Tl* the contact owns a 2017 ford f-150. while driving approximately 15 mph, the front and rear passenger doors opened on their own and the door chime sounded. the vehicle was towed to dahl ford (561 theater rd, onalaska, wi 54660) where they were in the process of repairing the vehicle. the contact also stated that the door latches were previously repaired by the same dealer four times per customer satisfaction program number: 18n03 issued by the manufacturer. the manufacturer was notified of the failure and provided case number: jas25115054. the approximate failure mileage was 7,045.
2017 ford f-150. consumer writes in regards to frozen door latch safety recall. *ld the consumer requested to be reimbursed for the recall repair. *js
Tl* the contact owns a 2017 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called karl flammer ford at (727) 937-5131 (located at 41975 us-19, tarpon spring, fl 34689) and was informed that the part was not available. the manufacturer was notified and provided case number: cas16814750. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2017 ford f-150. the contact stated that the doors failed to open because the door latches were frozen. the contact stated that the doors opened in warmer weather. the vehicle was taken to wickstrom ford (600 w northwest hwy, barrington, il 60010) where they applied grease on the doors. the vehicle was repaired, but the failure recurred the following day. the vehicle was taken back to the dealer where they informed the contact that a stronger grease would be applied to the doors. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 12,000.
Tl* the contact owns a 2017 ford f-150. the contact took the vehicle to davidson ford (3690 ny-31 liverpool, new york 13090, (315) 860-0096) to be repaired per nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the repair did not correct the failure. the contact had to take the vehicle back to the dealer four times for the door locks. the contact was unable to unlatch the front passenger door from inside the vehicle. the contact had to open the window and unlock the front passenger door from outside the vehicle. the contact was now experiencing a failure with the rear passenger door being unable to unlock. the contact had to use a bungee cord to keep the door locked. the contact also mentioned that the dealer replaced the door shields, rod, and cable assembly, installed a door seal, and lubricated the latches; however, the repairs did not correct the door failures. the manufacturer was notified and provided case number: cas16563007. the failure mileage was 14,478.
2017 ford f-150. consumer writes in regards to door lacth freezing in below freezing temperatures. *ld the consumer was advised there was a recall on other model vehicles for the same failure. *js
Tl* the contact owns a 2017 ford f-150. while driving approximately 5 mph, the driver side door opened. in order to avoid a crash, the contact turned the vehicle to the right and landed in a ditch as the vehicle struck some bushes. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages). the contact mentioned that the failure had occurred five times since the vehicle was purchased. the dealer (vinton baker ford in fairview oklahoma) was called and stated that the remedy was not yet available. the contact stated that he was informed by the dealer that the vehicle would be repaired according to the recall remedy but the scratches sustained to the vehicle's paint was the contact's responsibility. the manufacturer was notified of the failure but offered no further assistance. the approximate failure mileage was 6,000.
Tl* the contact owns a 2017 ford f-150. while operating the vehicle at various speeds and turning in either direction, the rear driver and passenger side doors would suddenly unlatch and open. the failure occur while the doors were in the locked position and when the weather temperature was below 15 degrees fahrenheit. the vehicle was taken to the local dealer (corry ford, 13626 rt.6, corry, pa 16407) and repaired per nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the failure recurred. after repairing the vehicle a second time, the failure continued. the vehicle was not yet repaired. the manufacturer was not notified of the failure. the failure mileage was 15,000. *tt consumer stated door doesn't shut and latch does not work. updated 12/13/18*jb
Tl* the contact owns a 2017 ford f-150. the contact stated that the door latches became frozen and failed to operate. while driving 5 mph, the driver's door opened automatically and the interior lighting illuminated. the contact had to hold the driver's door closed while driving. the failure occurred many times in cold temperatures. the contact called varsity ford dealer at (734) 996-2300 (located at 3480 jackson rd, ann arbor, mi 48106) and was informed that parts were not available. the vehicle was not diagnosed. the manufacturer was made aware of the failure. the failure mileage was 3,000. *tt the consumer stated water shields were added to all doors 02/-5/2018, but doors still freeze and open while vehicle is in motion. *tr
Tl* the contact owns a 2017 ford f-150. while driving, the front driver's door opened independently. as the driver attempted to close the door, the vehicle crashed into another vehicle. the air bags did not deploy. a police report was filed. the contact stated that the driver sustained head, neck, and back injuries that required medical attention. the vehicle was taken to springfield ford lincoln (50 baltimore pike, springfield, pa 19064), but was not diagnosed. the vehicle was repaired per nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the remedy failed. the manufacturer was notified of the failure. the approximate failure mileage was 3,200. *tt *tr
Tl* the contact owns a 2017 ford f-150. the contact stated that all the doors on the vehicle failed to latch. the contact called an unknown dealer and was informed that nothing could be done. the vehicle was not diagnosed or repaired. the contact called another unknown dealer and was informed that the failure would have to be duplicated. the vin was not included in nhtsa campaign number: 17v652000 (latches/locks/linkages). the manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. the approximate failure mileage was 8,000.
Tl* the contact owns a 2017 ford f-150. while driving approximately 40 mph with children in the vehicle, the front passenger door opened. for 45 minutes, the contact was forced to secure the door with a bungee cord. the dealer confirmed that the vehicle was not included in nhtsa campaign number: 17v652000 (latches/locks/linkages). the vehicle was purchased brand new in july of 2017. the linkage on the doors that should properly secure the locks in the closed position malfunctioned on more than one occasion. it was unknown if the manufacturer or the dealer were contacted. the failure mileage was 2,500.
Tl* the contact owns a 2017 ford f-150. the contact stated that the vehicle doors would not latch shut in cold weather. the contact had to tie the doors shut with bungee cords while driving. the vehicle was taken to deery brothers ford lincoln (2343 mormon trek blvd, iowa city, ia 52246, (833) 889-0143) on four occasions and they replaced the latches and interior door parts, but the failure recurred. the manufacturer was called and stated that the doors were not covered by a recall. when the contact stated he would go to the media to report the failure, the manufacturer stated there would be litigation and disconnected the call. the vehicle was taken back to the dealer and had not been repaired. the contact was provided a loaner vehicle, which the dealer asked to be returned. the failure mileage was 15,000.
Tl* the contact owns a 2015 ford f-150. the contact stated that during cold weather, the driver's side and passenger's side rear doors failed to latch securely. after a while the driver's side front and passenger's side front doors experienced similar failures. the vehicle was taken to waconia ford sales, inc. located at 235 mn-5, waconia, mn 55387, (952)442-4411 and metropolitan ford of eden prairie (12477 plaza dr, eden prairie, mn 55344, (952)943-9000) where the vehicle was vehicle was repaired each time however, the failure recurred. the vehicle was included in nhtsa campaign number: 17v652000 (latches/locks/linkages). the manufacturer was contacted and notified of the failure. the contact also requested a buy back by the manufacturer which was denied. the approximate failure mileage was 10,000. *ln *tr
Tl* the contact owns a 2017 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that it took numerous attempts to close the door. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. woodhouse ford (2546 south highway 30 blair, ne) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the failure mileage was approximately 2,500. vin tool confirms parts not available.
Tl* the contact owns a 2017 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches, locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (corwin ford of springfield, 3241 s glenstone ave, springfield, mo 65804) and was informed that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.