Problems with 2012 Ford Edge VISIBILITY

Tl* the contact owns a 2012 ford edge. while the vehicle was stationary, the door ajar light remained illuminated and made a beeping noise. in addition, the shift to park and interior dome lights remained illuminated. the contact was not able to dim the warning lights. the contact also stated that the air conditioner continuously blew out hot air. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was 26,000.

While driving at less than the posted speed limit, we heard an explosion from on top of the vehicle. saw glass pieces sliding off roof. upon visual inspection we saw the vista sunroof had exploded. the glass exploded along the perimeter of the retractable sunroof. the center of the glass was still intact and there was no visible sign of impact. nothing hit the glass. given the perimeter glass damage, it appears the glass was compressed inward somehow. this is a vehicle defect. *tr

Driving home on 78 from julian and heard a loud pop pulled over to the side of the road and saw that the sunroof over the back seat had exploded. luckily the grand kids weren't the back seat the glass stay intact. took the car to heller ford where we both it and explained what happened. they said they have never heard of this happening before, something must hit it and it is our responsibility to pay for it. we are waiting for the glass to come so poway glass can re place it. then we will see if ford is going to pay for it. *tr

Tl* the contact owns a 2012 ford edge. the contact stated that while driving approximately 10 mph, the entire back panel of the panoramic vista sunroof exploded for no reason. the vehicle was taken to a dealer where it was advised that the entire rear panel sun roof needed to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired at the consumers expense. the approximate failure and current mileage was 36,000.

Tl* the contact owns 2012 ford edge. the contact stated that when the air conditioning unit was activated, there was a white, powdery substance being emitted from the ventilation. the vehicle was taken to the dealer at least five times but they were unable to identify the substance. in addition, they could not provide a diagnosis for the failure. the vehicle was then taken to another dealer who inspected and cleaned the air conditioning unit however, the failure recurred the following day. the manufacturer was notified by email but the contact had not yet received a response. the vehicle was not repaired. the failure mileage was 13,000.

Vehicle equipped with myford touch system. system controls heating/defrosting system. this system has failed to operate properly on multiple occasions. ford motor company is aware of issue and has not corrected it. ford should not be allowed to market vehicles that do not have properly functioning heating/defrosting controls. these vehicles are dangerous and the issue is well know by internet searches. people rely on vehicles to operate properly in winter conditions. this needs to be addressed. thank you for your help. *tr