Problems with 2012 Ford Fiesta STRUCTURE

My mother (83 yo) was riding in the front passenger seat and as she was getting out of the car she closed the door and it bounced back and hit her on her left hip. what happened is that the door latch broke because the part that latches is made of plastic and we have been having some hot weather these days. i guess the plastic must have got too hot one too many times and it gave out and bent or broke. as she closed the door with her left hand she proceeded to walk to the front of the car and this is when the door hit her and/or got in the way as she started to walk to the front of car. my mother was in pain for about a couple weeks or so. this could have been a worse accident if my mother had been a younger person and moving much faster. anyway, these door latches should be made of steel so they don't break so easily. please look into it because these latches should be recalled. this is the second latch that has broken in my car. these latches are getting brittle with age and unfortunately my car is a dark colored one, which as you may well know, it attracts a lot of heat from the sun. furthermore, i would like to add that this could be another safety issue if someone is trying to break into the car, if the latch is brittle enough, a good hard pull can break it and what if the driver is still in the car and the person breaking in wants to harm or rob her/him. stop putting plastic latches in cars doors. ford is making a mint selling these latches for $183.00 dollars each and this is not to mention the installation.

Ford fiesta 2012 still under warranty; this is the second door in this new car where the door latch just stops working. stays ajar. the first time took 1 week to get part; this time dealer is saying the part will take a month. they said there are many people experiencing this and he has a couple of customers who's cars have been there a couple of weeks already, but parts won't come until end of august! i don't have rental insurance, we only have one vehicle, no bus line to work - i can not be without my car for a month or more. so grateful we were not on the freeway or traveling any faster (this was on my passengers side). cheaply made door parts - we think because the door is closed, locked it can't fly open we better think again. *tr

My daughter opened the rear passenger side of the 2012 ford fiesta and closed it and it did not close, it bounced back. we spent hours looking on the internet and youtube trying to find away of closing the door. after 4 hours in the sun trying to close the door we were able to shut it by pressing the lock button numerous times. a few days ago i was driving to work and the door opened and almost took off the door. another time i was driving with family members accidentally opened the door. it took us 2 hours of locking and shutting, eventually we were able to close the door. this has caused a potential safety hazard for my your children and anyone that sits in the back seat. this is some sort of factory defect. even if the door shuts i can never tell when it will open again and chuck a passenger out on the highway and potentially kill someone. *tr

Tl* the contact owns a 2012 ford fiesta. the contact stated that while driving 10 mph, the rear passenger's side door failed to close and the passenger had to hold the door shut. the problem recurred several times. the vehicle was taken to a dealer. the technician diagnosed that the rear passenger's side door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 39,000.

I opened and shut my passenger door and instead of closing, the door just bounced back and could not be shut. this is the 2nd door on this car to have this problem. the rear passenger door did the same thing about two months prior to this incident. *tr

The rear passenger door fail to latch..i turned on my car and saw the warning sign on my dash screen saying passenger rear door open .. i try to close it and it did not latch. .. i had to replace the entire lock assy.. the latch fail.. good luck for me that the door did not open while driving. *tr

My kids got out of the car at a store. when they went to close the door behind them, it just flew open and would not latch. still will not latch because it cost $685.00 to repair. this needs to be recalled by ford. i will not stop complaining! *tr

Front side passenger's door latch will not work and the door will not close or lock, so cannot drive the car. went to ford dealership and was told this was very common, in fact so common that they are back ordered at least a month or longer. i cannot drive my car i bought just 3 months ago. if this is a common problem with these door latches, then why isn't there a recall. i was told by the dealership that it happens to fiesta's all the time with brand new ones too. this is a defective part and is very dangerous and against the law to drive with a door not properly latched. i am forced to pay almost $200 for the part and about that much to install it, so about $400 overall for a defective part and was told it will happen to the other door sometime too. why isn't this in recall??? *tr

The problem, or i should say 'the jam' as in door jamb, is that both side rear passenger doors on my 2012 ford fiesta are not working on the close. the doors won't stay closed or stay shut. when you try shutting either door it just bounces back out a little. neither door will latch closed. only 35,772 miles on my 2012 fiesta when both rear passenger side door latches failed within 12 hours of each other. is both doors failing at the same time just a coincidence? i think not. i think defective and dangerous! my fiesta has never been involved in an accident, no body damage, no evidence of attempted break-ins and no apparent reason to cause 1, let alone both, rear passenger side door latches to malfunction and prevent closing of the rear side doors. and, absolutely no warning or indication of any looming or pending problem with the operation of either door nor my fingers, hands, wrists or arms? although i do get a bout-of-gout in my knee occasionally. i just opened each door normally to find it broken upon shutting. what i find extremely strange, and at this time still unexplained by anyone, is that both doors failed within 12 hours of each other in exactly the same manor. seems like too much to be a coincidence, doesn't it. read all info about the faulty door latches @ www.finley.tv. *tr

June 22nd 2014 , my son's friend was getting out of the car and closed the rear passenger's door and it would no longer latch. i had to ratchet the 2 rear doors together to hold it shut. repair cost was $300.00. second incident was september 20th 2014, my son and i was at a family reunion 300 miles away from home, as we were leaving,he shut his front passenger door and it did not close, the door would not latch. i still had the ratchet in the car from the first failed door latch, so he rode in the back while i held the door shut ratcheted together to the front driver door. i have to get together the $300.00 to replace this failed latch. my question is that if the original parts for the doors failed, will the replacements do the same thing? i am thankful that my son and his friend was not injured, but maybe that is what they are waiting on before they fix this problem. *tr

Door latch will not catch. the door does not lock or stay closed. this is happening on the passenger front side door. has already happened to the passenger back door as well. *tr

The latch on the door became loose and opened. door latch was on the passenger rear. took it to dealership and was fixed. today on december 9, 2014 the passenger front door latch stopped working and no longer closes shut. this time it happened while the car was stopped. *tr

I was driving my vehicle at appx. 15 mph when the front passenger door opened on its own. i pulled over and tried to close the door; the door failed to latch or close again. i had to keep it closed with a bungee cord and drive to the dealership. i paid $450 for the repair. i am posting this now, after doing some research; because the same thing the happened the my rear passenger door. now i will have to bungee that closed and drive, once again, to the dealership to pay another $450 for something that should be recalled. please recall asap. *tr

I was driving and muy small soon open the door... *tr

I had bought the car on march 10 2014, since then 2 different doors had opened up while driving on the highway with my family in the car one opening on my wife (front seat) and the other my 9 year old daughter(back seat). the third incident happened as my same 9 year old shut the door it swung back hitting her in the face bringing the total to 3 separate incidents. these doors shouldn't have a problem as this car is rarely used for family outing but only for my wife to go to and from work. *tr

Rear passenger door latch failed approximately a year ago. front passenger door latch failed 4/3/15. *tr

We were on the highway while it was snowing. all of the other vehicles were slowing down because there was an accident blocking off the highway. eventually we all came to a stop. after we stopped there was a yukon that was unable to stop because of conditions and its load and hit us from behind. he was probably going 35 mph. both the passenger and driver's head flung back against seats. no airbags deployed. passenger has suffered in the spine from this accident. *tr

Six months ago i had been to the dealers for a failed door latch on my rear passenger door and lightning struck again. i was beginning to feel like a pro. went to the store and loaded the front seat this time with groceries and went to close it and it just bounced back. in a way i was grateful because i knew what was wrong but at the same time i was like are you kidding? i was in a location where i could retrieve a bungee cord from my place of business and luckily it was a saturday and ford was still open so i took it in and they could lock it up until monday. they overnighted a part from another dealer and were able to install it late tuesday night but as it so happened putting the latch and door back together, the right side window handle regulator broke and they hand to replace it. i ended up getting my car back on thursday. so in a matter of six months i had two broken door latches on two different doors. i was grateful to be close to a ford dealer but it concerns me for those who are not and those who might be traveling far distances and this happens. it concerned me that it all the warranties that my new car has and still has that this incident was not considered a safety concern that they would have paid for a rental car. only reason they paid for it was because i called and raised a kerfuffle and pointed out the security and safety concerns and it actually had to be assigned a whole case number. even after all of this i receive a notice in the mail about a warranty extension on mypower shift 6speed automatic transmission for excessive transmission clutch shudder caused by fluid contamination of the clutch due to leaking transmission seals. after all of this i will never buy a ford again!! *tr

Trying to close my passenger rear door, the door would not close. thinking there was something ajar tried to maneuver items in the backseat but investigating closely the door latch, it was just in a stationary position. i had a lanyard from work that i cut to make a long string to use as a rope to get me to my house and borrowed a bungee cord from my apartment complex to drive the few miles to the ford dealership. this was a friday and when i called they almost tried telling me there wasn't much they could seeing it was a friday afternoon. i let them have an earful telling them this was a security and safety issue and i have no way of locking my car or securing my car bc of a faulty door. it would be just sitting outside bc i have no garage or a way to even close the door. and even after that they were expecting me to pay for a rental! well bottom line is i didn't have to pay for a rental. *tr

While driving at about 20mph and braking lightly, the rear drivers side door swung open. after stopping i attempted to secure the door but the door would not latch. the door when shut will not stay secured and will swing open. the latch/locking mechanism malfunctioned. i inspected the latch and all parts seem to be there but the latch that catches on the bolt does not lock in place. *tr

The front passenger door to my 2012 ford fiesta sel suddenly opened on it's own while my vehicle was traveling approximately 35 miles on a curb. after pulling over to inspect, i found i could not close the door any longer. i have found numerous other complaints over the internet as well as this page on the department of transportation website and i am requesting further investigation into this matter as it doesn't seem to be an isolated issue. car doors flying open at random while driving are cause for concern. after taking my vehicle to the ford dealership, they wanted over $500.00 for a small part and less than an hours work since my it was past my 48,000 warranty by about 200 miles. *tr

Rear door latch would not engage. *tr

Door flew open and would not latch. *tr

Vehicle parked in driveway. opened rear passenger side door and it bounced open. had to use a ratchet secured to opposite door for a few days while part came in at dealer. was repaired under factory warranty. less than month later, same thing on front passenger door. factory warranty expired, but covered under pre owned ford certified warranty except this was $100. deductible i had to pay. this is safety related and should be fully covered with no deductible. *tr