My vehicle was stationary. i was rear ended by a mid size car going at least 55mph. the vehicle did not break before colliding with my vehicle. my air bags did not deploy. both my drivers seat and my passengers seas broke. the plastic surrounding the base of my seat was dislodged and cracked. the metal structure of the seats also broke. both my drivers seat and front passengers seat were completely laid back and did not raise after the collision. the seats before the collision were in the upright position. due to the air bags not deploying my head contacted the steering wheel.
Tl* the contact owns a 2013 ford escape. the contact stated while the vehicle was parked the air bag above the front passenger's side window deployed inadvertently. the vehicle was towed to newins bay shore ford located at (219 w main st, bay shore, ny 11706 631-665-1300) but was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 92,000.
Tl* the contact owns a 2013 ford escape. while operating the vehicle, the air bag warning indicator remained illuminated after buckling the driver's seat belt. additionally the driver's side seat belt alarm was inoperable and did not chime when the seat belt was not fastened. the vehicle was taken to an independent mechanic who diagnosed that the seat belt sensor was faulty. the local dealer and manufacturer were not notified of the failures. the failure mileage was 60,000. *bf *js
Car randomly shuts off has shut off 3 times since getting it back from dealer... car was parked for 4 hours after starting the car and waiting for the rpm to drop when i put it in drive and accelerated the engine shut off power was still on . the second time the engine shut off car was idling for 10 mins after a 25 min srive from work whwn i drove off made a turn a block away engine shut off had hit hazards throw gear into neutral roling to a safe distance from corner yo stop. the last time this happen car was not idle after driving several blocks after a rolling stop sign my csr shut offf in the middle dfle off intersection. car has said to be fixed by dealership but its not aur bag light stays went off after taking it in but is now lit afain
Just because the vin on this specific 2013 escape doesn't match all the recalls doesn't mean it doesn't have the same issues. i've already had to have the water pump replaced and the transmission rebuilt. there's electrical issues, hvac issues, door issues, delayed acceleration issues, the list goes on and on and on with this vehicle. i reached out to ford and they offered no help. your system only allows me to check three problems.
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign numbers: 14v597000 (air bags) and 16v643000 (latches/locks/linkages). the parts for the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure. the manufacturer was not made aware of the recall issues. vin tool confirms parts not available and parts distribution disconnect.
2013 ford escape. consumer writes in regards to driver side door latch problems is identical to passenger side door latch recall notice. consumer requests recall for driver side door latch. *smd
My fianc and i were pulling out of our driveway when the vehicle suddenly stalled and stopped completely. the vehicle was then hit by another vehicle the side airbag didn't deploy and my fianc is very lucky to be alive! it wasn't until we purchased this vehicle that we realized that this particular vehicle has had so many recalls. there also has been so many official stalling complaints that an investigation had beeen necessary! since the accident, the stalling issue has not improved but worsens and is now stalling everytime we put gas into the vehicle. it stalls and won't start again. he was driving on a major highway; upon exiting the highway the vehicle stalled and shut completely off at the highway exit ramp luckily he was able to pull the vehicle off on the shoulder or he would have been involved in yet another accident and potentially killed! ford really needs to address this problem! these vehicles have been well maintained and from what i have read most are having this same issue from the beginning of owning the vehicle. when my fianc was injured in the first stalling accident we weren't the owners of the vehicle, my aunt was allowing us to borrow her vehicle and she recently sold it to us; now that we own the vehicle we realize that the accident could have been prevented and should have! also i understand the side airbag not deploying is another recall issue that hasn't been addressed with our suv!
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign numbers: 14v597000 (air bags, seat belts) and 16v643000 (latches/ locks/linkages). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/06/2017*ct updated 01/17/17.*jb
Tl* the contact owns a 2013 ford escape. while driving approximately 55 mph, the vehicle stalled without warning. the contact coasted the vehicle to the side of the road, waited a few minutes, and was able to restart the vehicle. the vehicle was taken to the dealer where it was diagnosed that the fuel pump failed and needed to be replaced. the vehicle was not repaired and the failure recurred. the manufacturer was not made aware of the failure. in addition, the front passenger door failed to remain locked. the contact received notification of nhtsa campaign numbers: 14v237000 (air bags), 14v239000 (structure), 14v597000 (air bags, seat belts), and 16v643000 (latches/locks/linkages). the parts needed for the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 138,000. parts distribution disconnect and vin tool confirms parts not available.
Vehicle sold to me as part of military car sales program overseas. when attempting to fulfill recalls at overseas location, ford dealership said they are unable to acquire the parts necessary for completing the recalls in the uk.
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
I was in a car accident on july 26, 2015 and the side impact airbag did not deploy after i had received a recall notice many months prior to the accident> every time i took it to the dealership for maintenance, they said there was no "fix" yet at the time. my 2013 ford escape was totaled in the accident. i was driving at a rate of about 20/25 mph westbound on the 2600 block on elm street on sunday 07/26/15 at about 1:30 pm cst. i was on the left lane when a car in the left lane made an illegal left turn from his lane in an attempt to park and t-boned my car instead. all airbags deployed except for the side impact bag on the drivers see that was on the recall. my head struck the door frame and i suffered a concussion, multiple soft tissue injuries and a temporal mandibular disorder
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. ma 10/1 updated 10/08/15*jb
On january 28, 2015 , while driving the vehicle in the city of trujillo peru . the engine stopped, the witnesses of the engine , oil and also the battery sign lit up. so i decided to take the vehicle to the authorized ford ,, where ford mechanics determined that the engine had no oil, intercooler and ducts , spark burnt with oil residue workshop. then the workshop asks me to authorize disassemble the engine to repair , the vehicle had 12.583 km long, and is within the factory warranty then , ask the college of engineering of the city of trujillo to conduct an ocular inspection. to determine the cause of the fault and the determination of the severity occurred in the vehicle , of course with the consent of ford peru , ford which he refused to perform an expert .
Tl*the contact owns a 2013 ford escape. the contact stated that the vehicle was taken to a dealer for nhtsa campaign number: 14v597000 (air bags , seat belts) however, it was informed that the part was not available. the manufacturer was not notified of the issue. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure.
Letter from senator nelson on behalf of constituent re 2013 ford escape air bag recall. *smd the consumer is concerned about the amount of recalls he is receiving. he believes the vehicle is unsafe. *jb
Tl* the contact owns a 2013 ford escape. the contact received a notification for recall nhtsa campaign number: 14v597000 (air bags). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experience a failure. updated 01/09/15*lj updated 6/3/2015 *js
Tl* the contact owns a 2013 ford escape. the contact received a notification for recall nhtsa campaign number: 14v597000 (air bags, seat belts). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. ma 10/21/15 *cn
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seatbelts) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact had not experienced a failure.
2013 ford escape. consumer writes in regards to waiting for parts to complete vehicle repairs. *smd
Tl* the contact owns a 2013 ford escape. the contact stated that the air bag warning lamp flashed several times. the contact received notification of nhtsa campaign number: 14v597000 (air bags) and stated that the part was not available within a reasonable time frame. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact stated that the air bag warning lamp continued to flash intermittently. the approximate failure mileage was 5,000. updated 7/21/15*cn
Tl* the contact owns a 2013 ford escape. the contact stated that the air bag warning light illuminated. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts) however, the part was unavailable to perform the recall repair. the manufacturer was not notified of the failure. the approximate failure mileage was 21,000.
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. the contact stated that the manufactured exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl*the contact owns a 2013 ford escape. the contact stated that the recall notice for nhtsa campaign number 14v597000(air bag) was received in november 2014. after contacting the dealer and the manufacturer on multiple occasions the contact was informed that the parts needed to repair the vehicle would not be available until between july 2015 and december 2015. the contact did not experience a failure.
2013 ford escape. consumer writes in regards to parts not available to complete airbag recall notice. *smd recall # 14v597000. *jb
Tl* the contact owns a 2013 ford escape. the contact received a recall notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the parts needed to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the lack of parts for the repair. the contact had not experienced a failure. ...updated 09/22/15 *bf updated 12/28/15.*jb
Got a recall notice for 14s17 called crowell motor co south boston va service dept. advised they were waiting on parts from ford to do the work but that there was also another recall 14v-597 on the vehicle as well and that ford had not sent any of the parts to do the work. called again on 10-24-2014 was told the same crowell called me on 11-03-2014 and stated they would call me when the parts arrived. they seem to be doing all they can but can only fix the vehicle when ford sends the parts to the dealers. my problem why send out recall notices if the parts are not available as get people scared to drive the vehicle as we are that i paid 33000.00 for. *tr
Tl* the contact owns a 2013 ford escape. the contact stated that the engine hesitated and the front passenger air bag warning light illuminated intermittently. the contact received a notification for nhtsa campaign number: 14v495000 (engine) and stated that the recall exceeded a reasonable time for repair. the dealer advised that the part was not available. the manufacturer was made aware of the failure. the failure mileage was 31,410.
Tl* the contact owns a 2013 ford escape. the contact stated that the recall notice for nhtsa campaign number: 14v597000 (air bags, seat belts) was received in october of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. the manufacturer was notified.
Tl* the contact owns a 2013 ford escape. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
I buy ford escape 2013,se ecoboost 1,6 in february 2013.pay $ 29,00,brand new.after 10 months send me recall notice(13v583,14v-239,14v-237,14v164000) after recall value for my car drop down 50%.who refund my .after fix my car ,my car ,no now car,this is fixed car.who agree for sell with no good condition car. *tr
Back in aug. 2014 i got a recall - 14s17 oct. 2014 got a recall - 14s21 i have been calling our ford dealer each month and they still don't have the parts. so i continue to get a card from ford reminding me of the recall and to contact the ford dealer today. well then, why don't the ford dealers have the parts. *js
My 2013 ford escape se is having a continuous problem with the airbag light. the airbag warning light will illuminate in the instrument panel and stay on while i am driving. this happens intermittently and is difficult to predict. a vehicle health report state that there is a failure in the overall restraint system that must be fixed immediately. stoneham ford and ford corporate has indicated that they will not address the problem unless the light is actually on while it is in the dealership. i am currently considering legal options right now for breach of warranty. *tr
May 26, 2014 began a ford recall of "certain models" 2013 escape for restraint control module defect-it required replacement of the rcm (ford #14s04, nhtsa #14v237000). i did not receive a notification. apparently i don't own the "certain model". july 19, 2014 the "air bag system warning light" illuminated and stayed on. july 22 dealership says rcm needs replacement. is defect not only in the "certain models" claimed in may recall? luckily, altho past the 36,000 mile basic warranty and that it was not included in the may recall for this problem, it is covered by a "restraint warranty". phew...but, they can't find the part anywhere in the country. ford says maybe they can ship one by early to mid august. my car is unsafe and stays at the dealership until the part is received. luckily the dealership will provide me a loaner at no charge. bottom line: really ford?? seriously?? you recall a problem and involve only certain cars but it is apparently a problem in other...versions of the model? i wish i had read this information before i bought; i would not have bought the escape. i am petrified the engine stalling, fires etc.seen numerous times in the complaints on this site will at some point occur. once repaired i'm trading it. 2013 escape=10 recalls, 39 service bulletins, 210 complaints. 2013 nissan rogue= 0 recalls, 8 bulletins, 24 complaints. honda crv=1 recall, 9 bulletins, 76 complaints. you do the math. don't judge a book by its cover; the escape is very stylish but inside hides too many problems from nuisance to safety hazards. not worth it. too add to the cartoon, the lift gate handle broke-away from the body at 36,086 miles. hahaha, cost me $50 to fix (see service bulletin # tsb-14-0012). one day earlier it would have been a warranty repair. what a joke. thankfully at least i seem to have found a great dealership & service department. *tr
Car was driven in the morning and returned to the garage at about 1030am. approximately 4 hours later the car on fire, my dad's neighbor woke him from a nap, the fire department was called and they cut the battery line and put the fire out. the entire inside of the car is melted and totaled. the fire department investigator the day of the fire said it was "airbag bracket on the left side above the passenger door", and the roof above the airbag was a hotspot. ford is not being responsive, the dealer referred us to the toll free customer service line. they took the information gave him a claim number and asked him what he wanted! my dad's name address and phone number is below, i am his daughter and my email address is below. he is 81 years old and very upset and stressed about this. *tr
Tl* the contact owns a 2013 ford escape. while driving at an unknown speed, the air bag warning light illuminated. the vehicle was taken to a dealer. the contact was unsure about what part needed to be replaced. the vehicle was not repaired due to the parts not being available to repair the vehicle. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 14v597000 (air bags). the failure mileage was unknown.
Tl* the contact owns a 2013 ford escape. the contact stated that the air bag warning light illuminated indicating the airbag system was disabled. the vehicle was taken to the dealer who diagnosed that the air bag control module needed to be replaced. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 24,000.
On sat june 7, 2014 i noticed the drivers side airbag light was solid yellow and stayed on until i returned home that evening. on monday june 10th, i got up and went to the store and noticed it was off. since then it has came on and went back off at various stages of driving, from highway speeds to an idle at a traffic light. also, the passenger side air bag light does do not come on when my granddaughter is sitting in the front seat, she is 14 years old and weighs approx 90#. i have taken it to the ford dealer in cookeville tennessee and they kept it over night and advised me that they could not duplicate the issue and no repairs were performed. they have told me that since they could not duplicate the issue there was nothing they could do and the vehicle was "safe" to continue to drive as normal. on the way home from the dealership, the drivers side air bag light came back on and has since went off and on several times since then. i do have pictures that are time and date stamped of each subsequent incident and the speed and odometer reading at the time. *tr
The air bag controller on our 10-month-old 2013 ford escape, purchased new on july 4, 2013, has failed. the air bag indicator light came on constantly. this is the 3rd major problem we have experienced with this vehicle, including the 13s12 fire safety recall, which also affected it. so, out of the blue, the air bag stopped working on a nearly new vehicle. the ford dealer determined that the rcm module (restraint system control module) had failed and replaced it. since there have been several problems with this vehicle from the beginning, i asked if there was a recall related to the air bag controller module failure. i was told "no, it is likely a 1-in-1000 type of failure [sic]". i suspect otherwise. unfortunately, with the 2013 ford escape, the air bag light can either fail to light, flash or come on constantly. ours did not flash, and is amber, so we drove it for a week before we noticed the light was on. however, a premature failure of the rcm module at 10 months of age and 8600 miles is indicative to me of another potential recall issue. i am asking that nhtsa investigate further to determine if there is a significant number of air bag rcm module failures on the 2013 ford escape. this is, in my opinion, a major life safety hazard. i am very grateful to the nhtsa staff for the excellent work they do to protect consumers from safety issues with automobiles, such as the 13s12 ford escape recall, the repairs for which were just completed on our car. thanks for all you do to keep consumers safe! *tr
When i brake to slow down the car for a red-light stop the engine shut down before the car was completely stopped. this happened 3 times in the 4/20 week. ford service couldn't find what's wrong because they couldn't "reproduce" the problem. another safety issue is the passenger airbag. the airbag-off warning sign always lit up randomly when my son sits in that seat. my son is slightly over 100 lbs. ford people said he has to sit straight up, which i think is ridiculous and outrageous. *tr
Ongoing list of recalls some of which do not even work its a dangerous distracting vehicle to drive endless trips to the dealers.this is not a safe and reliable car
Tl* the contact owns a 2013 ford escape. the contact stated that while sitting idle at a red light, another vehicle crashed into the rear of the contact's vehicle. the contact's vehicle was pushed forward, causing her to crash into the preceding vehicle. the air bags failed to deploy. the contact sustained a broken tail bone and head injuries. a police report was field. the vehicle was towed to the dealer for diagnosis but they were unable to duplicate the air bag failure. the vehicle was repaired and the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 847. *tr