Several complaints: first the a/c makes a popping noise when turned on. it works fine as of now though. second, drivers side 2nd row seat will not fold down 99% of the time. it's stuck somehow. third, gas light no longer works. fourth is the biggy. car is overheating due to radiator fan's no longer working. it runs hot when idling or moving at a slow pace. this has happened multiple times during the hot, summer months of 90*+ and i have a two and a four year old. three days ago it happened in 20* weather with a wind chill of below zero on the side of the interstate with my husband being my nearest help who was 45 minutes away. my children were crying after just 10 minutes or less that they were freezing and that their toes hurt. but what am i to do on the side of the interstate? i have contacted ford several times and it's always the same answer "there is no recalls. take it to your nearest ford dealer". i found out at the end of last year that we have an extended care plan. it's currently all being repaired under the plan, thank goodness, with only a $100 deductible and a rental car. we're very fortunate in that aspect. i feel as though this should all be a recall due to the amount of people having these same problems, especially the overheating. nobody should be having to pay a dime out of pocket to fix these issues. however, ford could care less. they got their money from the purchase of the vehicles and obviously could care less about safety and making things right. when people ask how i like my flex. my reply is "originally i loved it, now i hate it" and i tell them exactly why if they ask, which is every time. first and last ford. bad company all the way around. *tr
Several events have occurred with my new 2009 ford flex, problems with power door locks; track control activated while vehicle was driven slow coming to a stop; strong burning odor in motor; seat belt alter sounded while seat belts were in use; all the light in vehicle shut off while vehicle was being driving for approx. 10 seconds; when going in reverse brakes made noise in the front and rear areas and while car was being driving forward; car would automatically slow down while being driving; vehicle shut off while being driving; vehicle was taken for service. according to the car dealer everything was fixed after several days while driving the vehicle with my family as i was coming to a slow stop the back breaks locked causing an immediate short stop and a terrible smell of burning rubber came from the back tires. took the car back to the dealer (02-25-09) they said they found no problems, i insisted in them rechecking the vehicle and as of today (02-26-09) they still have it. waiting for results but i am extremely worried being my wife is the driver of this vehicle with our children, grandchildren and our sons baseball team mates. *tr
I feel there is a safety defect in the model of the 2009 ford flex with a dvd system. when the monitor is in use there's an obstruction of view for the driver. it is quite difficult to see out of the rear view mirror when the monitor is in use. i have tried adjusting the driver seat and i can not find a position where there is not an obstruction of view for the driver. *tr
Tl*the contact owns a 2009 ford flex. the contact stated that the navigation system in his vehicle makes a high pitched noise when changing the controls. the dealer replaced the power amplifier, but the failure still persists. the failure occurred intermittently and could not be duplicated at the dealer. the failure mileage was 4,200 and current mileage was 9,000.