We have classified the 49 complaints from 2002 Ford Escape about AIR BAGS into the following categories.
Steering column. his vehicle was involved in a front end collision. the air bags deployed and the steering column completely detached from the dash. i am unaware if this caused further injury to the operator. i am a licensed auto damage appraiser and thought this to be very unusual and potentially unsafe.*ak
Vehicle suddenly surged forward. vehicle is currently at the police garage waiting to be investigated. *ak the consumer was pulling into his driveway, put the vehicle in park and pulled up the emergency brake. the consumer exited the vehicle to retrieve her mail and got back into the vehicle. the consumer put the emergency brake down and proceed to shift the vehicle into drive. when the vehicle was shifted into drive the vehicle accelerated suddenly and could not be stopped, not even by applying the brake. the vehicle went through a garage wall, through a utility room and came out the back of the house and hit a small tree. the air bag did not deploy. the car was totaled. *nm
While driving srs light appeared on the dashboard and remained on. consumer pressed down the horn and it failed. consumer took vehicle to the dealer for inspection, and mechanic informed consumer that this vehicle was not on recall. *ak
While driving consumer noticed that the air bag light appeared on the dashboard and remained on. vehicle was taken to the dealer for inspection, and mechanic determined that the sensor needed to be replaced, and replaced it. however, the problem recurred. *ak
While driving 45 mph vehicle stalled. consumer was able to start vehicle and drove it home. the next day, vehicle would not start. consumer had the vehicle towed to the dealer for inspection, and mechanic replaced the battery. driver informed the mechanic that the air bag light appeared on the dashboard and remained on after the battery was replaced. *ak
Consumer noticed that the srs light appeared on the dashboard and remained on. vehicle was taken to the dealer for inspection, and mechanic determined that the air bag sensor needed to be replaced, and replaced it. a few months later the srs light appeared on the dashboard, and the vehicle was taken back to the dealer for inspection. mechanic informed determined that the clock spring needed to be replaced. *ak
While driving air bag light illuminated. dealership was notified, but did not resolve the problem. *ak the illumination of air bag light happened in an intermittent basis. consumer was also involved in an accident where his air bags failed to deploy. in addition, consumer experienced noise in steering wheel and rattling noise in exhaust. *la
I was driving on the interstate at 65 mph and a deer came out in the road and i hit it. the car sustained engine damaged and pushed the hood up. it pushed the engine back and the air bags did not deploy. *la
While driving at 45 mph consumer was involved in a head on collision. upon impact, neither of the front air bags deployed. *ak consumer's wife was traveling eastbound at 45-50 mph when another vehicle traveling in the opposite direction crossed over into her lane. the vehicles struck head on and both went down a 15' bank into a ditch. the other vehicle was a older chrysler and the air bags deployed. consumer's wife was still going to therapy for x-rays. *ph
While driving 40/45 mph, the vehicle was involved in a frontal collision. none of the airbags deployed upon impact.*ak *ph *jb
Air bag warning light on intermittently on dashboard. started in 6/03, taken to dealer 5 times and still not repaired. i am resigned to having an inoperative airbag.*ak
I was pulling into a parking space at a shopping center. as i took my foot off the accelerator preparing to stop, the vehicle suddenly lunged forward, hopping the curb and continuing forward into the patio area. i applied the brakes, but the car did not stop. it hit a trash can and tables and finally crashed into a pillar. in applying the brake, i had managed to slow the vehicle down so the impact was not severe and the airbags did not deploy. i was not injured but two people lunching in the patio area received minor injuries (a scratched/swollen leg and sore elbow). the vehicle has since been repaired and the cause of accident is being investigated by the insurance company. since i am paranoid about driving the vehicle, i am planning to have a diagnostic test conducted. *ak
When consumer's vehicle was hit in the front center of vehicle air bags did not deploy, causing minor injuries to consumer. dealer notified. *ak
My air bag light keeps coming on. informed by the dealer today that this is a known defect. it is due to "rain water getting on a sensor". the entire drivers side front quarter panel will have to be removed to fix the problem. the part will be ordered and i'll take the car back for repairs. *jb
We have had the vehicle in for repair 4 times for the air bag light. it keeps coming on and won't shut off. this vehicle is just a year old. the dealer repair center can't seem to get the problem repaired
While driving 10 mph the vehicle was involved in a head on collision. neither front air bag deployed. *nlm
Dt*: the contact stated while driving 25 mph, the airbag light illuminated intermittently, then became constant. the vehicle was taken to a service dealer where it was determined that a seat belt assembly pretensioner kit needed to be installed for the driver and passenger sides. the wiring for the airbag was also inspected, and it was determined that the wiring needed to be replaced. the contact stated the problem occurred 4 times. the manufacturer was alerted but denied the claim.
The consumer noticed that the srs light appeared on the dashboard and remained on. the vehicle was taken to the dealer for inspection. the mechanic informed the driver that the sensor needed to be replaced. the sensor had already been replaced six times. *jb
The airbag light keeps coming on. i took it in for service for regular maintenance and then the light was off. i've had the car now for 10 years this december. i can't recall a time my airbag light has not been on. just recently i started researching and found their is a short wire under the drivers seat and it has a little gray prong on it. the gray prong needs to be grounded and it should be attached the bars the seat slides back and forth on. i stuck the gray plug in and the airbag light went out. the only problem is every time you move the seat it pushes the gray plug down and eventually it will come back on and i will have to fix it again. ford needs to correct this problem. the problem is an easy fix and i don't understand why they don't change the plug or make a longer cord. ford needs to fix the problem. i love my car but hate the frustration. *jb
On my new ford escape 2002 bought 8-2002. my gas pedal stuck, my brakes were leaking fluid my ignition has broke. my passanger side rear door will not open or close properly and has opened while the vehicle is in motion. there is a vibration in my left front end and my air bag warning light stays on at times my driver side saftey restraint has sheared and had to be replaced
My 2002 ford escape was bought new in march of 2002. the problem with it accelerating at low speeds started about 6-7 months later. returned to the dealership many times to have it checked but was told every time there was nothing wrong. i've had one accident as a result of this problem. i still own the same escape and still have the problem with it . i was told that there were no complaints of this nature with these models but have since learned that there have been many. i also as have many people had the problem with the air-bag light on .again many trips to the dealer and was told nothing was wrong about $300 later for labor costs. finally on one more attempt to find out what was wrong i returned to the dealer again and was told that a sensor in the seat-belt was the problem and it would cost approximately $300-$400 to repair it and that the air bags may or may not be working because of this sensor. i have personally lost all faith in ford canada and their products and some of the employees at the dealerships i've dealt with. i am in the process i buying a new car but it's not a ford. never again will i buy a ford
On 9/27/02 i was involved in a collision where i ran a stop sign and "t-boned" a passing car that was traveling through the intersection. my 2002 escape was totaled - the front end completely collapsed. every officer, paramedic, and fireman was amazed that the air bag failed to deploy. they all instructed me to contact the manufacturer regarding this matter. as this is my second escape (the first one sucked a valve within the first week of ownership), i will no longer trust ford to provide a safe mode of transportation for myself or my family members. mr
When consumer pulled into the intersection, the vehicle was hit at the front wheel well area, and the side airbags failed to deploy, which caused injury to the driver. ts *jb
After new sensor installed for airbag, another electrical component had an error. *ak
Engine stalled while driving downhill. was either braking or decelerating by letting up on gas. check engine, airbag, and possibly oil lights came on. power steering and brakes failed. was able to pull off the road and stop vehicle with hand brake. shifted vehicle into park and restarted. had been driving for approx. 1/2 hour (15 miles). weather was cool and clear.