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Problems with 2003 Ford Crown Victoria EXTERIOR LIGHTING

On average, the 2003 Ford Crown Victoria starts to “feel” problems with the EXTERIOR LIGHTING and its various aspects after 118 112 miles.

Components Affected by EXTERIOR LIGHTING Issues

We have classified the 75 complaints from 2003 Ford Crown Victoria about EXTERIOR LIGHTING into the following categories.

HEADLIGHTS 11

Recently reported EXTERIOR LIGHTING problems on 2003 Ford Crown Victoria

Dash lights and headlights on when driving down road on dark night, then dash lights went out - couldn't see speedometer or gear indicator. then headlights went out, but dash lights came back on. this happened several times while driving the 25 miles home. tried looking under the hood and making sure all connections were good, they seemed to be. in case something got wet in the rain i waited several days to try again, then tried it today - the same things happened on the street near my home.

Ford dealership wont fix saftey issues recalls

My headlights don't work until ever now & then the only one that work is the running lights 🤨 i was told that it was a recall on the headlight control module but it wasn't on my vehicle 🤦🏾‍♀️ i just don't understand cause i having problems wit my 3003 like other ppl 🤷🏾‍♀️

Tl* the contact owns a 2003 ford crown victoria. the contact stated that the headlights were faulty and the turn signals did not work. as a result, the contact could not drive the vehicle at night. there were no warning indicators illuminated. the vehicle was taken to lb smith ford (1100 market street, lemoyne, pa 17043-1423, 717-761-7600), but was not diagnosed or repaired due to the vehicle's age. the manufacturer was not made aware of the failure. the failure mileage was 200,000.

Random loss of park lamps while driving increasing rear-end collision risk. headlights are operative and working. headlight recall was performed by ramey ford. 15s39. i paid labor costs and has been diagnosed by ford as the lighting control module being the problem. ford will replace the module at no cost only if it affects headlight function. after further contacting ford relations help line, fmc does not seem to care about the matter of the solder joints cracking for park lamps. i have had multiple traffic stops over this matter all verble due to me kicking the lighting control module temporarily correcting the issue. dash lights illuminate, thinking park lights are working when they are not. i have attached a photo of the problem.

Loss of park lamps while driving/parked not knowing it. when the issue occurs the vehicle looks to have driving running lights type operation when it did not come with that option. my dash stays illuminated. kicking the lighting control module located under the dash (above right foot) can make the lights come on for a time frame that varies by temp around the unit. season cold/hot climate does affect how it performs (ac/heat does play a role). i have no tail lights when the problem occurs. i have had the headlight recall performed (similar issue) that states the headlights may go out driving and the lcm would be replaced free of charge. i have paid a diagnostic fee at ramey ford for a verdict of a faulty lcm. i have spoken to ford relations over the phone about the matter and got nowhere and still have to foot the diagnostic fee. to me it sounds like ford knows they fail but will not cover it unless its headlight operation. my vehicle is a safety concern at night to others. feel free to contact me if you have any further questions.

Tl* the contact owns a 2003 ford crown victoria. the contact took the vehicle to ford of dalton (located at 925 shugart rd, dalton, ga 30720, (706) 278-1151) to be repaired per nhtsa campaign number: 15v861000 (exterior lighting). the contact stated that the lighting control module was inoperable prior to the vehicle being repaired. after the replacement of the lighting control module, the failure remained. the manufacturer was made aware of the failure. the approximate failure mileage was 150,000. the vin was not available.

My headlights dim in and out while driving and my wheel studs have popped off twice.

Tl* the contact owns a 2003 ford crown victoria. while driving unknown speeds, the headlights stopped working periodically. the vehicle was taken to a local dealer (brinson ford lincoln located at 2970 state highway 31 e athens, tx 75752 903-676-5200) where it was diagnosed that the lighting control module needed to be replaced. the vehicle was repaired, but the failure recurred. the dealer stated that the manufacturer needed to authorize the repairs. the manufacturer was notified of the failure. the failure mileage was 117,000. updated 08/24/17*lj the consumer stated a local mechanic determined the dealer installed the headlights incorrectly. the vehicle was repaired. the dealer was notified, but did not offer any assistance. *js

Nhtsa recall 16v-861 the lighting control module (lcm) has problem. the headlights are not equal.

Headlights will not turn on and sometimes cut off while driving and want cut back on

Hello i was informed that my vehicle the 03 crown victoria had a recall on the lighting control module which has not been replace in my car but ford is unwilling to give part to fix

Tl* the contact owns a 2003 ford crown victoria. while driving, the parking lights and headlights illuminated and shut off on several occasions. the contact had to manually tap the lighting control module for the lights to illuminate during the failure. the vehicle was taken to an independent mechanic, but the failure could not be replicated. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 198,000.

Tl* the contact owns a 2003 ford crown victoria. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting). the part to do the repair was unavailable. the contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Safety recall notice 15s39 dated january 2016. according to ford customer service, ford is designing a new part. i seriously doubt this. it's been 6 months! if i experience a problem, i should have ford install a new defective part.

Takata recall i have recall letter from ford january 2016 vhtsa recall 15v-861. ford sent me to dealer in early 2016 and dealer said parts not available. ford sent me to dealer in may 2016 parts not available. called ford in december 2016 said part will be in early 2017. still waiting.

Nhtsa recall 15v861000 still not acted on. ford motor company said in january 2016 they'd notify me when part available so i could set an appointment with the dealer. no such letter has come to date.

Tl* the contact owns a 2003 ford crown victoria. the contact received a recall notification for nhtsa campaign number: 15v861000 (exterior lighting); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (harrelson ford in charlotte, north carolina) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2003 ford crown victoria. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2003 ford crown victoria. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted (newins ford in bayshore, ny 11706) and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. updated 08/18/17*lj *cn

I havent recieved a notice to repair my vehicle

Tl* the contact owns a 2003 ford crown victoria. while driving at various speeds, the headlights turned off without warning. the vehicle was taken to the dealer. the technician diagnosed that the light switch needed to be replaced. the vehicle was repaired, but the failure recurred shortly after. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 215,000.

Tl* the contact owns a 2003 ford crown victoria. the contact stated that the low beam headlights failed to illuminate. the vehicle was taken to an independent mechanic, who diagnosed that the light module needed to be replaced. the vehicle was to be taken to a dealer for a second opinion. the manufacturer was notified of the failure. the approximate failure mileage was 180,000.

I was driving home late one night and the lighting module went out leaving us out in the country with no lights. we were just driving down a winding country road. no street lights, no way to see. we managed to get home hours later. on 9/22/15 i had the car looked at by my mechanic and he replace the lighting module fixing the problem. mechanic said there was a 15 year warranty on this unit and ford new of this problem. he said i should get reimbursed for the part. on contacting ford they will not honor the cost of the unit even though it has not been 15 years because i did not bring it to ford. they also claimed they have sent 2 notices to my address which is not true. i have lived in the same place from before purchasing the car brand new. 2 issues to address is #1, the claimed 15 year warranty not honored they reported to the government and #2, the claim of sending out letters that they do not send. please help resolve this lighting issue and monitor fords claim to send out letters. *tr

Was driving on highway going about 65 when the lights headlights turned off. took yto electrical mechanic said it was a bad headlight module . was told ford had a recall on this. *tr

I took car into miller ford, provo after receiving recall, they said switch was defective. after 4 months of no communication called and they blamed ford, called and complained to ford, case# [xxx],said would get call dist. mgr. within 48 hours no calls. problem headlights go out while driving. six weeks ago while driving on dark road lights went out as a child ran across street while traveling 45mph, almost hit child. this is a safety recall that ford is not handling in a time manner given the safety defect. maybe dot can get these needed repairs ordered in a timely manner, or is a class action lawsuit needed to bring a negligent, uncaring manufacturer to do the right thing. it is sad they do a dangerous recall then fail to follow through, i guess i cannot buy from another american car manufacturer, have 7 other fords, but planning to sell them. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Severe safety issue with no recall . . i drive a 2003 ford crown victoria. as you can see it's 13 years old. about 6 months ago driving at night my headlights went out. i pulled over and juggled the light switch on & off. they came back on. in the following months it occurred more and more often. playing with the switch did nothing. one night on i-295 it happened again. on an interstate, with an exit 7 miles away. a sitting target to be hit and killed. slowly got home. next day took it to repair my shop. a computer that controls all lights was defective. so i asked him to repair it. "no need" just take it to your ford dealer. they had issued a warranty for this computer for 15 years. remember the car is 13 years old. replaced. no cost. so even though it was a major safety problem, they said no need for recall with the 15 year warranty.. that means they had a safety problem.. how many people died? how many paid for a costly repair? the auto company wins again. no recall issued. millions $ saved. lets hear it for honest repair shops ! [xxx] [xxx] jacksonville fl. 32246 [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *jb

My wife tried to turn her headlights on and they would mot go on. all other exterior lights were lit. she tried several times , but they would not come on. she drove home using her high beams, as they were the only ones functioning. she works 125 miles away and brought the car home on the 23rd. today, the 26th, was the first time i have had to look at them. i tried them and there is neither low beams or high beams now. only high beams in the "flash to pass" mode, where you pull the turn signal arm back. while researching the problem online, i came across a lot of similar complaints all suggesting the lcm being defective or broken. i also found this comment in place of an actual recall by ford: "4/172014 *****customer satisfaction program 14n01.... check it out, lighting control module will be replaced or reimbursement made if already had done!!!!*****. i would like to know about this program. we have had a dozen fords since 19984 and there are four in our yard right now. it seems we have been loyal customers a long time and would like a repair done that is not an isolated problem, but a very dangerous one if the light go out while driving.if this is not a recall, it should be. by the way, had the light switch repaired on a 1989 crown vic i owned and the switch was melted because it wasn't heavy duty enough in the wiring. probably a recall, but didn't know about it. thank you for your time. *tr

Driving from walmart and my headlights went out when i turned my left directional now after 10 mins of having headlights on they turn off on their own. i had this car for almost 1 year. *js

Tl* the contact owns a 2003 ford crown victoria. the contact stated that while driving approximately 45 mph, the low beam headlights failed. the contact had to use the high beam. the vehicle was taken to the dealer to have a diagnostic performed. the vin was not available. the manufacturer was not made aware of the failure. the failure and current mileage was 104,000.

Tl* the contact owns a 2003 ford crown victoria. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting) however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. part distribution disconnect.

Tl* the contact owns a 2003 ford crown victoria. the contact stated that while driving at night with the headlights activated, both headlights inttermittenly and independently failed. the vehicle was taken to the dealer for diagnostic testing where the contact was awaiting diagnosis of the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 97,000.

Tl* the contact owns a 2003 ford crown victoria. the contact stated that while traveling 30 mph, the headlights failed intermittently without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 130,000 and the current mileage was 131,989.

This was the second time my lights went out and wouldn't come back on. i had to drive home from the er after my dad was admitted holding my high beams on. very dangerous. then they went out again this morning on the way to work i leave at 230 am and again i held my high beams on to drive to work. i called ford they noted my complaint. yea no help!!!!! *tr

Last tuesday, i drove from san jose back to orange county at 9:00pm and when i drove on 152 east freeway around 9:30pm-10pm suddenly my headlight turn off at the curve that make me almost fall down the hill. i'm really scare and my wife had been crying because there is no street light and i turn my car follow the reflect things on the road to keep my car on driving right then brake and pull over on the side of the hill. after that happened i do some research and find out so many ford crown victoria have this defect i wonder why the ford company look the people life is cheap like that, they support to know this issue and have to recall to fix this problem. there is some one, some law protect us by that, please advise me what should i do with that. there is no problem to fix this issue but the things is very expensive and the ford have no right to this to me and my family. my car is 2003 ford crown victoria lx, my suggestion is whoever own the crown victoria should sign the law suit to sue them if not one day you, your wife and your kids will fall out of the mountain then it's too late. *tr

After dark, while driving on a divided state highway, the headlights unexplainable turned off, but returned after a couple of minutes of turning the headlight switch on and off, and activating the high beams. over the following month, they would sometimes fail to come on when i turned on the switch, but would come on after a few minutes of switch jiggling, high-beam indicator clicking and road vibration. (high beams would, however, activate if i held the lever back as if to flash them.) they also continued to fail while driving. unable to find a recall, and no knowledge that this was a common problem, i was going to replace the headlight switch. however, after research, i became aware that this is a common problem. the cause is a failed headlight relay in the light control module ("lcm") under the dashboard, which is not a dealer serviceable part. dealer repair of this common problem (see the other complaints to nhtsa) consists of replacement of the entire lcm plus labor costs. i repaired the problem by removing the lcm and replacing the relay (approximately $6 for the part) on the printed circuit board. problem is now solved - for me. these headlight relays appear to be lacking in durability, not designed for extended operation. *tr

Driving along interstate when headlamps went off. apparently this is a known issue with several reports both to nhtsa and misc online sources. other lights work as expected. headlamps work sometimes and sometimes not. clearly this is a safety issue that could have a potentially devastating result. *tr

Sudden headlight failure at night on freeway. repeated intermittent headlight failures. this is a very dangerous and potentially fatal flaw in the lighting control module (lcm). after reviewing similar complaints online it seems that this part is defective and overheats causing failure. it is expensive to repair and ford offers no assistance aside from selling an expensive replacement part which happens to be the same defective part as was originally installed.

Tl* the contact owns a 2003 ford crown victoria. the contact stated that while driving at various speeds during night hours, the headlights intermittently failed. the vehicle was not inspected by a dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 140,000. the dealer recommended replacing the lighting control module at a cost of$ 500 plus labor. updated 04/24/13

I bought my ford crown vic 3 years ago paid 6000 dollars, within two weeks the windshield wipers stopped working, then the transmission went out cost me 2500, then horn would go off and would not turn off till i pulled the positive battery cable off. two weeks later the blinkers stopped working, then the lighting control module started making a loud beeping sound, then my headlights and tail lights stopped working. i revived a recall letter from ford and it says take my car to ford dealership and they would fix it free of charge. i went to dealership and they said i had to pay 85 dollars to check and see if the lighting module was bad or not if it was they said they would replace it for free, but there could be additional cost to pay and i would not get my 85 dollars back no matter what. i have a small business of my own, and if i sold something that did not work i would feel bad and would have to fix or replaced it or be sued.what can i do my name is [xxx] my email address is [xxx] and my phone number is [xxx] thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Headlights failed for the second time on this vehicle!!! ran off road in pitch dark. *tr

Tl* the contact owns a 2003 ford crown victoria. the contact stated that while driving approximately 40 mph, the headlights failed and would not re-illuminate. the contact had to leave the vehicle sitting overnight and the following day, the lights still would not illuminate. the vehicle had not been inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 95,343. updated 11/29/12*lj the consumer stated two later, the lights came back on. the lights worked fine until november 7, 2012. he stated he had to pull and hold the passenger high beam flash arm in order to drive home. the lights came back on the next the day, when the vehicle was started. updated 11/29/12

While traveling down the intestate at night at approximately 65 mph my headlights went out. i did not have an accident as a result of this failure. the light control module was defective. i replaced the light control module. ford refused to reimburse me for the repair because a ford dealer did not do the repair. i saved over $300.00 by doing the repair myself. the replaced module had to be replaced again in jan 2016.

Headlights randomly quit working for extended periods of time. i had a mechanic install a new lcm (lighting control module) and the lights now work but it has caused other wiring problems. *tr

Takata recall. the head light do not work. i cannot use my car at night time for almost 2 years. it happened in 2012 and i fixed it that time, unfortunately, in summer 2015 the same problem came back again.

While driving after dark the headlights turned themselves off. the dash switch was set on auto so i changed it manual but no effect. i drove with the headlight flash switch pulled in order to get home. the lights will cycle back on and then off again without any input from me. when the lights are off it doesn't matter what position the dash switch is set on. this is a definite safety item and should be a recall by ford motor company. for me to have a shop fix this item will cost around $500.00. i feel this should be covered by ford. *tr

Tl* the contact owns a 2003 ford crown victoria. the contact stated that while driving 50 mph, the headlights failed without warning. the vehicle was not repaired and the problem persisted. the manufacturer was notified. the approximate failure mileage was 125,000. *tr

Lost both headlights with for turning them on, no other way to turn them try all means. would stay off for 3 to 5 to never return. *tr

Headlights shut off without warning and then back on then off. headlights seem to go off when ever they want. this happened early in the morning when it was still dark outside. this could be a serious safety problem. i had to pull over until it was light outside so i could see the road and others could see me. *tr

I have a 2003 ford crown victoria police interceptor that has faulty lcm that causes the headlights to turn off (short out) while driving. this has happened at least 40 times since i bought this automobile in february 2012 and has caused me to pullover in dark dangerous situations. i researched the problem on the internet and the solution pointed to a faulty lcm. i had to bang on the lcm each time to get the lights to turn back on. these lcms have never been recalled even though the problem and solution is all over the internet. i'm afraid someone will have to get hurt or killed in an accident before nhtsa will force a recall. i am asking that this part be recalled immediately. thank you *tr

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