Audio System
AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are:
• AM: 530-1710 kHz
• FM: 87.9-107.9 MHz
Note: Listening to loud audio for long periods of time could damage your hearing.
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Radio Reception Factors |
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Distance and strength |
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception. |
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Terrain |
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. |
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Station overload |
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting. |
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WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.444
Press and release to access or switch between media devices.
Press and release to access different audio system features.
Turn to adjust the volume.
Displaying the Clock
Press and release the button.
Press and release to access different audio modes, for example AM and FM.
To store a radio station, tune to the station, then press and hold a numbered preset button until sound returns.
Press and release the button.
In radio mode, turn to search through the radio frequency band.
In satellite radio mode, turn to find the previous or next available satellite radio station.
In radio mode, select a frequency band and press and release either button. The system stops at the first station it finds in that direction.
In satellite radio mode, press and release to select the next or previous satellite radio station. If you select a specific category (such as jazz, rock or news), press to find the next or previous station in the category you select.
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WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.Note: Depending on your vehicle option package, the controls could look different from what you see here.
Note: Some features, such as satellite radio, may not be available in your location. Check with an authorized dealer.
Note: The touchscreen system controls most of the audio features.
Turn to adjust the volume.
In radio mode, turn to search through the radio frequency band.
In satellite radio mode, turn to find the previous or next available satellite radio station.
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Press and release the button to access different audio modes, for example AM and FM.
Tune to a station, then press and hold one of the memory preset buttons on the touchscreen. The audio briefly mutes while the system saves the station and returns once the station is stored.
Press and release the button.
In radio mode, select a frequency band and press and release either button. The system stops at the first station it finds in that direction.
In satellite radio mode, press and release to select the next or previous satellite radio station. If you select a specific category, such as jazz, rock or news, press to find the next or previous station in that category.
Note: Some features, such as satellite radio, may not be available in your location. Check with an authorized dealer.
Press and release the button to access the clock setting.
Use the center arrow controls to change the hours and minutes.
Press and release the button to open the media source menu.
You can press this multiple times to change to a SYNC-Media device or scroll through the media sources using the arrow buttons. Press OK to select a source.
Press and release the button to access different audio system features.
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Press and release the button to access the phone features of the SYNC system. See your SYNC
information.
Press and release the button to access settings for Treble, Midrange, Bass, Fade and
Balance.
Use the up and down arrow buttons to select the various settings. Press OK to confirm a selection, press the left and right arrow buttons to change the settings.
Press OK to set or press MENU to exit. You can set sound settings for each audio source independently.
In radio mode, turn to search through the radio frequency band.
In satellite radio mode, turn to find the previous or next available satellite radio station.
Press and release the button to listen to the radio or change radio stations.
Press and release the button to listen to satellite radio.
Turn to adjust the volume.
Press and release the button.
Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings.
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Press and release to confirm a selection.
Press and release the function buttons below the display to select different functions of the audio system depending on which mode you are in (such as Radio mode).
In radio mode, store and recall your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. In phone mode, enter a phone number.
In satellite radio mode, press and release to select the next or previous satellite radio station. If you select a specific category (such as jazz, rock or news), press to find the next or previous station in the category you select.
Note: Depending on your system, some options may appear slightly different.
Press MENU.
Press the up and down arrow buttons to scroll through the options.
Press the right arrow to enter a menu. Press the left arrow to exit a menu.
Press OK to confirm a selection.
In radio mode, select a frequency band and press and release either button. The system stops at the first station it finds in that direction.
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Radio |
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Manual Tune |
Use the left and right arrows to go up or down the frequency band. |
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Scan |
Select for a brief sampling of all available channels. |
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AST |
Select to store the six strongest local stations on the AM- AST and FM-AST frequency bands. |
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Set Category for Seek/Scan |
Select to have the system search by certain music categories (such as Rock, Pop or Country). |
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RDS Text Display |
Select to view additional broadcast data, if available. This feature defaults to off. RBDS must be on for you to set a category. |
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Satellite Radio |
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Scan |
Select for a brief sampling of all available channels. |
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Electronic Serial Number (ESN) |
Select to view your satellite radio electronic serial number (ESN). You will need this number when communicating with your satellite radio provider to activate, modify or track your account. |
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Check Channel Guide |
Select to view available satellite radio channels. Press OK to open a list of the following options for this channel. Once you skip or lock a channel, you can only access it by pressing Direct Tune and entering the channel number. Locking or unlocking a channel requires your PIN. |
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Set Category for Seek/Scan |
Select to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functions only stop on channels in that category. |
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Alerts |
Select to switch alerts on or off for songs, artists or teams. The system alerts you when the selection is playing on another channel. Save up to 20 alerts. |
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Unlock All Stations |
Use your PIN to unlock previously locked stations. |
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Skip No Stations |
Use to restore any channels you previously skipped. |
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Parental Lockout |
Select to create a PIN, which allows you to lock or unlock channels. Your initial PIN is 1234. |
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Audio Settings |
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Speed Compensated Volume |
Adjusts the volume to compensate for speed and wind noise. You can set the system between 0 and +7. |
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Sound |
Select to adjust settings for Treble, Midrange, Bass, Fade or Balance. |
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Occupancy Mode |
Select to optimize sound quality for the chosen seating position. |
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DSP |
Choose between the stereo modes. |
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Clock Settings |
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Set Date and Time |
Select to set the time and calendar date. |
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24 Hour |
Select to view clock time in a 12-hour mode or 24-hour mode. |
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Display Settings |
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Brightness |
Select to change display brightness. |
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Language |
Select to display the language in English, French or Spanish. |
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Temp. Setting |
Select to display the outside temperature in Fahrenheit or Celsius. |
Note: HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free,
crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com.
When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally.
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When HD Radio broadcasts are active, you can access the following functions:
• Scan allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.
• Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.
Note: As with any saved radio station, you cannot access a station you save if your vehicle is outside the station’s reception area.
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Potential Reception Issues |
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Reception area |
If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. |
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If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. |
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Station blending |
When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound. |
In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.
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Potential Station Issues |
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Issues |
Cause |
Action |
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Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. |
This is poor time alignment by the radio broadcaster. |
No action required. This is a broadcast issue. |
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Sound fading or blending in and out. |
The radio is shifting between analog and digital audio. |
No action required. The reception issue may clear up as you continue to drive. |
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There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. |
The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. |
No action required. This is normal behavior. Wait until the audio is available. |
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Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. |
The previously stored multicast preset or direct tune is not available in your current reception area. |
No action required. The station is not available in your current location. |
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Text information does not match currently playing audio. |
Data service issue by the radio broadcaster. |
Fill out the station issue form at website listed below.* |
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There is no text information shown for currently selected frequency. |
Data service issue by the radio broadcaster. |
Fill out the station issue form at website listed below.* |
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HD2-HD7 stations not found when Scan is pressed. |
Pressing Scan disables HD2-HD7 channel search. |
No action required. This is normal behavior. |
*http://hdradio.com/stations/feedback
HD Radio Technology manufactured under license from iBiquity Digital Corporation and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of DTS Ford Motor Company and DTS are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.
SiriusXM® Satellite Radio broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SiriusXM satellite radio channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.
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Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.
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Potential satellite radio reception issues |
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Antenna obstructions |
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. |
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Terrain |
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. |
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Station overload |
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. |
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Satellite radio signal interfer- ence |
Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute. |
SiriusXM Satellite Radio Service
Note: SiriusXM reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
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SiriusXM satellite radio is a
subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SiriusXM satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SiriusXM satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.
You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0.
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Message |
Condition |
Action |
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Acquiring... |
Radio requires more than two seconds to produce audio for the selected channel. |
No action required. This message should disappear shortly. |
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Satellite antenna fault SIRIUS system failure |
There is an internal module or system failure present. |
If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. |
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Invalid Channel |
The channel is no longer available. |
Tune to another channel or choose another preset. |
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Unsubscribed Channel |
Your subscription does not include this channel. |
Contact SiriusXM at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. |
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No Signal |
The signal is lost from the SiriusXM satellite or Siri- usXM tower to your vehicle antenna. |
The signal is blocked. When you move into an open area, the signal should return. |
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Updating... |
Update of channel programming in progress. |
No action required. The process may take up to three minutes. |
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Questions? Call 1-888-539-7474 |
Your satellite service is no longer available. |
Contact SiriusXM at 1-888- 539-7474 to resolve subscription issues. |
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None found Check Channel Guide |
All the channels in the selected category are either skipped or locked. |
Use the channel guide to turn off the Lock or Skip function on that station. |
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Subscription Updated |
SiriusXM has updated the channels available for your vehicle. |
No action required. |
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WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.|
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WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.The media hub may be on the instrument panel or center console.
The media hub may contain one or more of the following inputs:
See USB Port (page 456).
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The USB port allows you to plug in media playing devices, memory sticks and charge devices.
Note: Not all USB ports in your vehicle have data transfer capabilities. See Auxiliary Power Points (page 168).
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