Tl* the contact owns a 2005 ford escape. the contact stated that the alarm activated intermittently when the vehicle was placed into the park position and the doors were locked. the contact mentioned that all of the warning lights illuminated on the instrument panel. the failure recurred on eight different occasions. the manufacturer was not contacted. the vehicle was taken to the dealer. the technician diagnosed that the right door latches were faulty and needed to be replaced. the vehicle had not been repaired. the failure mileage was 69,000.
I have a 2005 ford escape. within 12 hours both my rear doors' latches broke. the car has been well taken care of, regular maintenance, no accident, etc. occurred to make this happen. *tr
I am writing in concerns to a serious safety issue that ford motor company has failed to address. i am an owner of a 2005 ford escape which i purchased new in november of 2004. i have been waiting two months to have a faulty electrical part, the smart junction box, replaced. since august 23rd my vehicle has been unsafe to operate without this part as my turn signals, head lights, and hazard lights are inoperable, as well as power windows, interior and dash lights, power locks, radio and clock display and my ability to unlatch the rear door. after researching the information myself i was forced to wait another week to be scheduled to have my vehicle scheduled for repair. on sept. 7th the ford mechanic confirmed the part i told him i needed was correct and said part was on back order and should be available in two weeks. on sept.21st, i called to ask if the part was available. it was then that the mechanic said that he neglected to mention the part would not be ordered unless i paid in advance. i paid for the part on sept23. on sept. 29th the general manager at worden-martin called to say there was nothing he could do. i asked if it were possible to have a used part put in temporarily while i wait. i received a reply that i would have to pay $350 to have that part put in with no guarantee that the part would function properly and no compensation if the replacement part were to fail. not wanting to throw away $350 for a faulty part, i felt i had no choice but to wait another week for the part to arrive. after waiting two weeks i never received a call, so i called the dealer to inquire on the part. i was told the part may not be available until oct. 25th. i called ford motor company's customer service who told me it was their distributor and not ford's responsibility and the part should be available be available oct. 15th because the part, ordered by many, was being redesigned. on oct. 19th i called again and was told the part may not be available until november. *tr
2005 ford escape xlt roll over resulted in a fatal death. the lift gate and door were opened during the roll over of suv. the air bags failed to deployed. i lost my wife in this roll over. my self and my brother's wife got major injuries. this model has automatic 4 wheel engagement. during the crash the engine pumped more power to the wheels. tried to control but becuase of more power from the engine the driver could not control it and got over corrected which ended up in ditch. that finally, ended up in a roll over. my wife got ejected from the vehicle and died on the spot due to blunt force trauma to head and chest. *jb
Recall 04v60200 concerning fmvss 206 rear liftgate door. consumer was unable to get the dealer to honor this manufacturer's recall notice. dealer urged consumer to take the vehicle back to the dealer where he purchased it.*ak
Right rear passenger door latch broke and door came open while driving . we had to secure door with a nylon strap to get to our destination .it is a good thing we are firm believers in seat belt use or this might have ended in a tragedy as the seat next to door was occupied. *nm