We have classified the 2 complaints from 2003 Ford Excursion about POWER TRAIN into the following categories.
The 6.8 and 5.4 engines have been failing due to defective valve train cam followers. i am having the 3rd engine installed in my excursion. the cam followers are failing and spitting them out causing catstropic engine failure. i have been in contact with anthony bariana who works for holman distribution in new jersey @ 1-800-521-1223 ext 305 and he confirmed that the 6.8 and 5.4 engines have had the same problem as my truck at an abnormally high rate. mt truck is currently at matthews paoli ford 610-644-4700 and the general manager bryan lippincott told me that they have replaced 6 state farm truck engines in 2.00 months 6.8 liter same as mine identical problem. ford has done nothing from what i see doing some research but this is an ongoing problem and ford has done nothing to address the problem and made no attempt to find the root cause and have a fix so this will stop costing consumers thousands of dollars. i was driving on my street and without warning the engine started to shake so i shut it off and had it towed to the dealer matthews ford located in paoli pa.
The overdrive light come on and off and my truck loses power and if you at a stop light the truck will cut off. when i take to the shop they that the transmission is going bad but it may be able to be on a recall.
2003 excursion limited one one occasion brake pedal was stuck to floor while driving in a parking lot, but the brakes were disengaged so the vehicle was rolling. we had to press the pedal height adjustment several times before the pedal released from the floor. vehicle has a thumping sound in the drive train when stopping the vehicle and during acceleration. took the vehicle in 3-4 times for second problem and once for the first listed problem and dealer complains that they can't find anything wrong with either problems. contacted ford customer care and after a half hour on the phone they said all they can offer is for me to take the vehicle back in to the dealer. each time we take it in we have to rent a vehicle until they are done working on it. i have owned a ford for 13 years and am not impressed with the way they've handled this situation. for the safety of my family we are looking for a new vehicle and because of the lack of help from ford and the dealership, we have decided to not purchase another ford product
Truck purchased march 31, 2003. 7 days later took truck in for transmission replacement. truck was in shop for 9 days. 7 days after truck was out of shop went into shop again for 23 days for defective paint job. took truck in again on august 21, 2003 for ac not working and clicking sound in transmission. still in shop. *ak
The rear drive shaft fell off the vehicle while driving. *mr the damage also caused the four wheel drive transfer case to shear off from the transmission. *ts *scc *jb
Total transmission failure. *jb