Brakes not engaging when the vehicle was going at a very low rate of speed (under 15mph). could only stop with pedal to the floor and utilizing the emergency brake. took it to the shop and it's the vacuum pump, no big deal except the part is on a 2 month back order because it seems everyone's has gone bad but no recall. my mechanic is baffled!!
At around 40k miles i started to notice pulsating when i apply the brakes. more pulsating the harder brakes are applied. at slower speed, near stopping i can hear clicking souind as well in the brakes. at 45k miles the rear brakes and "warped" rotors were replaced by the dealer. the front brakes have sufficient thickness so they did not require replacement. but the front brakes continue the problem of pulsating / vibration upon applying the brakes. this is not normal and should not be happening after only 40k miles. dealer says it is not dangerous and warped rotors should be replaced when brake pads are replaced. i should not have to put up with vibration, noise and inconvenience of this problem. i do mormal street and highway driving.
Brake vacuum pump locked up while driving causing loss of brakes. i was going 70 on interstate at the time had to use both feet to get the car to slow down. lucky there was no traffic on the exit because i was unable to stop running the stop light.
Breaking makes knocking sound
Takata recall......i stopped by 7-11 atm to get some money and other items...upon returning to my vehicle i noticed it would not start. the dashboard said it was in reverse even though it was in park mode. i spend approximately 3.5 hours on the phone with the ford motor company trying to get some real help. after no success, i went thru three different customer service reps who were not knowledgeable on how to handle a vehicle that was disabled, stuck in reverse and would not start. i ended up calling aaa and had it towed to my own mechanic because i called three ford dealership stated that it would be at least 2-3 weeks before someone could check out my vehicle. in addition, they were not cooperative in helping me get a rental car either and stated they would not cover the cost of renting a car. my own mechanic who has serviced all my vehicles and there has never been an issue... advised me that the brake cable or something to that effect was broken. i just don't understand how that is possible since i just purchased the vehicle 10/2016. this is the second time in 9 months i've had issues with ford and their faulty products. april 2017 ford motors settled with me over my 2013 ford focus which was in an out of the shop since march 2015. i've had to go thru numerous agencies to get any real help. i've spoken with my mechanic today and was given an approx estimate of $700 to repair and my car won't be available until next week. in addition, it's costing $170 to rent a car to get back and forth to school and work until monday. i am looking for ford to reimburse me for my expenses and cost to repair my vehicle. or the other alternative is to buy back the vehicle. i will never purchase another vehicle from ford again.
Tl* the contact owns a 2014 ford escape. while driving approximately 45 mph, the contact's vehicle was involved in a front end collision with another vehicle because the brake pedal failed to function. the failure occurred without warning. a police report was not filed. the vehicle was towed to an unknown dealer, but the cause of the failure could not be diagnosed. the vehicle was not repaired. the vehicle status had not yet been determined. the manufacturer was notified of the failure. the driver sustained minor bruises and scrapes, which did not require medical attention. the failure mileage was approximately 27,000. updated 06/23/17 *** customer request immediate deletion of complaint. *lj *cn
My ford had 3200 miles on the car and both back brake rotors had to be machined. i wanted new rotor and brakes on the car but hoffman ford refused to put new rotors and brakes on the vehicle. i think the rotors are soft material and not harded enough from the factory. remember it only had 3200 miles and this should be on a recall list for possible safety violation and extra costs to the customer. soft rotors from the ford motor and hoffman ford in harrisburg pa could be a national safety problem and expensive repairs for vehicle owners. i will go to the new paper if not corrected. i want new rotors and pads on my car whilr its under bumper to bumper warranty 3 years or 36000 miles.
My ford has only 3200 miles purchased 01/28/2015. the dealer set the back brake rotors needed to machined down. i did not agree and demanded new rotors be installed due to my bumper to bumper warranty 3 years or 36,000 miles. the ford dealer refused said this is not ford's policy. dealer said maybe i do not drive it enough. i said than why aren't the front rotors the same way. this ford dealer was hoffman ford in harrisburg pa. i went to another dealer and had a discussion about my brake rotor problem. that dealer stated that many of the parts are manufactured overseas and sometimes the rotors are not hardened enough. to satisfy the customer they would have put new rotors on the vehicle. my concerned is a possible recall should be made on these vehicles due to a possible safety issue i am demanding my ford escape have new rotors on the rear of the vehicle due to low mileage of only 3,200 miles when the car was taken into the dealership because i told them the rotors are most likely too soft and that is causing the problem. again, they refused and machined the rotors down now i have the same problem with the rotors. i also asked them to replace the brake pads but they refused. any vehicle repair shop knows if you machine the rotors you also need to replace the brake pads. i consider this a major safety violation and i also want to file a complaint against hoffman ford dealership for failure to follow fords warranty work. i believe customers all over the country are having the same issue but ford is covering up the soft rotor problem due to cost of replacement, you can contact me at *** *******. the problem was hear by a passenger in the back seat as i was driving from pittsburgh pa to harrisburg pa, the vehicle was in motion. *tr
After only 22,000 miles, i had to pay for new pads and rotors on the rear brakes. the dealer repaired the brakes but refused to cover the cost under a warranty claim. the service ticket blamed the failure on a "found left rear inside pad metal to metal, found slide rusted up"!
Tl* the contact owns a 2014 ford escape. the contact stated that while driving approximately 20 mph going down a hill with the brakes engaged, the brake pedal went to the floor and failed to respond without warning. the vehicle crashed into a granite wall and rolled over landing in an upright position. the contact mentioned that only the side airbags deployed. no police report was filed. the contact was sore but did not seek medical attention. the vehicle had not been removed from the property. the manufacturer was not made aware of the failure. the approximate failure mileage was 7,000.
The vehicle brakes had been making a grinding noise, specifically while backing up. after a trip to the dealer they stated there were no issues. a few month later (at night) the vehicles brakes became grabby, grinding, and squealing, causing the abs system to activate thinking the vehicle tires were locked up and sliding. the vehicle then slid off the road. i inspected the brakes the following morning and found that rotors were heavily damaged with gouges and grooves. they looked as though they had 60k miles on them in-lieu-of the actual 11,454, and as though the pads were worn and had damaged the rotors. the pads actually showed little to no wear however the rotors had severe premature damage. the dealer reluctantly changed the rotors and pads. this seems to me to be either an engineering issue or bad parts, resulting in premature parts failure. this issue can lead to brake failure and a catastrophic accident. *tr
A warning message came on saying that the brake fluid was low, and that i needed to take the car to a dealer. i drove home, a short distance, and decided to check the fluid myself. when i opened the hood i found the brake fluid reservoir sitting on top of the engine tipped down so that fluid was not available to the brake lines. there was some fluid left but most had been lost. the warning came on within a few 100 yards of my home, if i had been on a trip or at highway speeds this could have been very bad. the car will go to a dealership tomorrow. *js
Tl* the contact owns a 2014 ford escape. the contact stated while driving 45 mph the vehicle would make a grinding noise whenever the brakes were engaged. the contact stated that when the engine warm the noise would stop. the vehicle was taken to the dealer where the technician stated that the vehicle was functioning as designed. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 200. the current mileage was 6,352.
Car is for my wife's usage mainly. i drove the car a few days later and noticed that the brake pedal is: too high, (too close to driver's reach (foot), to small ant too close to the accelerator pedal. when you shift your right foot from acceleration to braking, i touch the side of the brake rubber pad many times and need to make sure i am fully on the brake pad. the previous car was a 2012 ford escape. no problems like this. we had many other vehicles and never had this situation. i am 5' 10" 175 lbs., and never drive close to the steering wheel. i have called ford m. c. and no help or concern. the selling dealer says that they can not do anything....i am firmly convinced that the car designers can make a quick change to correct this problem. how many accidents could be prevented ? other persons agree with this problem.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Picked up 2014 ford escape 1.6 ecoboost- october 2013- engine rpm' s rev to 3-4 for no reason - sporadically- when remote started, and when electric starting car. brakes loud whistling noises- comes and goes- auto lift gate opens half way sometimes, closes on you when your loading things sometimes, rear door behind driver -child locks on- cant turn off- passenger cant get out of that side of car- no heat! temp gauge jumps from c to h then back to c. no heat in car even after remote starting vehicle 2-3 times and letting it run- car is ice cold inside. defrost don't work unless on max defrost and on hi - blower doesn't seem to blow anything - when put on defrost and feet it blows out vents instead. due to no heat inside vehicle. freeze every day driving to work.. by the time i get to work it finally heats up- approx. 20 min drive. pulled in driveway from work- 20 min drive and car was overheating- buffalo ny - taking car in today with list of issues. *tr