We have classified the 1 complaints from 2013 Ford C-Max Energi about EQUIPMENT into the following categories.
Tl* the contact owns a 2013 ford c-max energi. the contact stated that the convenience charge cord overheated. the contact received notification of nhtsa campaign number: 18v592000 (equipment); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. hansel ford (3075 corby ave, santa rosa, ca 95407, (707) 623-1426) was contacted and confirmed that the part was not available for the recall remedy. the manufacturer was made aware of the failure by the dealer. the failure mileage was 50,000. vin tool confirms parts not available. *dt*jb
The ford ev charge cord (ford part no. fm58-10b706ac) that came with my 2013 cmax energi draws too much current and is a fire hazard. i just filed a vehicle complaint (no. 10904811) with photographs of the melted cord and burn marks on my outlets, describing the hazard in detail. it is likely that this cord or a similarly designed cord is used with the ford focus energi and ford fusion energi so this hazard should be investigated as an equipment defect and not just a vehicle defect.