The car randomly completely turns off while stopped at red lights or in traffic (when auto start-stop is activated), with a message on that dashboard to "shift the vehicle into park and restart the engine". at this point, it is necessary to shift the car into park and restart the engine before being able to proceed.
Seal in between the intercooler for the turbo so that coolent mixes with the engine oil which causes the engine to fail prematurely and ford will not cover the repair. the car must be recalled because of the defect. www.badproductslaw.com is making a class action and people should contact them.
At approximately 61,800 miles the transmission completely failed and had to be either replaced or rebuilt. while driving, the car started seizing up and slowing down. the transmission failure light came on.
My 2017 ford escape is exhibiting the problem described below and apparently known to ford on or about february 2018. this is a dangerous situation that may occur when the car is stopped at a traffic signal or paused in an intersection waiting to make a left turn, or paused waiting to merge onto a highway. although ford was aware of this problem (via the bulletins shown) while the car was still under 36 month warranty, no mention was made of it. now that the car is exhibiting the dangerous behavior, ford will not honor the 36 bumper to bumper or 60 month power train warranty to correct. quoted cost to repair could vary from $150 to several hundred more according to ford service dept. this should be a recall item since it reflects a known manufacturing flaw. per nhtsa 10160883 and ford communication no. ssm 47972: "some 2017 escape vehicles built on or before 02-feb-2017 may exhibit a no restart concern after an auto stop/start event. upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. to correct this condition, reprogram the body control module (bcm) using the latest software level of the appropriate ford diagnostic scan tool. for claiming, use causal part 14a068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. if the bcm software is currently at the latest level available, refer to workshop manual (wsm), section 303-06a and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."
In the 3 years that we had the vehicle, the engine has had to be replaced twice due to coolant leaking into the combustion chamber because of a poorly designed head gasket. the most recent repair had an updated gasket, but only 3 months after it was replaced the transmission had a parts failure that caused a warning light. shortly after the warning light, the car stopped in the middle of a major intersection and required a tow to the dealership for further repair. my husband was in the vehicle with my son at the time and thankfully was able to shift the car in neutral and get to a side street before an accident occurred.
Tl* the contact owns a 2017 ford escape. on three separate occasions, while at a stop light/sign, the eco boost system malfunctioned and the engine erroneously shut off. during the failure, the message "put the vehicle in park and restart the vehicle with the ignition key" was displayed. the cause of the failure was not determined. skyline ford (2510 commercial st. se, salem, or) was notified of the failure. the manufacturer was not notified. the failure mileage was 26,000.
Tl* the contact owns a 2017 ford escape. while attempting to accelerate from a stop, the vehicle sometimes failed to accelerate. also, when attempting to shift into third gear at approximately 50 mph, the vehicle failed to accelerate. the vehicle also made a jerking sensation suddenly and accelerated without warning. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not made aware of the failures. the approximate failure mileage was 54,536. the vin was invalid.
The auto stop/start feature completely shuts the engine off when waiting at signal lights or other situations when stopping while the vehicle is in drive. there are alert chimes and a message to shift into park and restart vehicle appears on instrument panel. the problem started approx. october 9, 2019 and the vehicle was taken to the dealership october 17, 2019. was told it was a faulty crank shaft sensor. the sensor was replaced along with a wiring harness. november 25th the car started having the same issues with shutting off when at signal lights. called for an appointment the next day and was scheduled to bring the car in december 3, 2019. at this point, the dealership has had the car for 2 days and are saying they can't find an issue. other people are experiencing the same issue and ford is aware of the problem, but not fixing it. documentation is attached showing repairs and an online post showing that ford is aware of the problem and instructing mechanics not to attempt to fix until engineers find a solution. that was 10 months ago.
My 2017 ford escape is creating an extremely dangerous safety issue/situation with the auto stop/start function. when stopped in traffic-at a stoplight, at a stop sign, in the road waiting to turn left-the engine turns off and a message is displayed to "shift the vehicle into park and restart the engine". i have almost had other cars hit the back of my escape because of this. it's very scary when this happens and takes time to shift to park and restart the engine with an impatient diver behind me. i have read numerous other complaints on this same issue on your website. some of the nhtsa id #'s 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and 11288766. there are other complaints as well. please, before someone is injured or killed issue a recall for this problem. i don't have the exact date this first occurred, but it has happened multiple times since october 2019. also per nhtsa 10160883 and ford communication no. ssm 47492 from february 2018 this is an issue that has been a known issue for at least 2 years now. "some 2017 escape vehicles built on or before 02-feb-2017 may exhibit a no restart concern after an auto stop/start event. upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. to correct this condition, reprogram the body control module (bcm) using the latest software level of the appropriate ford diagnostic scan tool. for claiming, use causal part 14a068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. if the bcm software is currently at the latest level available, refer to workshop manual (wsm), section 303-06a and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."
A vehicle that just turned three years old is having extreme powertrain transmission failure and electrical sensor issues! i am having to replace the transmission in a car that has only 90,000 miles and is costing me over $4000 out of pocket! electrical error are happening from light malfunctions to bulb errors, cross sensors, and more
My car had a misfire shortly after i bought it, they replaced some parts in 2017, then my air conditioner quit running cold, the dealership replaced a couple parts in 2018, now in 2019, the engine misfires again leading to an entire engine replacement.
Very similar to nhtsa id 11083629. pulling into traffic the transmission started to slip. managed to get off the road without incident. the system message "transmission fault service now" came up and the car would not accelerate beyond 20 mph. i was traveling so it was towed to nearest dealership. they cleared the fault and sid there was nothing wrong. took it to dealership where i bought it, they had it two weeks and said they couldn't find/replicate the issue and gave it back. i drove it two days and it occured again. drove it to the dealer this way. they said it was a bad ecm, replaced it and they replcated the issue on their test drive after the "repair". said they need to call ford for tech assistance. they have had my car for ~month and a half. this is a safety issue, the transmission randomly failing as you're pulling into traffic is a huge danger.
The next day after purchase september 2018, i noticed a slight slippage to the transmission and took the car back because the warning lights were on and the car would proceed to move at a low speed. i was told the vehicles fluids needed to be changed. the next day the issue persisted, i returned to the dealership again and was told the brakes needed to be replaced. on both occasions the monster dealership handled this. the issue with feeling the transmission jerk continued. may 2019 the transmission failure appeared (codes listed below) it was serviced by a&b transmission. withing 48 hours the issue returned. it appears as though the transmission overheats after driving short distances. after several attempts from may-july the issue could not be fixed and continues as of today. the delay in reporting is that i had no idea this was here, please advise i would like to resolve this. code p0741-00 torque converter clutch solenoid circuit performance/ stuck off - current dtc - warning lamp on. code p1744-00 torque converter clutch solenoid circuit performance/ stuck off - current dtc - warning lamp on. p1450-00 unable to bleed up fuel tank vaccum - -pending dtc - warninglamp on.
While driving on a city street my car begin to loose pressure and the immediately after the service engine now light came on and my car begin to shake very bad. so i pulled over turned the car off and started it again. the car drove okay and i was able to make it to the repair show but, every time i stopped at the light the vehicle would shake and the light eventually came back on. my car has been in the shop since then and they cannot seem to find out the issue. at first the dealer repair shop said it was my wheel bearing & motor mount, they replaced those and my car still continue to shake when stopping. the shop is currently looking into my transmission as of 3/29/2019.
Car stalls at intersections. this started happening in january and has happened 5-10 times since. message comes up to put car in park to restart. this is extremely dangerous as i do not know if the car will restart and possible rear end accidents.
Auto start stop sporadically ceases to work. it will not restart and vehicle directs me to put the automatic shift lever into park and restart the car. this is a safety issue as i might be rear-ended by the vehicle behind me who expects me to leave a stop sign red light, et al. quickly. my wife puts the temporarily disables the feature every time she drives the vehicle. i forget when i drive it and then i stop at a stop sign or red light and (see above). this started happening in the 3rd year of our lease (september 2018)
Within one year of owning vehicle, the engine light came on. the dealership found out the coolant was leaking into the head gasket. i was told this is a known issue. i have noticed recalls on escape vehicles in the past regarding the same situation however nothing has been sent out regarding the 2017 models. this is a problem still occurring apparently and a recall should be started. the vehicle was driving when the light came on while on the highway. i took it straight to the dealership as it is such a new vehicle. it is currently in the service department.
On october 3, 2018 at approximately 5:15 p.m. my wife was getting into our 2017 ford escape. she had the driver door open, but the key was not in the ignition and the vehicle was not running, as she was getting in she felt a jolt, the vehicle started rolling backward, the driver's door sideswiped our other car and knocked her to the ground. the car rolled across the street and struck the car port beam at the adjacent home. she yelled for help and when i got there she was trying to stop the rolling car. the car was in park, i started the car and moved it off the street.
Tl* the contact owns a 2017 ford escape. while driving, the vehicle began to jerk from front to back. while at a stop light, the vehicle stalled and the check engine warning indicator illuminated. the vehicle was towed to tuttle-click ford lincoln (43 auto center dr, irvine, ca 92618, (949) 472-5200), but the cause of the failures could not be diagnosed. the vehicle was not repaired. in addition, while driving, the vehicle failed to accelerate, the check engine warning indicator illuminated, and a chime sound was heard. the vehicle was towed to sunrise ford of north hollywood (5500 lankershim blvd, los angeles, ca 91601, (877) 510-8967), but the cause of the failures could not be determined. the vehicle was not repaired. the manufacturer was notified of the failures and opened case number: cas16062115. the approximate failure mileage was 15,852.
Tl* the contact owns a 2017 ford escape. after the contact parked and exited the vehicle, it began moving forward without warning. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v471000 (power train). the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was notified and advised the contact to have a dealer diagnose the vehicle. the failure mileage was approximately 13,000.
Out of nowhere, the transmission started seeming to slip in my 2017 ford escape while we were driving down a city street. a minute later, the system message "transmission fault service now" came up and the car would not accelerate beyond 35 mph. it has since been at the dealership waiting to be repaired. we were out of state visiting family as well, so this has been a huge inconvenience for everyone involved as my husband has had to miss two weeks of classes to take care of the vehicle and i have had to miss several days of work due to this situation. it broke down march 18th and it is now april 6th and they still have not received the part to fix the vehicle.
A month ago i had a check engine light that came on. it ran really rough and felt like i was going over rocks the way the suv was running. on my phone i had an app that said there was a misfire. they fixed it saying they replaced some wires. a week ago the check engine came on again. i felt a bit of a jolt coming from the engine as i was driving home from work. i didnt find time til 2 weeks later because of my schedule.so i took it to a ford dealership to get it fixed. on my way there, the coolant level went high and i had another misfire again. i finally made it to the ford dealership. they seen the coolant leak and notice the misfire. this ford escape is only 11 months old and i already had 2 misfire situations and a coolant leak. i only go to work and only did one trip to joshua tree national park. it has 23,000 miles only because i had to travel 30 miles to work one way. i feel like this is a lemon seeing how this is the second time for the same problem.
Transmission failed and was rebuilt by route 23 automall. once getting it back the transmission intermittently slips out of gear often times after stopping at an intersection or traffic light or during city driving. no error codes when bring it back to dealer. car is unsafe as i almost got hit while crossing an intersection because the transmission slipped out of gear. escalated to the dealership and ford and they refuse to fix it because it is intermittent and no codes shown on the computer.
I bought this 2017 ford escape se ecoboost 4wd in february, and since then every time i change gears from park to reverse, i hear a rough 'thud' noise from the rear. i only happens when i go in reverse and it never happens while the escape is in drive while in motion. it happens often hearing a hard knock when going in reverse. since this is a 4wd escape, im thinking its coming from the rear differential when the rear wheels are 'kicked' into gear using the rear wheels power to pull it in reverse. it does have 'intelligent 4wd' where when the escape is driving on normal roads, the front wheels are only active, but then all four wheels are activated when going on rougher roads. i have done research about this and other owners from 2017 with 4wd have been having this problem to an uncertain end not knowing if this is going to damage the escape in a few years or in a year...basically the ford escape i have makes a hard rough thud noise when going into reverse thinking its a defect. i have contacted ford through their facebook page and they said they did not find any recalls on it, but it is still is a real problem for me and other ford escape 4wd owners. please figure this out. thank you.
Suv regularly overheats when accelerating up hill in warm weather. the suv was purchased with the largest engine because we live in the mountains in warm california. when car overheats power is lost and we lose the ability to accelerate in an emergency safety condition. the car also runs rough and jerks once it cools down and power regains. the manufacturer has been contacted and even though they have been able to pull codes verifying the problem have not fixed it (or even attempted to fix it each time it is brought in. the car has a 3500 pound trailer rating. if a trailer was attached we would be on the side of the road in dangerous weather. very unhappy with my $36,000 car with less than 17,000 miles on it.
Tl* the contact owns a 2017 ford escape. while the vehicle was at a complete stop, a warning bell chimed and a "shift to "p" restart engine manually" message displayed intermittently. the contact was able to shift the vehicle into the park position and restart the engine manually. the vehicle was taken to the local dealer (battlefield ford, 8820 centerville rd, manassas, va, 20110), but they were unable to duplicate the failure. the manufacturer was made aware of the failure and provided case number: [xxx]. the manufacturer stated that they were aware of the failure and advised that once the vehicle was started, to turn the auto switch off. the manufacturer also advised the contact that she could get a second opinion because no further assistance would be offered. the failure mileage was approximately 10,000. updated 09/27/17*lj information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Model has transmission that has no provision to override automatic transmission allowing engagement of lower gears to utilizing engine braking. this ability is essential for safe mountain driving where downhill grades, including sharp curves, go on for miles. full dependence on wheel brakes, which will overheat, is a safety issue. co-efficient of friction decreases with increasing brake pad temperatures. having driven this make/model as a rental for ~2,500 miles in the mountainous states of az, ut, and co i speak from first hand experience. as a retired engineer from the u.s. dept. of energy i ask please look into this as a design safety issue.
Have new 2017 ford escape 1.5 ecoboost se 4wd. only 800 miles on the car. when turning tight turns, hearing a loud grinding sound from rear of vehicle that is not present when test driving other new 2017 escapes on the lot with 4wd. only does it from a stop and barely moving, then sound goes away. called ford detroit, they said it was normal. went to 3 different dealerships, said the same thing. have a friend who got the same car but different color. has 1000 miles on his and it does not make this noise. sounds like axle binding and wheel hop but not feeling good about this since the noise is not being duplicated in other cars like mine. sound goes away after vehicle speeds up and starts to travel in a straight line. *tr
At 100 miles car went into limp mode no warning lost accelerator prdal no response sewrvice engine immediately turn car off on side of the road restarted did it again at about 3800 miles and then at about 11500 miles. dealer doesnt know whats wrong with it. had to turn car off and on find neutral and restart while driving at highway speeds. dealer replaced several electrical components that were bad but cannot reproduce issue. this vehicle is going to kill someone. you lose fly by wire throttle. last time i had my 14 year old son in the car. i am done with it. ford says drive it as is and keep payting for it. i surrendered the irrepairable vehicle back to bozeman ford. i am affraid this car will end up in some young moms hands and there will be fatalities.
Vehicle went into limp mode with no throttle response the first day i owned it. it left me on interstate i 90 having to shut the car off and try to restart it. the dealer could not fix the problem it happened 4 times in 12k miles i returned the vehicle to the dealer as they could not find the problem after replacing several defective electronic parts. this vehicle was going to get someone killed it was not going to be me and my 14 year od son. i understand that they have auctioned this vehicle off after dismissing the safety concerns. this is the second report i have filed on this website.