I had noticed coolant depleting finally got recall. dealer reprograms now engine is just revving and looses all power to powertrain in multiple situation-3 from stop, 4 while going highway speed with constant speed prior each time the engine rev's up while giving no power. then will spontaneously resolve within about 50ft then seems fine. i have video of the car doing this while i was attempting to get on the highway. we looked at oil and there is milk looking residue. the loosing power has only happened since reprogram for recall and now the cam shaft & high pressure fuel pump are destroyed per dealer this is my issue not recall related. again these problems have only started within a week of the recall reprogramming of the vehicle
On december 26, 2019, another other vehicle hit this 2018 ford escape, spinning it into another vehicle. this escape caught on fire and was totally destroyed. all involved vehicles (all fords) were in motion traveling about 50 mph. this escape was traveling north on route 122 near burnt chimney, va. the other two fords were traveling south on this two lane road.
On march 3, 2018, we purchased a 2018 ford escape from duval ford in jacksonville, fl. soon after the purchase, we experienced issues with the car stalling and jerking when applying gas. although the situation only occurs on occasion, it is a dangerous problem when accelerating into traffic. the main time this has happened is during long trips. with our travel schedule and family out of town, we need a reliable vehicle to safely transport us to whatever location we chose. we called to report the issue and tried some of the trouble shooting efforts explained to us via phone. the issue persisted; therefore, on may 8, 2018 we returned the vehicle to the service department explaining details of the struggles previously mentioned. we asked them to check the fuel injector and other engine misfires. two days later, they returned the car stating there were no issues found. this process has continued several times from april 2018 until today. our last attempt to allow duval ford service department to repair the issue, was on december 5, 2019. we took the car into the shop, reported in detail about the on-going issue and asked for the oil to be changed. the service department had the vehicle for 9 days, drove it 31 miles, and reported that no issues were found. during the 9-day stay, we called to ask about the status of the vehicle, only to be told that it was being worked on. on saturday, december 14, 2019, after a 9-day stay in the service department parking lot, we went to retrieve our vehicle only to find that the oil had not been changed and no issue was resolved with the problem we reported.
The vehicle was purchased in mar/apr 2019 with 3000 mi. the vehicle had all regular maintenance checks prior to the 11/11/19 incident. there were no vehicle alerts regarding coolant or engine overheating prior to this incident. at 17349mi, the vehicle was parked after a 35min drive on the tollway. the vehicle had one coolant/hot engine warning after the vehicle had been parked for 2.5hrs in sub-zero weather. i turned off and then on again 5 min later. this time the engine shut itself off immediately following the key turn.the vehicle's engine "locked up" and is at the dealership awaiting repair. i have been told this repair could take 4-6 weeks because engines are on back order and generally take up to two weeks to install. the dealership also states that there was no way that this repair would have been found in previous maintenance checks.
The car began to shutter and felt as if it was losing power. the engine light did come on and i tried to get to the shoulder of the highway, but the engine light turned off and the car began to function as normal. i made an appointment the next business day with no concerns from the service rep stating it was most likely from the weather change and scheduled me in for 5 days later. i continued driving the car with no known problems or identifying lights that a problem exists. after about 5-7 hrs after dropping off i was told by the service rep that the 1.5 echo boost engine is losing coolant through the motor and the short block is to be replaced. as well as stating that this problem is on an internal watch list from ford. i have high concerns that i continued to drive my 18-month-old car (purchased new in may 2018) with my children as well as to/from work without the engine light or any known identifier that a problem continued. my main driving everyday consist of highway driving and this problem could of caused a bad mishap not only for my family, but anyone around me on the highway.
Engine overheat light would come on immediately upon starting the engine and would remain on. car stalled several times but i was able to start it up again after a few minutes and it drove fine. finally, the car completely stalled and had to be towed to a ford dealership. the vehicle is still under warranty but it needed a new engine short block as there was a crack in the short block, causing coolant to leak into the cylinders. this vehicle had 25,000 when this occurred and had been leased (new) for less than 1 year. dealership was backlogged with engine repairs on ford escapes from various model years. the dealership listed the repair the problem as "cylinder deck surface imperfection." my vehicle was in service from october 29, 2019 to dec 16, 2019.
Check engine light has repeatedly turned on. every time, the dealer has "reset the computer" and sent me on my way. last week, they told me the engine had to be replaced and i would be without my car for close to 30 days. they said there is a problem with coolant leaking into the pistons. the service rep at the dealer told me this was an issue on all 1.5 ecoboost engines. he also told us not to report anything and refuse any offers from ford and just bring the car in for repair. this seems like another ford cover up like they had with their 2014 focus model and the faulty transmission (a vehicle i also had, and currently has a class action lawsuit). ford has repeatedly been shady about how their vehicles perform and refuse to do anything about it until someone sues them. the fact that their service department knows exactly whats going on (they have 56 loaner cars for customers with repairs, and all 56 vehicles were already given out when i had my problem) is ridiculous, and it says alot that they still refuse to admit they designed a garbage engine.
Tl* the contact owns a 2018 ford escape. while the contact's wife was driving at an unknown speed, she heard fluid moving in an unknown part of the vehicle and the check engine indicator illuminated. the vehicle was taken to jim shorkey ford (412-379-6465, located at 1234 long run rd, white oak, pa 15131) where a spark plug was replaced. the technician also sealed the distributor to stop further leakage, but the failure recurred within 48 hours. the vehicle was taken back to the same dealer where the technician diagnosed that the engine needed to be replaced. the contact was informed that the vehicle would not be ready until december due to work load (backlog). the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 20,000.
At between 18000 and 19000 miles car developed coolant leak and has been at the riverside dealership since 9/13/19 and unknown time to get replacement parts and new engine from ford.
My ford escape 2018 with 10,000 miles, i was driving and all of a sudden the car starting vibrating and i had to drive 15 miles per hour to the dealership. the service department put it on the computer and determined the piston had caused the engine to be blown. this was the first of september and i have not received a date for the repair being done. the parts department says they keep emailing ford and are not receiving any date on parts being sent. the car is covered by warranty and ford is paying for rental but i would like to know status on repair and if it will happen again. if so what can i do to getting a new car?
Problem started when the engine was running rough occasionally. especially when starting. almost stalled. then the car started over heating occassionally. finally the check engine light came on. had the code checked. misfire in cyclinder 1. also when it overheated we checked the coolant, the resevor was empty. we added the proper amount of coolant. 2 days later it was empty. but no sign of leak. took to dealer and they said there is a manufactur defect where there is a crack by the cyclinders and coolant is leaking into the oil. needed a new engine.
Between the period of july and aug '18 the vehicle exhibited the following: lurching forward while in-motion (city driving) - on more than one occasion rattling like noise on start-up noise when backing up resistance while reversing i attempted to bring it in, 8/1, and was told there were no issues found i returned on 8/13 and the vehicle has been in for repair since as they continue to find new issues (original issue: short engine block replacement) i have done research and there are many 2018 ford escapes with this same issue. this car is unsafe to drive. please note, the car was also in june - july '18 for head gasket leak.
Tl* the contact owns a 2018 ford escape. the contact stated that the check engine indicator illuminated when the vehicle was started and the vehicle hesitated. the vehicle was taken to frederick ford (302-629-4553, located at 26905 sussex hwy, seaford, de 19973) where it was diagnosed that cylinder number three misfired (codes: po316 and po303). the technician also stated that cylinders three and four operated as designed. the failure recurred. the vehicle was taken back to the same dealer where a misfire on cylinder number three was diagnosed again. the vehicle was scheduled for a fuel injector replacement. the failure recurred and the vehicle was taken back to the same dealer who diagnosed that the engine temperature was approximately 130 degrees. the manufacturer was made aware of the failures. after consultation with the dealer, the contact was informed to return the vehicle to the seller (pittsville ford, 877-760-5870, located at 34690 old ocean city rd, pittsville, md 21850) for a buy back. the vehicle was taken back to the seller and the contact was informed that the engine may need to be replaced. the vehicle was not repaired or replaced. the contact was provided a loaner vehicle by the seller. the failure mileage was 18,620.
I got the vehicle back in late january early february of 2019. in april, the check engine light came on for a cylinder 3. brought the car to get fixed on 4/25 a week after the check engine light came back on in which the ford dealership was surprised due to the fact that 6 cylinders and sensors were fixed. i was giving the vehicle back with the check engine light still on and memorial day weekend came along and they stated that the car now needs a new engine and didnt want to provide a loaner vehicle even tho its covered under warranty. 6/4/2019 i was left stranded with the car overheating and engine seized up.
With only 18,000 miles on my car, the check engine light came on and it overheated. the dealership misdiagnosed the problem after having the vehicle for 2 weeks. within a day of me having it back, the same thing happened again. this time, the dealership had the vehicle for over 2 months because parts to rebuild the engine were on backorder. once i received the vehicle back, it never drove the same but i lived with it. here i am 3 months later and the check engine light is on again! ford should be ashamed. will never purchase another ford again in my life.
With 10 months of ownership and approximately 13,000 miles the head gasket blew at the number 1 cylinder causing coolant to burn in the engine and oil to be released into the intake and exhaust systems. additionally, there is a body rattle on the right side of the vehicle somewhere near the rear passenger door. repair shop is unable to locate the source of the noise.
I leased my first new car on january 29, 2018. starting in april of 2019 my vehicle has failed to start on numerous occasions. i took it to the dealership where i bought iat and they cannot replicate the issue. it won't start when the vehicle is stationary. yesterday it happened when i put the transmission in reverse (something new). after putting the car in reverse, it stopped and the display said "transmission not in park". this happened again today. it has stalled and refused to start in my garage, on a city street and in a parking lot. it is very scary - especially when i had my two grandchildren with me.
Engine cylinder#2 coolant leak on 2018 ford escape with only 7,865 miles on it and almost caused a crash on the freeway. had problems for weeks rough idling, stall warning code p0302 and then it started to overheat for 10-15 seconds daily. once it overheated it would always throttle back my engine. case in point i was going 70mph when it overheated and it decelerated to 20mph in less than 10 seconds and couldn't accelerate to get out of the other cars way going 70 plus mph swerving around me to pull over and almost got into a crash on the 4 lane freeway not good. finally took it in with it overheated twice on the way to the dealership. after days of teardown the dealership said i needed a new engine due to a coolant leak into the #2 cylinder caused major damage beyond economical repair per their checklist. the dealership tried to get a shot block engine but went backorder none available in the system due to the high demand for this engine. had to get ford to approve a long block they could get locally. now waiting on the replacement engine to arrive and be installed 11 days later. i see from others this is a known problem on this new vehicle with 1 in 5 engines needing full engine replacement at the 5000-7000 miles mark. assuming they use the same oem engine this will come back in another 5-7k miles. i have lost all confidence in the vehicle to stay drivable and safe to drive for more than a few months..
2018 ford escape with around 10,000 miles started having engine trouble while driving on the highway. engine light came on and was taken directly to a ford dealership to diagnose the issue. they stated that coolant is leaking into the cylinders. they did a coolant pressure system test and replaced a spark plug. after receiving the vehicle back and only driving about 300 miles, the same issue happened and the check engine light came back on. took back to the dealership for repair. this time they replaced the head gasket on one side only. after receiving the vehicle back and driving it for about 1,500 miles, the same issue happened and the check engine light came on again. took back to dealership on 4/3/19 and as of today, 6/26/19, it still remains in the shop. they have been trying to replace the entire engine but are having difficulty for some reason. this engine is faulty and could cause a fire if the problem continues to remain. ford corporate has been no help in resolving this or providing useful solutions and answers. the vehicle has been in the shop for over 100 days.
While driving to town 16 oct.18-check engine light came and i took the car to dealer. code was 1136 and i was told the long block would need to be replaced. work was done and car returned 22 oct.18.
Tl* the contact owns a 2018 ford escape. while driving 40 mph, the check engine warning indicator illuminated and an abnormal sound was heard. the contact called metro ford chicago at (773) 776-7600 (located at 6455 s western ave, chicago, il 60636) and was informed to schedule an appointment. the vehicle was taken back to the dealer where it was diagnosed that the oil was uncovered and spilled all over the engine, which caused the engine to fail. the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 1,200.
Tl* the contact owns a 2018 ford escape. the contact stated that the vehicle experienced a loss of engine power. as a result, the contact experienced a collision with a tree. a police report was not filed. the failure occurred without warning. the vehicle was taken to lugoff ford (located at 979 us-1, lugoff, sc), but the failure could not be duplicated. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist. the contact was advised not to operate a vehicle with less than a quarter tank of fuel. there were no injuries. the failure mileage was approximately 7,000. *tt consumer stated car was repaired 12/03/18*jb
New vehicle and engine overheating at 25k
I purchased a brand new 2018 ford escape in january of 2018 for which i paid in full.on 8-25-18 the check engine warning appeared on my dash while driving on an expressway.i took it in for service and was informed that it needs a new engine due to an internal oil leak which warped the cylinder head. i didn't get my car back until 9-22-18.on march 2, 2019 i had to pull off to the side of the road while driving on a city street because i heard a very loud noise and there was a distinct odor of burnt rubber.the car was towed to the dealership and was there for five days.the diagnosis: bad wires, bad transfer case and front drive shaft leaking grease. an issue with the 4wheel drive system.on may 22, 2019 the check engine light came up once again.this time: a cracked spark plug which came with the new engine installed in august 2018. on july 11, 2019 driving on the expressway, warning appeared on my dash "engine too hot". it was late evening, after service hours.therefore i drove it there the following morning to be told that i need to leave it, but they don't have a loaner car for me. i had to drive off in my car because of my responsibilities and could not be without a vehicle. was forced to drive with my windows open (obviously couldn't use ac). my first opportunity to return to the service department was on 7-15-19. i complained to the manager regarding the situation when i initially came in a few days ago.he assured me he will have a loaner vehicle for me.today, on 7-31 i finally received a voice message from the manager (only because i initiated this by calling and leaving him a message earlier inquiring about my vehicle an wondering why i haven't heard anything).the information i received was that my car needs an engine replacement (again).parts have been ordered but are on backorder. they will keep me up to date.i will never feel safe in this vehicle!
Tl* the contact owns a 2018 ford escape. the contact stated that a number #1 cylinder head was blown on the engine from being overheated. the check engine warning light illuminated. the dealer sheehy ford of ashland (11450 washington hwy, ashland, va 23005 (804) 242-0391) changed the coil and the check engine warning light unilluminated. the vehicle hesitated when the contact depressed on the accelerator pedal and the check engine warning light illuminated. in addition, the contact smelled antifreeze when she was driving. the contact took the vehicle back to the dealer again and they noticed the coolant was low and was leaking into the engine thus cracking the cylinder. the dealer stated that they would contact the manufacturer before they will repair the vehicle. the failure mileage was 18,000.
While traveling in a rotary our car was struck violently by a vehicle on the left trying to make an incorrect exit. the impact was hard enough to cause the engine to stop operating resulting in a total loss of steering land braking. because of no power, the steering did not respond nor did the brakes. the damage to the car was primarily cosmetic and little mechanical damage. the airbags did not deploy and if the car had remained in control it could have been stopped before it proceeded into the oncoming land causing damage to this vehicle and the one that was hit. if there is some type of device to turn an engine off when hit with all of our power steering and brakes this is a problem when the vehicle is still operable.
My 2018 ford escape engine light came on. i took it to the dealership to have it checked. they put a machine on it and said you need a new engine. i went to see my salesman and he was not in. i called the next day and told him about my escape. i told him i would not feel safe in it now. he said there was nothing they could do. i called ford motor company and they started a case file on it. ford said that i need to pick up my escape when it is ready and drive it for at least 5 days, again i told them i didn't feel safe. the case worker said that is how they do things. i am scheduled to pick it up today thursday. june 14, 2018 by 8:00 pm. i have only made 5 payments on the escape. i would like to change my out my lease. the dealership said it would cost me a lot of money to do that. the reasons i get leased cars because they are new and shouldn't need to be at service after the first 5 months of driving it.
Purchased nov 2017- on may 23rd, 2018 my check engine light came on. i contacted services at the ford dealer the following morning. i was at the dealer first thing tuesday morning due to the holiday weekend, where they ran diagnostics on my vehicle. i was informed that it needed a new engine. the engine coolant had mixed with oil and was in the 2nd compression cylindar and a bulletin that this was the steps to be taken to rectify the situation. the engine was replaced with the same engine model as the original with no modification that rectify the manufacture defect i was informed their statistics indicate that 1 in 5 of these vehicles are returning for a second new engine on june 12th, i got the call that my engine had been replaced and it was ready for pick up. i drove it home that evening as well as, to and from work wednesday, thursday and friday. three days is all it took at about 25 miles a day, friday night on my way home from work the car started shaking on a busy section of the highway, (93sb between 293 and exit 5) where there is construction and little to no pull off points, my speed drops down to 20miles per hour and when i tried to accelerate that engine just raced. i almost get hit as two cars swerve to miss me at high speeds, thankful they were awake at the wheel during rush hour. i managed to get off the next exit and pull into a parking lot. shut off the vehicle. i'm 2 miles from home and after waiting for the traffic to drop a bit from people trying to get home i take the back roads at 20mph the rest of the way home. the cars engine would race when i stopped and slowly accelerate to 20 shaking along the way. services stated the computer needed to be replaced on monday morning. this does not qualify for lemon law due to being out of the vehicle for under 30 business days however, this is a significant safety issue that needs attention.