Problems with 2002 Ford F-150 FUEL SYSTEM, GASOLINE

Tl* the contact owns a 2002 ford f-150. the contact stated that the fuel tank straps fractured and the fuel tank dropped. the vehicle was unable to be driven due to the failures. the vehicle was not included in nhtsa campaign number: 11v385000 (fuel system, gasoline) according to the manufacturer. the vehicle was not diagnosed by a dealer or an independent mechanic. the manufacturer advised the contact to take the vehicle to the dealer for diagnostic testing and repair. the approximate failure mileage was 135,000.

Tl* the contact owns a 2002 ford f-150. the contact stated that while parked the vehicle leaked fuel continuously. the vin was not included in nhtsa campaign number: 11v3850000 (fuel system, gasoline). the manufacturer was notified about the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 149,000. updated 01/10/17*lj *tr

Tl* the contact owns a 2002 ford f-150. while walking past the vehicle, the contact noticed a strong odor of fuel. the contact discovered that the fuel tank straps were corroded and created a hole in the fuel tank, which caused fuel to leak from the tank. the contact was informed by the dealer that the vehicle was included in nhtsa campaign number: 11v385000 (fuel system, gasoline) but the remedy could not be performed at the time due to the corrosion of the fuel tank. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 202,000. the vin was not available. updated 05/31/2016*lj

Tl* the contact owns a 2002 ford f-150. while the vehicle was parked, it caught fire. a fire report was not filed. the contact's daughter extinguished the fire. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was unknown. updated 01/27/16*lj *tr

The rear portion of the frame is rotten to the point that the let springs hangers are ready to break off the frame and the spare tire holder is also ready to fall off. i just replaced the rear spring shackles due to the were also rotten and broke. the gas tank straps were also a problem due to rust but ford though enough of the problem there was a recall on that, toyota had a problem with rusted frames and did a massive recall on that issue. why hasn't ford done the same thing? the frame should be the last thing one needs to worry about with any vehicle. the truck currently has 146000 miles and now we need to figure out what the next move will be with this vehicle. repair it, junk it or trade it ????? *tr

Tl* the contact owns a 2002 ford f-150. the contact was driving 35 mph when the fuel tank detached from the vehicle. the vehicle was taken to the dealer where the dealer confirmed the failure. the manufacturer was contacted but the vehicle was not repaired. the failure and current mileages were 202,000. updated 05/02/12*bf the consumer stated the gas tank detached from the vehicle due to the straps securing the tank to the body broke due to rust. when the gas tank detached, it fell on top of the vehicle's skid plate which saved it from hitting the ground. the vehicle was taken to the dealer, where they replaced the straps. however, they did not remove and inspect the tank. they removed the skid plate while holding the tank in place and then replaced the straps. the repair was completed. however, when the consumer put the fuel in the vehicle, fuel started leaking immediately. the consumer was informed by ford, the recall did not cover holes in tanks caused by defective straps unless the tank fell completely out of the truck and hit the ground. the consumer replaced the gas tank at his expense. updated 05/30/12

Tl* the contact owns a 2002 ford f150. the contact was driving 35 mph when the ignition caught on fire and melted the area where the ignition key was located. the contact merged onto the shoulder as the fire independently diminished. the contact received burns to the fingers. he then attempted to reinsert the key into the ignition however, to no avail. the vehicle was pushed to the contact's residence and later towed to the dealer. the dealer informed the contact that the ignition would need replacing. the contact also received notification of nhtsa campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) for corrosion of one or both of the fuel straps. the contact stated that the dealer would not repair the vehicle under the recall but was not advised as to why. the manufacturer was notified who offered no assistance and could not provide a reason why the dealer would not repair the vehicle under the recall. the vehicle was not repaired.the failure mileage was 101,000.

Tl* the contact owns a 2002 ford f-150. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) on november 23, 2011. the fuel tank had been leaking fuel ever since the repair. the contact stated that the leak was caused by the straps being taken off and replaced. the contact felt that the manufacturer should be obligated to repair the fuel take in addition to repairing the fuel tank straps. the failure mileage and current mileages were 130,556.

Driving with two kids in truck hear bumping sound pull over strap broken and gas coming out of tank get home call seabreeze ford hes aware of problem get it their said gas tank strap rusted to the fuel tank so when strap broke it ripped a hole in fuel tank he also said could not have done a replacement on strap because it already bonded to tank rusted together ford will only pay for straps at this time service man even the said faulty straps breaking ripped the hole in the tank lucky no fire how can they not accept a caused b bad straps caused ripped hole in gas tank. *tr

Again here is vin # as appear on title will not let me enter in box at top of form why why why vin 1 [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2002 ford f-150. consumer writes in regards to recall and repairs *tgw the consumer stated he made an appointment as suggested by the recall letter two weeks ago and as of october 7, 2011 the dealer informed him the parts were still not available. the consumer also stated the instrument cluster did not work, which made it difficult to see the mileage on the vehicle. the consumer was informed the only way to fix the problem was to replace the entire module as the dash must be taken apart. *jb the consumer stated he took the vehicle to the dealer after waiting several months for the parts and was informed they could not replace the gas tank, because it was leaking and it was not covered under the recall. the leak was due to the faulty straps where the metal was rubbing on metal. updated 12/20/11

I received a recall on my ford f-150 pickup, replace fuel tank straps. i called and made a appointment. when i got to the dealership, they took my truck to the service department. they informed me , they didn't have the parts to repair it. it was unsafe to drive, but wanted me to sign a waver, which would hold me accountable, if the straps broke , and caused an accident.they wanted me to drive the truck home!! i had to leave the truck at the dealership. i wasn't going to drive a dangerous truck home? this is friday, they won't have the parts until tuesday to fix it. what a pain!!! they wouldn't even give me a rental to drive, they had to drive me home!! *tr

Tl* the contact owns a 2002 ford f-150. the contact received notification of nhtsa campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the contact stated that the fuel tank straps were to be replaced under the recall but the fuel tank straps were also rusted. as a result, the fuel tank exhibited a hole, which caused a fuel leak. the manufacturer was contacted and advised that only the fuel tank straps could be repaired under the recall, not the actual fuel tank. the manufacturer provided no assistance. the fuel tank was replaced. the failure mileage was 107,150 and the current mileage is 110,000. updated 02/14/12*lj updated 02/29/12

Tl* the contact owns a 2002 ford f150. the contact stated the fuel straps bore a hole in the fuel tank and caused the fuel to leak. the vehicle was taken to the dealer who stated that they would repair the straps under nhtsa campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) but they would not repair the hole that the strap caused in the fuel tank. the manufacturer was notified of the failure but advised that they would only repair the straps under the recall. they offered no further assistance. the failure mileage was 33,278.

Tl* the contact owns a 2002 ford f-150. the contact stated that she noticed that fuel was leaking from the fuel tank after receiving the recall notice associated with nhtsa campaign id number 11v385000 (component: fuel system, gasoline:storage:tank assembly:mounting). the manufacturer and dealer were made aware of the failure, but refused to repair the fuel tank because the recall was only addressing failures associated with the fuel tank straps. the vehicle was not repaired. the failure and current mileages were 90,000. the vin was unavailable. updated 10/27/11*bf updated 3/30/12 *cn

Tl* the contact owns a 2002 ford f-150. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the contact also stated that he fuel tank was leaking as a result of the corroded straps, but the dealer would not replace the fuel tank because it was not part of the recall. the vehicle was then taken to an independent mechanic and the fuel tank was replaced. the manufacturer was not made aware of the failure. the failure mileage was 130,000.

Straps broke on gas tank while driving causing it to falloff an break. *tr

Fuel tank straps rusted out causing fuel tank to breakaway from the vechicle . fuel tank dragged on the highway spilling entire 25 galons of fuel. fire department was called to remove the tank before the truck could be towed. fuel tank is damaged beyond repair needing replacement. *tt

Tl* the contact owns a 2002 ford f-150. the contacted stated that while driving 5 mph he heard a loud banging noise and noticed that the fuel tank was dragging on the ground. no fuel leaked out of the tank. the vehicle was towed to the dealer where the contact was informed that the straps which held the fuel tanks in place fractured due to corrosion. the vehicle was not repaired. the failure and the current mileages were 122,000.

I was traveling on rt. 64 heading east toward rt 59 in west chicago when i suddenly heard a thud followed by a scraping noise coming from what i first thought was the bed of my 2002 f150. i pulled off the road to check and didn't see anything wrong from the suspected area. i drove a little longer and when the noise wasn't stopping, i pulled over again and noticed one of the brackets holding my gas tank was dragging and the front half of my gas tank was on the ground. the bracket was rusted through and fallen away on one side. i was absolutely shocked at this problem because i had just had my truck in the shop a few months before and there was no mention of any rust issue with the bracket from the shops i had been in. i had the fuel pump and filter replaced in jan. 2010 and there was no mention of rust issues with the bracket then. *kb

Tl* the contact owns a 2002 ford f-150 super cab. the contact stated that while the vehicle was parked, the smell of fuel emitted from the fuel tank. the contact then discovered there was fuel leaking from the fuel tank. the vehicle was not taken to the dealer for repairs or diagnosis. the manufacturer was contacted made aware of the failure and advised the contact that the vehicle was previously repaired under nhtsa campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) but the repair did not include the fuel tank only the straps that held the tank in place. the failure mileage was 144,000 and the current mileage was 145,000. updated 10/18/11*lj the consumer took the vehicle to the dealer, where they placed temporary straps on the vehicle until the permanent straps became available. the gas tank straps corroded and weakened to the point where fuel was leaking. the consumer was informed the gas tank was not covered in the recall, because it did not fall to the ground. the consumer stated that since the gas tank and strap were made from different material, and the salt created a chemical reaction and destroyed the strap and the tank, the tank should be included in the recall. updated 02/10/12

Tl* the contact owns a 2002 ford f-150. while the vehicle was parked the contact stated it caught fire . the police and fire department were notified of the fire. the fire department extinguished the fire. a report was filed. the vehicle was destroyed and towed. there was damage to the roof of the building where the vehicle was parked. a consumer who occupied the building observed that the vehicle was on fire, suffered smoke inhalation and was treated at the scene. there was a recall under nhtsa campaign id number: 06e056000 (fuel system, gasoline) that may be related to the failure. the manufacturer was not made aware of the failure. the approximate failure mileage was 138,125.

My 2002 ford f-150 has very badly rusted fuel tank straps, why is the recall only up to 2001 f-150's. ford definitely used some cheap metals while making these f-150's is it possible to include 2002 as well? *tr

I smelled gas fumes near my 2002 f150 truck. looked underneath to inspect where smell was coming from and found the back brace on the gas tank broken off and rusted out hole in the tank where the brace was supposed to be. *tr

The straps holding the gas in place on my 2002 f150 failed on the expressway causing the tank to drop to the ground at 65mph. by the time i was able to stop, a rip in the tank caused all of the fuel to leak out. luckily no sparks of fire. i was never informed of a potential problem from the dealership i regularly get serviced at. i researched this issue online, and found many similar complaints. this could have been tragic/fatal, for me and all the other people driving around me. i am not one to write complaints, but i am upset at the danger this put me in and the time and cost of this failure. *tr

I had driven 4 to 5 miles at 40 to 45 mph and was a 1 block from my destination. i had to stop for a stop sign and make a right turn. while making the turn i thought i hit something, but the street was clear? i turned the radio off and opened the window to here something dragging. i stopped at that time maybe 100 yards from where i last stopped. my speed was 20 to 25 mph. i got out and looked under the truck and the gas tank was sitting on the ground.the front of the tank was on the ground the back was still elevated. the filler hose and fuel lines were the only thing holding the tank. both hangers were broken, rusted thru. if i was driving at highway speed, i do not believe i would have a truck left. i also understand that 2001 and earlier f150's were recalled for the tank hangers and i would suggest it be expanded. asap! my ford dealer 4 weeks earlier had inspected my vehicle at my request for regular maintenance and repairs before my vacation trips. the service tech never looked at my tank straps even knowing previous years had a problem? ford should have caught this before it happened again. the biggest complaint after is the ford dealership told me it was not a part of any recall and they knew nothing about it. which i do not believe! i have the straps if anyone cares to examine them from your office. *tr

The front gas tank support hanger broke due to corrosion. the rear hanger held the tank in place until i was able replace both units. the rear hanger did not break but was severely corroded also. i don't know what would have happen if i would have lost both units together while driving down the road.

Tl*the contact owns a 2002 ford f-150. the contact stated while driving approximately 25 to 30 mph he heard a loud dragging noise underneath the vehicle. he then pulled to the side of the road and noticed that both straps had fractured and were covered with rust. the tank fell off of the vehicle, but none of the fuel spilled. the contact was able to continue driving the vehicle and it was repaired by the owner. the manufacturer was contacted and advised him that there were no recalls. the failure mileage was approximately 98,500. updated 07/08/11*lj upadted 11/04/11

Fuel tank dropped to the road while driving causing the truck to be engulfed in flames. driver made it out with first and second degree burns. two dogs in the back seat died in the fire. initial investigation by the insurance investigator determined that it was the fuel tank straps that failed. there is an investigation (pe10036) by the nhtsa for fuel tank straps on ford f-150s 1999-2001. the 2002 and 2003 f-150 use the same straps. larry hershman of nhtsa has contacted me about this incident. updated 06/13/11*bf & 06/14/11*bf updated 08/11/11 *bf updated 3/01/2012 *ln *tr

While driving at highway speed my 2002 ford f-150 dropped the fuel tank and the tank was dragged for approximately 1/4 mile wile i attempted to maneuver across three lanes of traffic to the breakdown lane. this created a hole in the tank as it was dragged against the pavement. i had just filled the tank and all 25 gallons was lost on the side of the highway. the vehicle was towed to the dealership and i am waiting for the estimate for repair. *tr

One gas tank strap was found to be rusted and the tank at an angle. it was inspected by a local ford dealer, who found that the gas tank was also rusted and leaking. the gas tank and straps were replaced. because the model year was not in the date range of the recent recall, we had to pay $793. a power steering pump was also leaking and replaced. the gas tank was the major item of concern.

1. there was not an event leading up to the failure. 2. gas tank straps broke 3. i have not fixed yet, will most likely fix on my own. *tr

Tl* the contact owns a 2002 ford f150. the contact noticed that the metal strap for the rear fuel tank was fractured as a result of rust. the vehicle was taken to an authorized dealer for repair. the manufacturer was not made aware of the problem. the failure mileage was approximately 38,000. the vin was unavailable.

Tl* the contact owns a 2002 ford f-150. the contact was driving approximately 40 mph when the fuel tank detached and fell from under the vehicle. the vehicle was pulled over and towed to the contacts home. the contact also stated that the brake lines were also damaged when the fuel tank detached. the vehicle was not taken to have the failure diagnosed or repaired. the failure and current mileage was 155,000.

Fuel tank strap broke allowing fuel tank to drop and nearly break free from the vehicle. *tr

I heard on the radio about a possible upcoming recall on ford f150 pickup trucks (1997-2001). this is in relation to gas tank straps getting rusty and breaking. i then decided to look under my truck which is a 2002 ford f150 and discovered two gas tank straps completely rusted through/off with the tank no longer being supported by straps. the truck is only a 2002, but i think the problem goes beyond the 2001 trucks per the potential recall. *tr

We filled the gas tank of our 2002 ford f-150 and drove about three blocks away from the gas station. the fuel tank dropped off the bottom of the truck and dragged on the ground leaking fuel everywhere. we were lucky it was raining at the time as i believe otherwise the tank would have caused a spark on the road and we'd have had a large fire with my children in the truck. it cost quite a bit of money to repair the truck, pay the fire department for clean up and tow the vehicle. we called our local ford dealer after our mechanic told us he sees f-150's with the fuel tank straps rusted and broken pretty regularly. we were told there was no recall so we would not be reimbursed. now (2 months later) i hear there will be a recall but it will include 1997-2001 trucks only. ours is a 2002 with the exact same problem and i've read ford used the same fuel tank straps on 1997-2003 f-150's. updated 08/05/11 *bf the consumer stated the rear strap broke and the front strap broke from the weight of the tank and they broke in the middle due to rust. updated 08/15/11 *tr

Straps that secure the fuel tank rusted. one strap rusted completely through and was hanging loose-- the other was very close to failure. i was able fortunately to get to a garage --and i had the straps replaced. i just recently saw the notice about other instances of this happening and i decided to file a complaint. my truck is one year newer than what is being looked at. *tr

Fuel tank straps rusted out resulting in gas tank dropping. updated 09/14/11 *bf the consumer stated the fuel tank was damaged and had to be replaced. updated 09/16/11

The fuel tank dropped down from my truck as i drove. i stopped in the middle of the street, put my hazard lights on and got out to see what had happened. i didn't know what it was, it looked like maybe the end of the exhaust system, there was no liquid and no smell. i called for help and slowly pulled my car over at the nearest side street. when i got out, gasoline was pouring out and i could then tell that it was indeed the fuel tank that was hanging from the underbody of the truck. the fire department had to be called and i have to pay for the clean up of the fuel. the truck was towed to a repair shop and they said the straps that hold the tank up rusted out and failed. total repair cost will be around $1500.

2002 f150 i had to have the gas tank straps replaced one failed, how come the investigation is only going to 2001. *tr

Tl*the contact owns a 2002 ford f-150. while driving approximately 50 mph, the fuel tank fell off of the vehicle and started sparking. the manufacturer was contacted who stated the failure could have been the bands that hold the gas tank were rusted and the problem had been reported before. the vehicle was not repaired. the approximate failure mileage was 143,000.

Tl* the contact owns a 2002 ford f-150 xlt. the contact stated that the natural fuel tank was leaking. the vehicle was inspected by the dealer who advised the contact that the natural compressed tank o-ring was fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and the contact was awaiting a response. the failure mileage was approximately 86,000.

Tl*the contact owns a 2002 ford f-150. the contact noticed that the gasoline tank strap was covered with rust. the contact did not inform the dealer or manufacturer of the failure. the vehicle was taken to a private mechanic where they replaced the fuel tank straps. the current mileage was 97,000. the approximate failure mileage was 95,000. updated 07/08/11 *bf the driver side tie rod was also replaced. updated 12/28/11

The rear fuel tank strap on my 2002 ford f 150 rusted through causing the tank to come loose. the rust was so bad that there was also a small hole in the fuel tank. i have taken the truck in for repairs and after the tank was removed it was discovered that the brake lines above the tank were also rusted with one starting to leak. *tr

Tl* the contact owns a 2002 ford f-150. the contact stated that while another driver was driving approximately 20 mph, both straps on the fuel tank fell off and the tank dropped down on the ground. another driver alerted her to the failure. the vehicle was towed to a repair shop. the contact called the dealership who referred him to the manufacturer who assigned him a case number. the current and failure mileages were approximately 241,000.

I was driving in the urban street and i suddenly hear a noise coming from the engine compartment, like something is leaking from the engine. so i had it towed to my house which is around 2 kms away. we discovered that one of the spark plug just pull out of the engine and it was the one that was making the noice and no power. i brought it to my friend whjo is a mechanic and he discovered that the tread is damaged and he cannot insert the plug anymore. i bought it used on march 2008. *tr

Gas tank straps broke, gas tank fell onto pavement. had my truck towed to my ford dealer where they replaced the straps for about $200. if this had happened 5 minutes later, i would have been going 60 mph! updated 09/14/11 *bf *tr the tank fell to the ground, while the vehicle was sitting. there was no fuel spill. the dealer replaced the straps. updated 09/21/11

2002 ford f150 5.4l v-8 2-wheel drive, regular cab, 8ft bed... broken gas tank strap...walked out and noticed my gas tank was hanging down...investigation revealed a broken gas tank strap...bound it back up with a ratchet-strap, and drove to the ford dealer...purchased a new strap and placed it on the vehicle in the parking lot... *tr

2002 ford f150 fuel tank mounting straps failed due to corrosion and permitted fuel tank to drop to pavement while driving. *tr