We have classified the 75 complaints from 2000 Ford Explorer about VEHICLE SPEED CONTROL into the following categories.
Vehicle is stuck in 4-wheel low animal going to 4 wheel high or auto i
The vehicle is subject to sudden unexplained acceleration while both in motion and stationary.
Tl* the contact owns a 2000 ford explorer. while driving at an unknown speed, the vehicle failed to shift into gear and accelerated independently without warning. the failure recurred several times. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 176,000.
When the cruise control commanded considerably more throttle on an interstate at 60mph, the vehicle suddenly and unexpectedly took off at very high speed (85+mph and accelerating when i finally shut the ignition off). i attempted to disconnect the cruise control via off switch and using the brakes to no avail. i shut the ignition switch off and coasted to the shoulder safely. attempted a re-start, and the engine appeared to start at full throttle. i raised the hood and found the throttle cable retaining had broken, and the cable assembly had been pushed out of its bracket by the cruise control servo's force. once out of its bracket and pushed to nearly full throttle, the throttle return spring had hooked on the bracket (see attached image), preventing a return to idle from nearly full throttle. the plastic retaining tabs on the throttle cable had evidently been broken by the long-time force of the cruise control, possibly aggrivated by years heat from the engine. this is a dangerous design, depending on tiny plastic tabs as the only block to such sudden, uncommanded vehicle acceleration. the cruise control was not defective, but had instigated the condition my breaking the throttle ...
Tl* the contact owns a 2000 ford explorer. the contact stated that the rpms and the tachometer increased, but the vehicle hesitated to accelerate. while attempting to park, the vehicle surged forward and crashed into a pole. on another occasion, while reversing from being parked, the vehicle surged from a low speed to over 40 mph causing the contact to crash into the rear of another vehicle. a police report was filed. the contact sustained whiplash that did not require medical attention. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign numbers: 09v399000 (vehicle speed control), 07v336000 (vehicle speed control), and 03v280000 (vehicle speed control). the manufacturer was notified of the failure. the approximate failure mileage was 204,000tl* the contact owns a 2000 ford explorer. the contact stated that the rpms and the tachometer increased, but the vehicle hesitated to accelerate. while attempting to park, the vehicle surged forward and crashed into a pole. on another occasion, while reversing from being parked, the vehicle surged from a low speed to over 40 mph causing the contact to crash into the rear of another vehicle. a police report was filed. the contact sustained whiplash that ...
Tl* the contact owns a 2000 ford explorer. the contact stated that the rpms and the tachometer increased, but the vehicle hesitated to accelerate. while attempting to park, the vehicle surged forward and crashed into a pole. on another occasion, while reversing from being parked, the vehicle surged from a low speed to over 40 mph causing the contact to crash into the rear of another vehicle. a police report was filed. the contact sustained whiplash that did not require medical attention. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign numbers: 09v399000 (vehicle speed control), 07v336000 (vehicle speed control), and 03v280000 (vehicle speed control). the manufacturer was notified of the failure. the approximate failure mileage was 204,000. ma 10/15/2015 updated 11/30/2017*cn
200 ford explorer. consumer states vehicle had a speed control modification, due to a recall. *ss. the consumer stated a week later, her daughter was driving, and lost control of the vehicle and flipped over. *jb
I came home from dropping my son off at his school social. i heard some sparking noise. unplugged my cell phone charger. i didn't know what it was at first. 1 minute later i saw smoke and flames coming from my hood. i jumped out the car and called fire department. guys from the neighborhood put fire out. it started around the brake master cylinder. the cord that attaches to it. later found out it is control deactivation switch. i'm trying to see who's responsible for repairing the vehicle. wasn't informed about recall. *tr
2000 ford explorer went up in flames. reported it right away to ford and was given a case number. they told us to take it to a ford dealer in the area. after months and months and months of getting no response we kept getting the run around then told that it had nothing to do with any defect. we recently got a recall letter from ford for the exact thing that happened to this car causing it to go on fire and ford will not respond. they say that the claim has been closed and that the original decision (which we never received) stands and they will not respond to us any longer. how can this be acceptable. see ford safety recall #05s28 it is exactly what happened to the explorer. *tr
Tl* the contact owns a 2000 ford explorer. the contact was driving 60 mph when the vehicle accelerated to 90 mph erroneously. the contact applied the brakes and the engine rpms increased excessively. the vehicle would not decelerate and the contact shifted into neutral in order to regain control of the vehicle. the engine was turned off as the failure occurred, causing the steering wheel to seize. the vehicle was driven to the dealer who was unable to duplicate the failure. the contact stated that the failure was intermittent. as the contact started the vehicle to exit the dealer, the vehicle abnormally accelerated and crashed into a tree. there were no injuries and the vehicle was destroyed. the contact's insurance company was notified of the failure. the manufacturer was not contacted. the vin was unavailable. the failure mileage was 105,000.
Tl* the contact owns a 2000 ford explorer sport. the contact stated the vehicle had a moment of sudden acceleration. when the contact engaged the accelerator pedal and at 20 mph the vehicle started to accelerate on its own up to 60 mph. smoke was also coming from the brakes because the vehicle would not slow down. the vehicle had to be placed in neutral in order to slow it down and turn it off. the vehicle was not inspected by a dealer to determine the cause of failure. the current mileage was 115,000. updated 01/24/12*lj the consumer stated he has since removed the cruise control servo unit that attached to the throttle body unit. updated 01/25/12
On monday my future son-in-law was driving my ford explorer and experienced the cruise control refusing to disengage while traveling at 70 mph. he tried to disengage the cruise control by braking and by turning it off. neither worked. he tried to shift it into neutral only to have the engine rev to high rpm, so he put it back in gear and forced to car to stop using the brakes fighting the engine. probably ruining the brakes in the process. i recently had my vehicle serviced as relating to a recall concerning the speed control deactivation switch. the switch was not replaced after a visual inspection. *tr
2000 ford explorer has a delay in shifting on transmission, o/d off light flashing and car winds out in between gears... very costly so far and extremely dangerous!!!!!!!!! *cn
My 2000 ford explorer xlt caught on fire for no apparent reason. my daughter and i were at a friend's house, we were in the process of backing out of the drive when smoke started coming from under the hood. i pulled the car off to the side of the road and put it in park and turned off the engine, the smoke got much worse. my daughter and i got out of the explorer just as it was catching fire. we called 911, the car was a total loss. the whole incident is unbelievable, we are shocked. my insurance adjuster informed me that it wasn't uncommon and mentioned something about a recall on the cruise control. i bought my explorer in indiana, but have moved to tennessee. i never received a recall, i'm still waiting on my insurance company to get back with me. *tr
2000 ford explorer self ignited after being parked for 4 hours. also caught car on fire that was in driveway ahead of it, landscaping, tv cable and outside corner of house. *tr