Vehicle Care
Your dealer has many quality products available to clean your vehicle and protect its finishes.
For best results, use the following products or products of equivalent quality:
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Name |
Specification |
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Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) |
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Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada) |
ESR-M5B194-B |
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Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada) |
ESR-M14P4-A |
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Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.) |
ESR-M14P3-A |
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Motorcraft® Engine Shampoo, CXC-66-A (Canada) |
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Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. & Canada) |
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Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada) |
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Motorcraft® Premium Windshield Wash Concentrate with Bitterant, ZC-32-B2 (U.S.) |
WSS-M14P19-A |
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Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37- A/B/D/F (Canada) |
WSS-M14P19-A |
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Motorcraft® Professional Strength Carpet & Upholstery Cleaner, ZC-54 (U.S. & Canada) |
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Motorcraft® Premium Glass Cleaner, CXC-100 (Canada) |
ESR-M14P5-A |
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Motorcraft® Spot and Stain Remover, ZC-14 (U.S.) |
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Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.) |
ESR-M14P5-A |
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Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada) |
Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, we recommend Motorcraft Detail Wash.
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• Dry your vehicle with a chamois or soft terry cloth towel to eliminate water spotting.
• Immediately remove fuel spillages, bird droppings, insect deposits and road tar. These may cause damage to your vehicle’s paintwork or trim over time. We recommend Motorcraft Bug and Tar Remover.
• Remove any exterior accessories, for example antennas, before entering a car wash.
• When filling with AdBlue®, remove any residue on painted surfaces immediately.
Note: Suntan lotions and insect repellents can damage painted surfaces. If these substances come in contact with your vehicle, wash the affected area as soon as possible.
Note: Do not scrape the headlamp lenses or use abrasives, alcoholic solvents or chemical solvents to clean them.
Note: Do not wipe the headlamps when they are dry.
• Apply a high quality-cleaning product to bumpers and other chrome parts. Follow the manufacturer’s instructions. We recommend Motorcraft Custom Bright Metal Cleaner.
• Do not apply the cleaning product to hot surfaces. Do not leave the cleaning product on chrome surfaces longer than the time recommended.
• Using non-recommended cleaners can result in severe and permanent cosmetic damage.
Note: Never use abrasive materials, for example steel wool or plastic pads as they can scratch the chrome surface.
Note: Do not use chrome cleaner, metal cleaner or polish on wheels or wheel covers.
For routine cleaning we recommend Motorcraft Detail Wash. If tar or grease spots are present, we recommend Motorcraft Bug and Tar Remover.
Hand washing your vehicle is preferred however, pressure washing may be used under the following conditions:
• Do not use water pressure higher than 2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F (82°C).
• Use a spray with a 40° wide spray angle pattern.
• Keep the nozzle at a 12 in (305 mm) distance and 90° angle to your vehicle's surface.
Note: Holding the pressure washer nozzle at an angle to the vehicle's surface may damage graphics and cause the edges to peel away from the vehicle's surface.
Regularly clean the underside of your vehicle using water. Keep body and door drain holes free of debris or foreign material.
For removing black rubber marks from under the hood we recommend Motorcraft Wheel and Tire Cleaner or Motorcraft Bug and Tar Remover.
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Regular waxing is necessary to protect your car's paint from the elements. We recommend that you wash and wax the painted surface once or twice a year.
When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax.
Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal.
When washing:
Note: If your vehicle has an engine cover remove the cover before application of Motorcraft Engine Shampoo and Degreaser. Immediately rinse away any over spray.
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section. Blocked or plugged holes or removal/modification of the system could result in elevated exhaust gas temperatures which may result in vehicle/property damage or personal injury.
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The visible holes in the exhaust tip and the holes under the shield just inboard of the right rear tire(s) are functional. The holes need to be kept clear of mud/debris or foreign material to maintain proper function of the exhaust system. Clean and remove debris or foreign material if present as needed. Spraying with a hose during regular washing of vehicle should help keep holes clean and clear of debris or foreign material.
Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination. Dirty windshield and wipers will result in poor windshield wiper operation. Keep the windshield and wiper blades clean to maintain windshield wiper performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When cleaning the interior of the windshield, avoid getting any glass cleaner on the instrument panel or door panels. Wipe any glass cleaner off these surfaces immediately.
• For windshields contaminated with tree sap, chemicals, wax or bugs, clean the entire windshield using steel wool (no greater than 0000 grade) in a circular motion and rinse with water.
• Clean the wiper blades with isopropyl rubbing alcohol or windshield washer concentrate.
Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines.
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For fabric, carpets, cloth seats and seats equipped with side airbags:
Note: Microfiber cloth fabric is made of polyester microfiber with micro-porous polyurethane. Using commercially available fabric cleaners can cause permanent damage.
Note: Do not use commercially available leather and vinyl cleaning products on microfiber cloth fabric.
Note: Your vehicle may have microfiber cloth fabric on the seats, headliner, floor mats and door panels.
Depending on the type of stain, use water, lemon juice or pure ethyl alcohol when cleaning. For cleaning microfiber cloth, refer to the following chart:
|
Type of Stain |
Cleaning Procedure |
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Fruit juice, jam, jelly, syrup or ketchup. |
Use lukewarm water and rinse by dabbing with clean water. |
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Blood, egg, excrement or urine. |
Use cold water and rinse by dabbing with clean water. Avoid warm water because it makes these substances coagulate. |
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Liquor, alcoholic beverages, wine, beer, cola and tea. |
Use lukewarm water. If the color remains, treat with lemon juice and then rinse. |
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Indelible pencil, cocoa, chocolate, pastry with cream or chocolate, ice cream or mustard. |
Use lukewarm water and rinse by dabbing with clean water. |
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Vinegar, hair gel, tomato sauce or coffee with sugar. |
Use lemon juice, wipe with lukewarm water and rinse by dabbing with clean water. |
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Dye transfer and all other stains. |
Use ethyl alcohol, then dab with water. |
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Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. See Cleaning Leather Seats (page 374).
Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas.
• Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection.
• Do not use any household cleaning products or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
• Wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion to avoid possible damage to the interior painted surfaces.
• Do not allow air fresheners and hand sanitizers to spill onto interior surfaces. If a spill occurs, wipe off immediately. Your warranty may not cover these damages.
If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces:
CLEANING LEATHER SEATS (IF EQUIPPED)
Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces.
For routine cleaning, wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
For cleaning and removing spots and stains such as dye transfer, use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors.
Note: Test any cleaner or stain remover on an inconspicuous area.
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You should:
Do not use the following products as these may damage the leather:
Your vehicle has seating covered in premium, top-grain leather that is extremely durable, but still requires special care and maintenance in order to preserve longevity and comfort.
Regular cleaning and conditioning maintains the appearance of the leather.
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution.
Because the leather in the seat comes from genuine steer hides, there may be evidence of naturally occurring markings, such as small scars. These markings give character to the seating covers and are considered to be proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear marks, apply conditioner on the affected area following the same instructions as in the Conditioning section.
Bottles of King Ranch Leather Conditioner are available at the King Ranch Saddle Shop. Visit the website at www.krsaddleshop.com, or call 1–800–282–KING (5464) in the United States. If you are unable to obtain King Ranch Leather Conditioner, use another premium leather conditioner.
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Authorized dealers have touch-up paint to match your vehicle’s color. Your vehicle color code is printed on a sticker on the front, left-hand side door jamb. Take your color code to your authorized dealer to make sure you get the correct color.
Before repairing minor paint damage, use a cleaner such as Motorcraft Bug and Tar Remover to remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout.
Always read the instructions before using cleaning products.
CLEANING THE WHEELS (IF EQUIPPED)
If you intend on parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This reduces the risk of corrosion of the brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage wheel rims and covers.
Note: Using non-recommended cleaners, harsh cleaning products, chrome wheel cleaners or abrasive materials could damage wheel rims and covers.
If you plan on storing your vehicle for 30 days or more, read the following maintenance recommendations to make sure your vehicle stays in good operating condition.
We engineer and test all motor vehicles and their components for reliable, regular driving. Under various conditions,
long-term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components.
• Store all vehicles in a dry, ventilated place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they require regular maintenance to protect against rust and damage.
• Wash your vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and the underside of front fenders.
• Periodically wash your vehicle if it is stored in exposed locations.
• Touch-up exposed or primed metal to prevent rust.
• Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when you wash your vehicle.
• Lubricate all hood, door and luggage compartment hinges and latches with a light grade oil.
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Note: It is necessary to reset memory features if battery cables are disconnected.
When your vehicle is ready to come out of storage, do the following:
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• Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.
• If you remove the battery, clean the battery cable ends and check for damage.
Contact an authorized dealer if you have any concerns or issues.
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Download Manual
WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the diesel oxidation catalytic converter and/or the diesel particulate filter (DPF). The diesel oxidation catalytic converter and/or the DPF heats up to a high temperature after only a short period of engine operation and can stay hot even after the engine is turned off. Failure to follow these instructions may result in personal injury.
WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a crash.
WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system.