorded data, though ford believes my report, i seem to have no recourse with ford. i now am driving in fear for my own and others' lives. has this happened to anyone else? *tr
Intermittent failure of electric power steering assist. this has occurred 3 times in a 6 month period. failures on initial vehicle start, traction/stability control system failure is indicated. steering wheel is very difficult to turn due to lack of power assist. turning car off and restarting will clear failure indication. reported to ford dealer, ford was not able to duplicate intermittent issue. *tr
Car shut off completely while driving. it has happened twice once on the highway and once on a residential street while making a left hand turn both times power steering was gone. took car to dealer and they cannot find anything because it did not leave a signature. the car has been in the dealership shop for two weeks now. *tr