Tl* the contact owns a 2012 ford fiesta. the contact stated that the front passenger side door failed to latch properly. a passenger had to hold the door closed while the vehicle was in motion. the dealer stated that the front passenger side door latch fractured and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 25,000.
While driving at about 20mph and braking lightly, the rear drivers side door swung open. after stopping i attempted to secure the door but the door would not latch. the door when shut will not stay secured and will swing open. the latch/locking mechanism malfunctioned. i inspected the latch and all parts seem to be there but the latch that catches on the bolt does not lock in place. *tr