I purchase a new 2018 ford ecosport. on 12/22/19 the vehicle would not start. there was auxiliary power inside but no response from the engine even after receiving a jump. after approximately 30 minutes the car started. on 12/23/19 i had a ford dealer check the vehicle. they claimed it was the battery and replaced it. however, on 1/3/20 (11 days later) while sitting at a light in traffic the vehicle stopped and would not restart. once again there was auxiliary power but no engine response. i had to get pushed out of the middle of the street in traffic. i took the vehicle to a different dealer (i was out of town) they insisted that it was the battery (eventhough it was replaced only days prior) and suggested i disable the auto stop/start feature and turn off the automatic headlights. i am concerned that ford is missing something. after reading other similar accounts i was compelled to report my experiences. i am afraid that there is a safety hazard in this vehicle which may cause bodily injury and/or death. please help us prevent a tragedy
Check engine light illuminated after a short drive, vehicle was turned off and parked a short time later in a parking lot. a few minutes after that, the vehicle engine compartment caught fire. vehicle was at the dealer a few days prior to the incident for repair work (coil, spark plug)
I have 2018 ford ecosport and the auto shutoff/restart was not working right. when i stopped at a light it shut off and didn't start again it had stalled this happened about three times. then as i was driving it stalled again as i was driving off the highway on a ramp and i couldn't stop and hit the car in front of me which was about four car lengths ahead my airbags deployed and my car has severe damage. have there been any other incidents of this kind. i was lucky no one was hurt but someone else might not be so lucky
I am trying to add information to complaint #11175903. when i made the complaint there were no injuries since then the other driver party went to the hospital unknown on injuries can i add this to my complaint
The engine will randomly shut off when in park mode due the auto-stop start feature not disengaging correctly. ford has not been able to reproduce the problem and doesn't have a solution.