We have classified the 6 complaints from 2018 Ford Edge about EXTERIOR LIGHTING into the following categories.
Tl* the contact owns a 2018 ford edge. the contact stated that the low beam headlights were not bright enough, which made it difficult to drive in the dark. the contact called russell & smith ford at 713-230-8368 (located at 3440 s. loop w., houston, tx 77025) and was informed to bring the vehicle to their facility. the manufacturer was made aware of the failure and informed the contact to call the dealer. the vehicle was not repaired. the failure mileage was approximately 42,400.
The headlights are too dim. the safety of my family is my main concern with this complaint. we live in an area where there are many animals that can and are out on the road. i have to be able to see better during the night time hours. the normal headlights feel as if they daylights are on. the high beams are even too dim. i feel like the high beams are the brightness that the normal lights should be.
Headlights don't shine on the road very well. there no adjustment screws to correct.
I just purchased a new 2018 ford edge. the low beam headlights are so dim with night driving, they are unsafe. shows barely enough light ( no brighter than a street light). you can barely follow the center line. after 100 years in business, you would think this is something that i would not have to worry about when purchasing a new vehicle. i think the low beam lighting should be replaced what a brighter led lighting. i'm concerned with my safety and my family safety. i can not see how his was overlooked by the people in charge of making sure a car is safe to drive in all conditions.
The head lights are always on a dim mode. i have called the dealer and they have said that's as bright as the light get. i also looked up if other owners and drivers are having trouble with their head lights. it is very dangerous to drive at night because you can't see either side of the road. i have asked my deal what it would cost to have brighter bulbs put in. they told me that ford doesn't have brighter bulbs. i was told that it was going to cost me $399.00 to have them buy outside of ford and have them put them in for me . please look into this as it seems to be a issue for a few years. thank you i look forward to hearing from you. [xxx] cellphone number [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2018 ford edge. the contact stated that the headlights did not illuminate properly when driving at night. sternberg ford (600 south washington street, dale, in 47523, 888-263-7958) test drove the vehicle and stated that the headlights were designed in that manner and the repairs were not covered under warranty. the contact replaced the headlights himself; however, the new headlights were still not projecting completely. the manufacturer was not contacted. the dealer was contacted again and stated that they could not assist. the failure mileage was 10.
The low beam halogen headlamps are inadequate. can't see a thing at night, if it's raining you may as well park the vehicle. the lights may be bright to look at the car, but they do nothing to light up the roadway. if you drive under a street lamp, the headlamp is no longer visible on the road. this is the first car i've owned that the head light does not illuminate the road more than a street light. i see they get a poor rating from the insurance institute for highway safety
The low beam headlights are so weak that when the road is wet at night or when driving near ambient lighting such as street lights you can't see any markings on the road such as the centerline of the road. there is also exhaust fumes coming into the car when driving with the windows up or slightly rolled down and when the climate control system is in recirculating mode. these fumes make me dizzy and cause me to have blurry vision. i almost completely blacked out twice already and i owned this car for three weeks. i didn't know that ford edge had these problems and the salesman of course never mentioned them. these problems with the exhaust happen while driving slowly under 20 mph and at higher speeds on the highway when the recirculating mode is on with or without the air conditioning turned on. i have driven with the climate control totally off and still the fumes come inside the car. it's as if the body of the car is creating a vacuum that pulls the exhaust back into the car because i can have to climate system off and the windows open and exhaust gets sucked in. this car is s $36,000 death trap and i paid the full price so i'm screwed.