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Problems with 2010 Ford Escape STRUCTURE

On average, the 2010 Ford Escape starts to “feel” problems with the STRUCTURE and its various aspects after 47 642 miles.

Components Affected by STRUCTURE Issues

We have classified the 7 complaints from 2010 Ford Escape about STRUCTURE into the following categories.

BODY 38 FRAME AND MEMBERS 2

Recently reported STRUCTURE problems on 2010 Ford Escape

My 2010 ford escape is making a noise that started about 2 months ago. the noise sounds like tools were being stored in the back and when i stopped, turned, or even began to take off again i would hear this rattling sound. i had to pay a diagnostic fee of 150 something dollars. test-drove vehicle with mechanic but it was very hard to duplicate. they had vehicle 3 separate times vehicle ended up staying by the 3rd time with them from a thursday till a tuesday i was told it was rust on the sub frame shocked that ford had a service bulletin for and that they had to remove some type of bolts. sound would be gone for a few days but maybe shake back loose. sound now coming from the front. i called back to the 1st dealership and was told by the service manager basically don't bring it back there it is a waste of their time because they can't find anything wrong with the vehicle he asked me where i purchased it and was told to take back to original dealership. i must say early on into the situation i wrote to ford because i was very disgusted that i had to pay a diagnostic fee for something that was a known problem to ford all this time and wanted my fee back. they told me since it was not fixed and the 1st dealership could not really figure out what is wrong take it back to the original dealership of purchase. i found out that again i have to pay another diagnostic fee and i pray that they find or hear something due to the noise is not heard all the time. again, i am out of more money. i decided not to waste anymore time paying diagnostic fees and maybe hope the vehicle falls apart i feel like i am up against a wall i know this is my last time dealing with ford time to move on especially with this 36,000 mile warranty crap. the noise is definitely there as others can hear it. i feel stuck i just pray that nothing happens to me when driving this junk! *tr

The lift gate on this vehicle has started to rust at the lower seam. rust is occurring from between the panels of the seam. paint bubbling up from underneath. just 2 years old. *tr

Both rear quarter panels rusted, when paint removed pin holes throughout metal--defective metal. entire quarter panels have to be replaced. also rust on lift gate. *js

2010 ford escape back hatch and window fail to open. this is a keyless window and hatch. ford dealership wants to charge 380.00 to repair. ford does not have a manual or secondary system to open the back hatch and/or window. this fail has rendered the back portion of the escape useless. in an emergency, a secondary manual opening device from the interior and exterior needs to be retro-fitted, after market by ford. the dealership where we purchased the vehicle, has no interest in resolving this obvious engineering blunder. *tr

I was shutting the tailgate when the back glass just shattered. it was 15 degrees outside. *tr

I had just turned left under an underpas and was in the middle lane under an overpass i remember thinking "wow. this is apowerful engine." a car was coming in front of me and when i brake it did not slow down and i hit the car and that's all i remember when i came too the horn was blowing and two people were pounding on my windows and my emergency bag had deployed, i was released. they gave me first aid until the ambulance came, treated me and took me to the emergency room. the other driver was not injured. they kept me overnight. i believe because i had a concussion. i was very confused. they kept me overnight and went home the next day. the damage to my vehicle was in access of $16,000.00. *tr

2010 ford escape xlt awd, 752.2 km, 4 rear subframe bolts defective. 2 front subframe bolts missing, 2 rear subframe bolts loose, result rear wheels and axle were about to come off the vehicle with my family in it. the rear subframe attaches to the main frame of the vehicle to keep the rear wheels on the car. *tr

Purchased a 2010 ford escape new, 4 months after the air conditioning stopped working. took it to the dealership to have it fixed and they claimed it could not be fixed because it was damaged by an object most likely from the road. damages are not covered under warranty. the service tech went on to say that the grill does not provide adequate protection for the ac condenser therefore even if i paid to have it fixed and didn't replace the grill, it could happen again. it has been over 3 months and ford still refuses to pay for the repair. it is now on average 102 degrees outside and i cannot drive my vehicle due to the heat and inability to use the ac. *tr

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