Problems with 2016 Ford Escape VISIBILITY

Tl* the contact owns a 2016 ford escape. while driving approximately 70 mph, the sun roof exploded with a loud noise. glass entered the vehicle and there was a large hole due to the failure. there were no injuries. the glass was removed from the sun roof area by a glass repair facility who ordered the replacement glass. the dealer was not contacted. the contact was waiting for the sun roof replacement part. the manufacturer was notified of the failure. the vin and failure mileage were not available.

Tl* the contact owns a 2016 ford escape. while driving 45 mph or more, there was an abnormal whistling noise emerging from the front windshield. additionally, there was a 3/8 gap between the windshield and plastic trim. there were no warning indicators illuminated. the vehicle was taken to a local dealer (crossroads ford of indian trail, 88 dale jarrett blvd, indian trail, nc 28079) where it was diagnosed that the vehicle was performing as designed. the vehicle was not repaired. the manufacturer was notified and opened case number: paf-14252656-r9y2c0. the contact was referred to nhtsa. the failure mileage was approximately 12,000.

Tl* the contact owns a 2016 ford escape. while driving approximately 65 mph the sun roof exploded upwards and made a very loud noise without warning. the glass shattered and the pieces fell inside the vehicle. the vehicle was taken to an independent mechanic who did not do anything, but stated that the failure was unusual. the dealer speculated that something may have hit the roof to cause the explosion; however, the contact disagreed. the manufacturer gave the contact a case number and promised to call the contact back. the vehicle remained at the dealer's, but was not repaired. the failure mileage was 21,592. updated 05/10/17*lj *cn

2016 ford escape. consumer writes in regards to several mechanical and electrical issues that needs to be addressed to the manufacturer. *smd the consumer stated the dealer did not provide the vehicle that was agreed upon. but, provided another vehicle that was not conducive to the consumer's medical or personal requests. updated 10/2/2017*js