Problems with 2012 Ford Explorer STEERING

Power steering assist fault, first appeared january 9th 2020 - purchased vehicle with around 146,000 miles on 4/2019 - we are the second owners, first owner bought new and had detailed maintenance records - never had recall work done from 2014 regarding this issue. took to paul miller ford, lexington, ky - stated ford should have to fix - but they won't because it is over 150,000 miles. power steering assist fault light came back on feb 7, 2020 - and still remains on and un-driveable. ford refuses to fix the issue, and i'm not the only one. there are several of us on forums being told the same thing. i do not believe the previous recall fixed them all - they only contacted ones that were manufactured out of chicago - with this many still having problems, there has to be problems with all models during this time-frame, regardless of where they were manufactured. this is a safety issue and should be addressed and ford should be held accountable. had i known about this issue - i would not have bought the vehicle.

Tl* the contact owns a 2012 ford explorer. when the vehicle was started, the power steering warning indicator illuminated and the steering required extra effort to turn. the vehicle was turned off and on and resumed normal operation after five minutes. the vehicle was taken to tropical ford (located at 9900 s orange blossom trail, orlando, fl 32837, (407) 851-3800) where it was diagnosed that the eps software needed to be updated. the contact was informed that the vehicle was previously repaired per nhtsa campaign number: 14v286000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 106,000.

Loss of power steering control

Steering system failure appeared in my car and i could no longer move the steering as it got too hard for no reason, i don't even want to imagine what would have happened if i had driven on the highway with my family i think it is the defect of the ford for which ford should be responsible for solving this problem to prevent crashes

On 11-3-2019 at around 1820 hours while driving in the mountains, a yellow "service power steering soon" light illuminated. i acknowledged the warning and felt no change in handling at the time. i continued driving about another 10 minutes to my destination. as i turned into a driveway i could feel the steering get very tight and mentioned it to my passenger. i parked the car and returned about two and a half hours later. when i started the car at that time, a red "service power steering now" warning illuminated. i attempted to turn the steering wheel and was only able to do so with great effort. i drove the car about 100 ft and parked it for the night until i can get a tow truck for it. i will be contacting my local dealership, redlands ford, where i purchased the car originally.

Tl* the contact owns a 2012 ford explorer. while driving approximately 35 mph, the steering lost power and the service power steering indicator illuminated a few minutes prior to the failure. the vehicle was towed to an independent mechanic who replaced the fuse. surprise ford (623-792-2522, located at 16825 w. waddell road, surprise, az 85388) was called and stated that there was no recall. the manufacturer was not made aware of the failure. the independent mechanic informed the contact that the failure might recur. the failure mileage was approximately 153,000.

Tl* the contact owns a 2012 ford explorer. while driving 40 mph, the power steering failed without warning and it became difficult to maneuver the vehicle. the vehicle was taken to corwin ford tri cities (1225 n autoplex way, pasco, wa 99301, (509)544-8000) where it was diagnosed that the steering gear needed to be replaced. the contact was informed that the manufacturer extended the warranty to ten years/150,000 miles for the steering. the vehicle was not repaired. the manufacturer was not contacted. the approximate failure mileage was 210,800.

Tl* the contact owns a 2012 ford explorer. while driving 25 mph, the "power steering aid off" warning message illuminated and the steering wheel seized. the vehicle was towed to anderson ford of grand island (120 diers ave, grand island, ne 68803, (308) 384-1700) where the contact was informed that the vehicle was repaired per an unknown nhtsa campaign number and that the power steering needed to be replaced. a repair appointment was scheduled for october 24, 2019. the manufacturer was made aware of the failure and stated that they were not responsible due to the vehicle's mileage. the failure mileage was 159,111.

Tl* the contact owns a 2012 ford explorer. while driving 45 mph, the steering seized and the power assist warning indicator illuminated. the contact managed to drive the vehicle home. the vehicle was taken to jim burke ford (2001 oak st, bakersfield, ca 93301, (661) 328-3600) where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired; however, the steering module was updated. the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 132,000.

Came out to start up my vehicle when immediately my power steering assist fault came on. it wouldnt allow me to back my car back nor turn my steering wheel as if it was locked. so i turned the car off feeling discouraged i may have waited 20 minutes and started the vehicle up to now there is no message. i proceeded to drive the vehicle once i made it back home the message came on once again at this time i took out my car book and it gave information on what the problem is and to seek service as soon as possible.

The vehicle was started up and went to back out of a parking spot. the vehicle was practically impossible to steer. the steering was the worse ever to try to turn the wheel. had to pull into another parking spot and park it there. turn the car off. then came back a few hours later and started the car and the steering worked fine. this has happened on previous occasions when starting the vehicle. the steering is impossible to turn the wheel. again, this has happened to me before, but luckily only when starting up and initial driving. it has probably happened at least 4 times to me and at least 2 times for my wife. i have heard of other people's steering stop when driving!

Since march 2019, i had been experiencing a slight stiffness in the power steering. by may, the traction sign came on then went off. when i asked the dealer about this, they said there was a 2-3 week wait to have the car looked at. it didn't happen often, but infrequently. then one day in late june, when i turned on the car and backed down the driveway, there was no power in the steering. i drove back up the driveway and turned off the car. then turned it back on and all was fine. in late july it happened again and early august it completely went out. i was able to get the car in at the dealership on a friday and they found it was the steering gear failed internally. they finished repairing the car by the following tuesday. when the car was at 141,000 miles i had asked if there were any recalls that haven't been done on this car. they said no. my questions is: does a safety recall expire?

Car won't go into park

When turning left steering would not return without extreme force on my part. very dangerous because it kept me going left and would cause a wreck. dealer duplicated the steering problem. vehicle was in motion. dealer stated the problem was with the steering gear: refer to recall 19v-435

Power steering went out. my vehicle is part of the recall. took it to mcmullen ford in council bluffs, ia. they told me i'm 300 miles over the recall and it was going to cost $1,900 to fix. vehicle has 108,954 miles on it.