Tl* the contact owns a 2017 ford edge. the contact stated that the vehicle failed to start. the vehicle was towed to the lexington park ford lincoln dealer (301-863-8111, 21575 great mills rd, lexington park, md 20653) where the technician was unable to diagnose the failure. the failure recurred. the vehicle was towed to the leonardtown ford dealer (301-475-3111, 26322 point lookout rd, leonardtown, md 20650) where the technician performed a diagnostic test and replaced the battery but the failure recurred. the battery was changed two times within the year. the failure was not remedied. the manufacturer was made aware of the failure and referred the contact to the nhtsa. the failure mileage was 3,114. *bf consumer stated failure still not remedied.*jb
This time the check engine and wrench light went off while driving. it has been in the shop for 3 weeks. solenoid, computer, torque converter. still not back. has a rattling sound in the dash
I purchased this car new with 10 miles driven only 14 months ago. at 3100 miles it lost all electric/electronic/engine power as i was traveling approximately 40 miles on a city street with traffic! the engine light, service wrench light and dinging sounds flashed; the vehicle decreased in speed, and shut down, making it difficult to steer. fortunately, i was able to coast off the street into an open driveway prior to its complete stop of the vehicle from loss of all power! then there were absolutely no power; ignition would not start; no lights, no power of any kind. after calling ford service hotline, and about 2.5 hours waiting for a tow truck in the hot heat, i tried the ignition - the power was back. nevertheless, the vehicle was towed to ford dealership where purchased. the next day their diagnostics and two test drives 'found no problems with the vehicle'. i informed the service manager at wyatt johnson ford, just because they were unable to find a problem, doesn't negate the fact that something is definitely wrong with the vehicle to stop abruptly as it did; like a computer shutting down completely. i do not feel comfortable driving this vehicle knowing this could happen again with dire consequences and want to report this hazardous problem to inform the public accordingly! there are no pictures to accompany this complaint. i await some information on this vehicle. there have been several people who shared similar problems with ford, nissan and other vehicles. i need to know what will be done to correct this problem further. thank you. *tr
Upon returning from an 8 day absence, i went to start the car and it was totally dead. tried to jump it and while internal accessory lights came on it would not start. called ford and they sent a tow truck, who jumped it with a hand held lithium battery and it started. had the tow truck follow me to the dealer, where with the drivers door open, the entire car went dead again. the dealer was going to replace the battery but it would not fail according to the new ford battery failure criteria and i suggested simply placing it back in the car and i would continue to drive it locally. the car seems to have an electrical issue, as i have noticed when i get into the car, i readjust myself by placing my left arm on the arm rest, door and my right hand on the center console and center myself to the steering wheel. in that process i hear the door locks go off, from pushing down on the arm rest, door. my turn signal also loses the clicking sound from time to time and now i notice the turn signals light up when i place my hand in the door handle to unlock the drivers door. i enjoy driving the car and will continue to work with my dealer to see what can be done. my concern is being out of town or leaving it at the air port and having to dealing with a dead car. it acted as if the entire battery had been discharged, simply sitting in the garage.
Vehicle was parked and off. we loaded all luggage into the car and closed the doors. both keys were in the diaper bag. the automatic door locks engaged and we had no way to get into our car or call for help, as our phones were in the car. this type of door lock does not require you to push the fob button. you just have to touch the door handle while keys are in your possession. but the car is not supposed to lock if the key is within the vehicle. we had to call aaa to get the door unlocked. fortunately our infant and dogs had not been loaded yet. this is the second time the locks have engaged in their own while the key is in the car. also of note; the doors display a small red led when locked normally. the red light was not illuminated when this happened, which makes me believe there was an electrical issue/malfunction.
After completing a turn and accelerating to merge into traffic, the vehicle suddenly slammed on its brakes and cut off the accelerator pedal. every time i tried to accelerate, it would slam violently on the brakes again. as this was happening, all driver assistance warning icons were intermittently flashing on the instrument panel i coasted to the side of the road, engaged park, shut off the vehicle and restarted and it was working fine. i had the dealership look at it and they claimed it was a loose electrical connection that caused it. a few months later, the same thing happened again. this is extremely disconcerting, and in my opinion extremely dangerous. thankfully in either incident my toddler son was not in the vehicle.
My automatic door locks are flickering going down the road and sitting in the driveway. no one has the key faub pressing on it or anything.
Car failed continually to start not producing a code tow truck driver was unable to start vehicle intermittent happened multiple times lights flash on dash [xxx] vin has had issues with engine shutting down while driving at 35 mph and 45 mph (noted in 2 nhtsa incidents) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
2017 ford edge titanium awd 4cyl - loses power when driving while driving, on more than 5 instances the car loses power. accessories - lights, power steering stay on but motor shuts off. so far has happened going approx 35 mph and and on 09/20 occurred three times, then has trouble starting when engine shuts off while driving, the following errors appear "steering assist fault service required" "cross traffic system fault" "blind spot system fault" "full accessory power active" caught on video at least 2 of the 09/20/2017 instances ford states it is intermittent and not producing a code
This is the 4th time over the last several months that car battery has gone completely dead after sitting for a few days in our garage. will not start. local dealership and ford unable to fix issue at this time. vehicle towed from our garage on october 5th. local personnel at dealership unable to recreate the problem. ford has dispatched technician/engineer to the dealership to help help identify the problem. vehicle is six months old with 2800 miles.