Tl* the contact owns a 2009 dodge ram 3500. the contact received a recall notice for nhtsa campaign number: 13v529000 (steering) on november of 2013. the dealer and manufacturer stated that the parts were unavailable to repair the vehicle. the vin was unavailable. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 3500. while driving 65 mph, the contact lost control of the vehicle and drove into a ditch. the vehicle was towed to the dealer where it was diagnosed that the driver side tie rod ball stud fractured and needed to be replaced. the vehicle was repaired. the vehicle was included in nhtsa campaign number: 13v529000 (steering). the vehicle was repaired, but the failure recurred. the vehicle was not repaired a second time. the manufacturer was not notified of the failure. the approximate failure mileage was 81,000.
Recall number: n49/nhtsa 13v-529 received january 2014 we contacted our dealer to get this recall taken care of. they put us on a waiting list because chrysler does not have the parts to fix this recall. we also called chrysler customer service . they also tell us that there is not a time frame for these parts to be available. we have steering issues with our truck :vibration when going straight and when turning. taken in to dealership 3 times for repair they keep telling us it is tires. truck has been checked bytire dealership: , alignment, balance. they believe it has something to do with the truck itself. we believe it is directly related to this recall and now we are concerned with driving this truck. we want it fixed sooner than later but chrysler doesn't seem to feel it is a concern to have parts available. *tr
Tl* the contact owns a 2009 dodge ram 3500. the contact received notification of nhtsa campaign number 13v529000(steering) however, the part needed to complete the recall repair was not available. the manufacturer was not notified about the issue and did not provide an estimate time of when the part would become available. the contact had not experienced a failure.
Dodge issued a recall for faulty tie rod ends on this vehicle, safety recall $ n49/nhtsa 13v-529. i am 12,00 miles from home in fla. towing a 14,000k 5th wheel. went to the local dealer & was told there is a 20 week wait for parts. phone calls to other dealers, including my local dealer in n.y. confirmed a nation wide shortage of parts to fix this recall. i was told to "be careful driving home". dodge is obviously not facing it's responsibility in this recall, & is forcing owners to drive dangerous vehicles. *tr
The dodge 3500 was east bound in interstate 40 west of cookville, tn. the dodge was pulling an enclosed car trailer loaded with a 1955 chevy show car. the dodge had just passed an 18 wheeled vehicle and was in the left lane. when the pavement changed, a slight bump, the front tires of the dodge began to bounce out of control, aka "the death wobble". operator was not able to gain control of the dodge and it veered into the right lane and over passing the shoulder halfway into the grass. the dodge and trailer would have gone into a ravine off the highway had the trailer brakes not locked up and brought the vehicle to a stop. had this happened next to the 18 wheeler, there would have been a serious accident. operator had no control over the steering until after the dodge came to a complete stop. *tr
While driving slowly down my mile long lane the driver's side tie rod end fractured which caused partial loss of steering control. i could only steer the right side, (passenger) wheel. i was able to continue slowly to the end of the lane, reverse my direction, and return my truck to my shop for repair. *tr
First occurrence was a bump entering an overpass. the truck went into a violent shaking and bouncing and went off the road on right shoulder. i had to have it nearly stopped for the undamped shaking to stop. on nov 7, 2011 i was driving on a perfectly smooth piece of highway at 65-70 mph when the truck "exploded" into a violent bouncing and shaking. the truck was bouncing uncontrollably until i finally locked the brakes and skidded off the shoulder and into a bank on the side of the road. if any vehicles had be in the adjacent lane, i would not have been able to avoid hitting them. *tr
Tl* the contact owns a 2009 dodge ram 3500. while decreasing speed at 2 mph, the contact stated that the left outer tie rod fractured while pulling a trailer. the vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. the manufacturer had not been notified. the current and failure mileages were 48,220. i did notified dodge and sent them the billing on the repair. the total cost of $455.39. updated 10/18/2011 *ln *tr
We were on the freeway going approximately 75 mph and hit a pothole in the road and the truck began to shake violently. my husband was able to gain control of the vehicle. i thought we were going to wreck. the tie rod had previously been replaced about a month before this initial incident. this is very dangerous because you are traveling at a high rate of speed. we then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. we then went to big o tires and talked to them about replacing the shocks. we took the manager out to show him what it does and once again, when we got up to about 75 mph it hit a hole in the road and began to shake violently, almost causing us to go off the road. this is very dangerous!!! the manager from big o wasn't familiar with the problem but did some research and found an article about the "death wobble" that has been occurring in 2500 and 3500 dodge trucks between 2006 - 2010. the article said the problem is under investigation. in the mean time, how many people are going to crash and/or be killed because the problem is "being investigated"?? we paid a good price for our truck and want to be able to use it as it was intended. at this point we are not able to because we don't trust it. we called our local dodge dealer, dale white motors, and voiced our concerns and they seemed like they weren't aware of the problem. *kb
Tl* the contact owns a 2009 dodge ram 3500. the contact stated that while driving 60 mph, the tie rod fractured. as a result, the contact lost control of the vehicle and the vehicle was driven into a ditch. the vehicle was taken to an authorized dealer where the tie rod was replaced. the failure recurred and the vehicle again was driven into a ditch. the manufacturer was notified and a complaint was filed. the failure mileage was 60,000 and the current mileage was 80,000.
While reverse parking in the driveway my dodge ram 3500, 2009 model, i heard a loud noise and i lost steering control. i inspected the vehicle and found that the tie rod on the driver's side had broken with the wheel at right angle to the truck. *tr
Tl* the contact owns a 2009 dodge ram 3500. the contact stated that while driving approximately 25 mph, the vehicle exhibited an abnormal noise from the front end. the contact moved off the roadway and when further examining the vehicle, he found that the front driver side tie rod was fractured from the wheel and rim. the vehicle was towed to the dealer where the vehicle was diagnosed and a replacement of the tie rod was recommended. the vehicle was not repaired. the failure and current mileage was 41,430.
Tl*the contact owns a 2009 dodge ram 3500. while driving approximately 30 mph, the tie rod broke on the front driver side. the contact was able to maneuver the vehicle off the road. the vehicle was towed to the dealer where the technicians stated the tie rod needed to be replaced. the vehicle was repaired. the vin was unavailable. the approximate failure mileage was 40,000.
8-10-10 3500 ram e/b hwy 47 at 55 mph passing fruit stand heard loud pop and vehicle veered right jumping curb headed toward guardrail. i pulled as hard as i could to avoid ramming the guardrail and imminent injury to both myself and son in right front seat. dropped about 20 down into ravine in 4 foot grass and struck pile of 4 foot logs thrown there by road .crew. front end including steering tie rod had to be replaced. 10-8-10 while driving on mountain blm road in four wheel low. i stopped to backup and left front tire turned sideways. the tie rod lock nut had come undone fell off (unknown location) tie rod dropped to ground. had to use hay twine to tie up and hold together in order to get back to ranch out of the mountains. it took 4 hours to creep home with my son walking the vehicle around every corner to assure the tie rod stayed together. vehicle towed to and repaired by roseburg lithia dodge. i filed safety complaint about tie rod safety hazard. approximately a year and a half ago, noted loud snapping when turning front end. tire shop could hear and feel, but we were unable to locate problem. recall came out and recall parts had to be recalled. no repair. just notified again of recall and had to have vehicle inspected to confirm recall parts needed. 6-4-14 wife took truck into roseburg lithia dodge for the inspection to get the recall parts ordered. she brought the loud snapping to service writers attention. he advised approximately 70 customers ahead of us and it would be about 4 months till repair could be make. she advised problem getting worse and possed an imminent safety hazard. service writer showed no concern for safety and advised the problem was between us and chrysler. should another accident or tie rod failure be proximate cause, both roseburg lithia dodge and chrysler will be held responsible for gross negligence. *tr
8-7-2010, traveling e/b hwy 26 at 55 mph near manning, or. just passing roadside fruit stand heard pop, truck pulled to right jumped the curb and veered directly toward steel guardrail. to avoid head on t.c. with guardrail, i pulled hard to the right toward what appeared to be clear ravine. had to steer between two trees at bottom and struck pile of 4 foot logs left by dot. vehicle came to rest about another 50 feet. right front tire shredded, rim damaged, steering damaged as well as major front end damage. have digital of same. noted that witnesses at the fruit stand said they heard the pop and observed my vehicle pull to the right and jump the curb. roseburg lithia dodge body shop did all repairs. note that left front tie rod fell off while on blm road. had to be towed in and repairs again made by same shop.
Tl*the contact owns a 2009 dodge ram 3500. while making a left turn 5 mph the tie rod broke causing a loss of the steering control and the restricted ability to turn the vehicle in one direction. the vehicle was towed to the dealer where they replaced the tie rod. the manufacturer was not notified. the failure and current mileages were 29,000. updated 10/05/10 *bf the consumer was told that an improperly geometry at the time of initial factory installation may lead to premature failure. updated 10/07/10. *jb
Dodge 3500 recall #09v00500 steering linkages/tie rod assembly. swift dodge, 4318 chile road, davis ca informed me in august 09 that my truck was subject to this recall. in december 09 they purported to have completed the recall work as specified in invoice #25289. this was verbally described as necessitating complete disassembly/reassembly of the front end/steering. in june 2010 the steering track bar bolt failed and lodged between the drag link and tie rod end causing partial loss of steering. the upper and lower control arms and spring blocks were also found to be loose. vehicle was taken to stead chrysler in walnut creek. they attributed the failure to the installation of aftermarket leveling kit (installed june 09.) when i insisted that swift dodge had the front end apart in december 09, they researched the invoice and stated that it showed only an inspection was done. i contacted swift dodge to clarify- they admitted this was a discrepancy and said they would research it. they have ceased all communication with me as of july 1- phone calls and voice mails not returned. either they failed to complete the recall work or they completed it in a slipshod fashion. neither is acceptable. nhtsa should be aware of this dealer's and chryslers cavalier approach to safety related recalls and poor customer service. *tr
Tl*the contact owns a 2009 dodge ram 3500. the contact received a recall notice for nhtsa campaign id number 09v005000 (steering:linkages:tie rod assembly). the authorized dealer stated that the part for the recall repair was on a massive back order, consisting of 47,000 consumers. the contact was placed on a waiting list. there had been no failure to date. the vin was unknown. the current mileage was 500.