We have classified the 145 complaints from 2015 Ford Explorer about STEERING into the following categories.
I have recently heard a popping sound when i turn the steering wheel. this happens when stationary and in motion. i have had a mechanic look at my vehicle and state that the rack system needs to be replaced and that there is a chance the steering can lock up while driving. i did research and found there are recalls on ford explorers for 2011 to 20014 but not 2015. why? it is the same issue just a different year.
I left my 2015 explorer with just 31000 miles on it parked in the garage for 10 days. when i started it again, the 'check charging system ' light came on just for a moment and cleaned. i tried to pull the car out of the garage, but the steering wheel was locked. eventually it unlocked. when i started driving it, a very loud grinding noise could be heard when the steering wheel was turned left or right. the vehicle does not need to be moving for concern to happen. took it to charles gabus ford in des moines iowa, and they told me that a steering gear needs to be replaced to eliminate the noise. they installed the new steering gear, but it cost me $2234.00. when i went to pick up my car from the shop, there was another explorer waiting to be picked up as well. i asked my service advisor was wrong with that one, and he told me 'the steering'. i am a very disappointed in ford that they didn't recall the steering wheel assembly on 2015 explorers yet. there are too many complains about it. maybe they are ...
Driving down a highway road approximately speed of 60 mph and warning lights on dash came on "steering assist failure" and a couple others. lost total control of steering was unable to turn the wheel. vehicle was diagnosed at fremont ford of fremont michigan said to of had a faulty steering rack as its electronic when it fails it fails. well 2100$ later its repaired.
When turning on the car sometimes the " check charging system " light comes on. when it does the steering wheel locks and you cannot turn the car left or right. you have to turn off the car and restart the car and hope that the " check charging system" light does not come on. i it does not come on the steering will not lock. the steering locks only when you turn on the car and the " check charging system" light comes on. have taken it over and over to a ford dealer and they say that it is the battery, have changed the battery twice. then they say it is the alternator, have changed the alternator once. i just took it again and now the dealership says it is the power steering assembly and that it is out of warranty and it will cost about 2,000.00. this has happen many, many, many times throughout the 3 years we have had this car.
Steering started making a grinding noise at 55k miles. sound is most pronounced when turning at slow speeds. dealership and local shop confirm steering rack and pinion need to be replaced. they advised this is a common problem with ford explorers. dealership advised the warranty expired 1 month ago.
Steering fault warning light comes on then the car looses its steering like no power steering. this has happened 4 or 5 times now
The rack and pinion locked up as we were pulling out of my driveway. i was 9m pregnant and my 4yr old was in the back. cant help but think about what would have happened had it locked up going around a curve. the repair shop i took it to said this was really common in the ford explorers and they have 146 service records on this one issue.
Steering started making a "knocking" noise when moving the steering wheel. this occurs while in part or in motion. i was told by the repair shot and my 2015 explorer with 45k miles on it needs to have the rack and pinion replaced at a cost of $2100. not covered under warranty and apparently no recall for this dangerous situation.
While i was driving 70mph on a freeway, power steering stopped working. showing the warning messages on the gauge cluster. "power steering loss" "advance trac control fault" i was able to pull over to a side of the freeway safely as there was no traffic. this is an extremely dangerous problem and must be recalled. my explorer has about 53k miles.
Steering assist error came on dash along with terrain control error while driving down road. lost power steering ability. luckily it was close to home when failed or could of happened when in traffic and a horrible accident could of happened. took to mechanic and said new steering rack needed. this was a recall on the same car a few years older. car is also being taken in next week for rear suspension recall.
The steering makes loud metal noises when turning at slow speeds (like parking or tight turns). it also makes grinding noises when turning primarily to the right. the steering has locked on us twice in the last few weeks! dealer suggests that the electronic steering gear has gone bad. on google search, we see that hundreds of customers have the same problem. how can such a critical component and safety issue not be recalled and fixed by ford. dealer tells us that the steering could lock while driving causing a major accident. we are taking the car for repairs hoping that nhsta and ford can issue a formal recall of such a dangerous issue.
Takata recall i have a ford explorer 2015 mileage approximately 42,865 . i have had 2 occasions where the steering has failed. last time was august 17,2019. i had no control over .the steering . i was traveling 30 miles per hour and was able to stop the car before having an accident . i contacted paramount automotive group in valdese nc august 20 2019 and spoke to the service person about this serious issue. the service person said to bring the explorer in to be checked out. i also was able to get a ford explorer suspension recall fix to be worked in as well. i left the explorer and was contacted by the service person that the steering had to be replaced and the steering not covered under warranty at a cost of $1,750. warranty ended at 36,000. i have done some research to out that there are a large number of complaints being filed for low mileage for 2015 fordexplorers with steering issues. i have plans to contact ford customer satisfaction to this serious defected steering problem. i have concerns with the ford replacement ...
I purchased a 2015 ford explorer sport with 90k miles from a ford dealer in december.a week later i noticed that every time i turned right i would hear a clicking noise. i also heard a humming noise from the wheels. i immediately took it to the dealer and explained to them the issue. i told them that if they don't fix the issue i was gonna return the car back to them. they changed the wheel bearings and the humming noise decreased. the technician said he tightened something from the spare tire compartment and that's what was making the clicking sound. months later as we continued driving the car the clicking would happen on occasion. i originally thought that it was something in the spare tire compartment. so i looked all over the place and nothing the noise continued occasionally. now in july it began happening more often. i took it to the dealer again and had to pay a diagnostic fee even though i told them its the same issue as before. now a different technician says that the steering rack and pinion is broken and needs to be replaced or the steering wheel could lock up on ...
When steering left or right at a standstill, steering makes a popping or clicking noise. my guess is it is either rack and pinion assembly or suspension parts. in addition, rear end has a bad rattle even on smooth roads. there is about 59,500 miles on the suv and it was just state inspected. we are afraid to drive it. checked complaint boards and there are many similar problems.
Started car and put in reverse and noticed that the steering was not working normally and then noticed the power steering fault assist and service advance trac notification. also at the same time, the turn signal would not stay engaged. i managed to drive 100 miles home with "manual steering" on the highway and needed to use one hand to change lanes. if this problem happened going 60 miles per hour, an accident or worse, lose of life, as what happened was unexpected and steering was very difficult. this vehicle was bought 1/2/15 and this problem happened at 26,100 miles and the repair cost $2,147.25 at the ford dealer by my house. since ford was able to replace the assembly the same day leads me to believe this is a very common problem and stock the parts and looking at other complaints online, an ongoing issue with ford vehicles in general. ford had a 1.1 million recall for this on the 2011-2013 vehicles and they never fixed the issue going forward. a recall needs to be done.