Problems with 2011 Ford Explorer STEERING

Experienced loss of electric power steering assist while driving on winding mountain road within 11 months of having recall 14s06 performed on vehicle. was informed by ford service that cause was failure of part replaced to resolve recall 14s06.

We've had our 2011 ford explorer for less than a year. we bought it used with approximately 130,000 miles on it, it now currently has approximately 190,000 miles. we were about to leave our house, so the explorer was stationary at the time. i started it up and immediately an error popped up on the dash for "power steering fault" and "advancetrac" warning. i attempted to drive the vehicle, but without power steering i would be putting my family and myself in danger. luckily this happened while the vehicle was stationary. if my wife were out driving and this happened, it could have been very bad for her and my kids. we set up an appointment the ford dealership in our town, they found that the power steering rack needed to be replaced and told us that it would cost ~$2100. i told them it should be covered because of a recall i found online for this problem. they told me to call ford customer service. my wife called and they told her there was nothing they could do. i proceeded to call back the ford customer service and spoke to a rep. after getting the run ...

Tl* the contact owns a 2011 ford explorer. while driving 55 mph, the power steering assist fault warning indicator illuminated and the steering wheel seized. the vehicle was powered off and restarted, but the failure recurred. the vehicle was towed to the contact's residence. the contact called bedford ford lincoln (6985 lincoln hwy, bedford, pa 15522, (814) 623-8154) and scheduled an appointment. the manufacturer was not made aware of the failure. the failure mileage was approximately 153,494.

Power steering quit working. vehicle console displayed 'power steering assist fault'. ford dealership would not repair since our vehicle was over 150,000 miles. mileage was 175,000 when it stopped working.

Loss power steering, steering wheel locked when attempting to back up from parking space. could not steer wheel in the direction to back out of the parking space.

Loss of power steering. there is a recall for this concern for my model year but my vin is not included.

Tl* the contact's wife owns a 2011 ford explorer. while driving 10 mph, the steering wheel seized and the power assist warning indicator illuminated. the vehicle was towed to the contact's residence and then to randall ford (5500 rogers ave, fort smith, ar 72903, (479) 452-1311). the dealer stated that the power steering rack needed to be repaired before reprogramming the module, and that the vehicle was over the warranty mileage. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that anything outside of the recall repair would have to be paid out of pocket. the failure mileage was 151,000.

Tl* the contact owns a 2011 ford explorer. when the vehicle was started, the steering became difficult to turn and the power steering assist fault indicator illuminated. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repairs. the manufacturer was notified of the failure. the approximate failure mileage was 68,000.

Tl* the contact owns a 2011 ford explorer. while exiting the highway at 35 mph, the power steering stopped working and the vehicle was extremely difficult to turn. the contact managed to drive the vehicle home. the vehicle was driven to park ford (400 west ave, tallmadge, oh 44278, (330) 633-6222) where they wanted to charge for diagnostic testing. the vin was included in nhtsa campaign number: 19v435000 (suspension); however, the dealer did not mention this to the contact. the manufacturer was not notified. the failure mileage was 158,060.

Tl* the contact owns a 2011 ford explorer. while pulling out of the driveway in reverse, "power steering assist fault" appeared on the message center and the vehicle lost power steering ability. the contact drove the vehicle to roush ford (5575 keim cir, columbus, oh 43228) where it was diagnosed that the electronic power steering failed and needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 150,000.

Power steering has previously been recalled, software was updated but then ultimately power steering failed, ford sent out supplemental recall and extended warranty to repair steering issues yet that is disregarded after 10yrs or 150,000 miles whichever comes first for the vehicle. i, like many, experienced failure after 150,000 miles, 156k to be exact. it's pathetic that ford will not back their own vehicles past 150,000 miles. aside from the steering failure our current 2011 explorer looks brand new, it's a shame that ford turns their backs to you and lays the repair cost on the consumer knowing that it has been an ongoing issue for some time. i spoke with ford customer service to no avail, they will not do anything for you past 150,000. sadly this is my wife's vehicle that transports our kids. ford knowingly puts consumers in danger by not honoring their recalls or extending them for the lifetime that the vehicle is in use. even after the first software update they performed on the car the power steering would not turn on here and there, eventually it stopped turning on entirely. ford is not built tough like they preach, they are built poorly and ...

Tl* the contact owns a 2011 ford explorer. while driving 40 mph, the steering wheel seized and 'repair power steering now' illuminated on the instrument panel. chastang ford (6200 n loop e fwy, houston, tx 77026, (832) 460-5343) was contacted and stated that the warranty was expired due to mileage. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 159,754.

Driving 25 to 30 mph when the steering wheel became difficult to turn,.call dealer ford al piemonte and make and appointment but they say is not a recall ,they didn't repaired as yet.( what can i do?) in melrose park illinois. i took this truck for a recall in 2017 for the same problem and at that time they fix it not this tme.

Tl* the contact owns a 2011 ford explorer. while driving 35 mph, the steering wheel became difficult to turn. the contact stated that the power steering assist fault and service advancetrac warning indicators illuminated. the contact turned the vehicle off and on multiple times, but the steering failure continued. the vehicle was towed to the contact's residence. the contact called bluebonnet ford lincoln (located at 351 n interstate 35 frontage rd, new braunfels, tx 78130, (830) 606-8011) and informed them of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 191,000. *dt consumer stated no recall under her vin#. advised to make a report to get ford to pay due to malfunction of a power steering. vehicle is sitting in driveway.*jb

Almost wrecked vehicle the other day. out of no where, no control of steering/back end of car. back end feels like driving on ice. fishtailing and then whole car feels out of control. wheels squeal when turning, changing lanes. steering wheel cocked at 2 o'clock position. drive over railroad tracks, bumps, cracks and back end sways out. traction control on but isn't responding. car with swerving lines behind shows on dashboard. i saw recall notice 19s17 for suspension issue. this seems to be what i am experiencing but my vin# isn't listed. this is very dangerous, afraid to drive vehicle.