Problems with 2015 Ford Escape STRUCTURE

Black paint fade-ing to white above front windshield.

Profusely leaking water into cabin soaking rear headliner above rear driver and passenger windows. coming from roof racks or sunroof, no damage to vehicle. concerned leaking water will cause electrical problems to vehicle. numerous complaints and a tsb on issue. *tr

During my last oil change, 12/23/2019, i was told the technician told he could not re-attach my "splash shield" due excessive rust where the shield fasteners are supposed to hold the shield in place. approximately 10 screws cannot be re-installed due to rust. this shield if re-attached could have fallen off during operation causing unknown multiple issues including causing a crash. my problem occurred during an oil change, so i was stationary in the oil change shop.

Rear driver side door becomes stuck. on at least 3 different occasions, the clips attaching the plastic panel to the inside of the door break, causing the plastic to stick against the door frame and resulting in the door not opening. this is a serious safety issue! each time, the car has been stationary when i have noticed the problem. all of a sudden, the door will become difficult to open ("sticky") or does not open at all. i have taken the car to be fixed at 2 different ford dealerships, both of which will only replace the clips and add extra screws to hold the plastic on the door. with only replacement of clips, the door worked for approximately 6 months. with the additional screws, the door worked for approximately 2 years. however, now that the car is no longer under warranty, i was charged $140.77 to replace a few plastic clips. neither dealer has offered a solution to the problem, only this "band-aid." additionally, after having so much repeated difficulty opening this door, the plastic has now cracked significantly and the dealership did not fix or replace it. but they continue to tell me that the door is "fixed" because it can open at the moment. i have 2 carseats in the back of this vehicle and want a fix to this problem. i cannot risk a door not opening when there are children in the back seat!

While driving down the highway at approximately 60 mph i heard a noise that sounded like the tracks flew off the roof of my car. water began leaking in through the roof, so i thought the sunroof may not be closed all the way. i opened the fabric cover underneath the sunroof to see where and if it was leaking and when i did shattered glass began falling in on me. i immediately tried to close the fabric portion again, but i couldn't get it closed. it kept crumbling until the majority of the sunroof was completely gone. i nearly swerved into the other lane almost hitting another vehicle while trying to manage the situation. i wasn't passing under any overpasses and i wasn't following anyone too closely.

My left back passenger door panel keeps pulling off the door and prevents the door from opening. i literally have to either pull the door so hard from the outside to get it open or climb in the back from the right back passenger door to pull the panel up slowly as someone is slowly opening the door from the outside. i have taken the vehicle up to the lou fusz ford dealership in chesterfield, mo., where i purchased the vehicle twice already and this will be the third time! the first time i was told they needed to replace the panels clips. the second time i was told the needed to replace the whole panel. now, i am not sure why the panel keeps pulling off and prevents the door from opening. i feel it is a hazard to my children. what could happen if we were in a crash and they could not get out of their door?

The liftgate latch failed causing the liftgate to not properly close and be secured. we had to drive with the gate open as it would not latch. the vehicle has a recall for the door latches which are similar. the lift gate latch should have been included in the recall however according to olathe ford 913-325-4360, this is not covered under the recall and is a cost to me of over $350.00 refer to recall notice nhtsa campaign number: 16v643000 which does not specify just the 4 doors, just "doors" however the rear lift door per the dealer is not included

The vehicle was sitting parked under a carport for almost 24 hrs. when it inexplicably caught fire. the ensuing fire burned the carport and spread to the structure causing extensive property damage to the exterior and interior of the residence. a passerby made the elderly occupants of home aware of the fire and they were able to get out. the area of fire origin was identified as being on the passenger side of the engine compartment. there appears to be some other evidence and/or instances of fires in these vehicles occurring the same way.

Tl* the contact owns a 2015 ford escape. the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts do to the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called long mcarthur ford (3450 s 9th st, salina, ks 67401 (785) 823-2237) and was informed that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Recall 16s30 side door latch may break. ford sent out recall may 2017. i have been waiting since then to get this recall completed. i have been on a waiting list since then at a ford dealer. the dealer states that they can only get 1 or 2 parts a month and i am on a waiting list. i called ford on this issue and was told in broken english that ford has the parts. i mention that there is a waiting list for the part. again was told ford has the parts. i asked another ford dealer about the part shortage and they confirmed it also. so my complaint is why is ford taking so long to get the parts out?

1 mes que compr y me di cuenta que ya no cierra lo e trado en movimiento no a pasado ningn accidente.solo que entre ms ms se abre

Tl* the contact owns a 2015 ford escape. the contact stated that the liftgate on the vehicle kept coming down and would not stay suspended. the dealer (jim navarre ford, 2051 w monroe rd, alma, mi 48801) was unable to duplicate the failure. the manufacturer was not notified. the vehicle was taken to the dealer a total of three times, but no failures could be found. the failure mileage was 17,000.

Door handles and locks recall. they sent us a recall notice about 6 weeks ago. we called to make an appointment and they said it would take about 2 weeks to get the part and they would put us on their wait list and call us. they have not called us and we have called several times and they keep putting us off with the excuse that there were so many calls it was taking longer then they expected. they had told us that they put us at the top of the list because we were among the first to call. we wonder if there is that long of a list or are they blowing us off. meanwhile there is a within industry note for a problem with that model car with the front driver and passenger seats not being seated correctly in the body of the car (no recall notice yet) as well as the problem with the door handles. we got the recall notice the beginning of may and this is the beginning of august and the problem has still not been resolved.

Got a letter about the recall back in october. had scheduled a oil change for november 16th at parkway ford in ogdensburg, ny. i told them about the recall when i handed them my keys. after the oil change was done they told me that the parts will not be available until sometime after january. they said if i had any problems to come back and they will "try" to fix it. once the recall has been sent out to the public then the dealers should have enough parts sent to them so the dealers can fix the repairs??

Ford issued a recall (16s30) for the door latch springs which are apparently faulty and can cause the door to open at any time. we called ford and the parts won't be available until the 2nd quarter of 2017. i have a newborn plus do a lot of driving for work, i cannot drive this car for the next 6 months and hope that the door(s) do not fly open.

Rear door latch broke door will not latch shut flew open

Tl* the contact owns a 2015 ford escape. the contact stated that the handle for the hatchback fractured without warning. the vehicle was not diagnosed or repaired. on another occasion, the vehicle failed to shut off without warning. the failure recurred intermittently. the vehicle was taken to the dealer where it was diagnosed that the ignition module needed to be replaced. the vehicle was not repaired. the contact also received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 42,000. vin tool confirms parts not available.

Tl* the contact owns a 2015 ford escape. the contact stated that while attempting to close the trunk, the lift gate handle was loosen from the lock hitch. the vehicle was taken to a dealer where it was diagnosed that the lift gate needed two longer screws. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 19,000.

On two separate occasions, the automatic tailgate has closed on me while loading groceries into my trunk. both times i extended a hand to try and stop it but both times it continued to close and hit me in the head. the second time was on april 7, 2016. it hit me hard enough to give me a concussion and trigger a migraine that lasted 4 days. i had to be prescribed medication and missed work. the gate should not close automatically like this. there needs to be better sensors to prevent injury. i have found posts online from other people who have had similar experiences. i took the car to my ford dealer who opened and closed the liftgate several times and told me it was fine. i bet the grocery store has video footage of one or both incidents.

Index finger of adult female slammed in driver's side rear door resulted in laceration requiring three stitches, crushing that turned tip of finger gray and eventually what appeared to be the entire layer of epidermis (outer skin) containing finger prints and nerve endings died and peeled away and took nearly a year to regain fine tactile sensation to finger tip (amazingly finger prints will regrow given time). i feel this needs to be redesigned as i saw online another complaint of a 2013 model resulted in amputation, and because often it is children with smaller fingers who use the back doors.

Rear wheel well rusted out / shock area

I have been to ford 3 times trying to get help with an absurd amount of road noise coming from my 2015 escape. this has become a recent issue to the point where the back seat passenger cannot make out what the driver or front seat passenger are saying. after my 3 visits, ford has dismissed this problem with little interest. when driving you can feel air from the road as you are in the vehicle. this is a safety hazard as i am worried if debris were to hit my car or if i were to get in an accident there could be serious damage to myself or my passengers. i have also had issues with my trunks lift gate. it fails to latch requiring me to either drive with it unlatched or fiddle with it until it closes. i have also struggled with the doors latching closed which have resulted in my passengers opening and closing the doors several times until the sensor says they are closed. for a 2015 this should not be happening and i am ashamed in myself for leasing a car from such a careless company who lacks concern for its consumers.

When vehicle is placed in motion, the rear doors lock. once locked, the persons in the rear seats cannot exit the vehicle on their own. this has nothing to do with the child locks. the rear passengers can only exit if the doors are unlocked from the front seat area or if a person with the key fob places a hand on the outside front handles. this is a significant safety issue. for example , if the front passengers are incapacitated and the vehicle is on fire or sinking in water, the rear passengers are trapped with no way to escape. this is a design flaw that ford motor company must address before people are seriously injured or killed.

Tl* the contact owns a 2015 ford escape (na). the contact stated that while inspecting the vehicle, it was discovered that the rear wheel wells were rusted. the vehicle was taken to a dealer where the technician informed the contact that the failure was a known issue. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 1,800. updated 03/04/15*lj updated 10/15/2015*js