We have classified the 130 complaints from 2004 Dodge Ram 2500 about STEERING into the following categories.
The ball joints were replaced when i purchased the truck, the complete front tie rods as a kit were replaced this week now to get a wheel alignment i have to replace the lower intermediate shaft on the steering column? i went to dodge and was told the steering shaft is available but would not work as i needed to replace the upper as well as it is no longer available that dodge upgraded the item? the total cost would be $600+ for both? if the steering components for driving have been upgraded and the original is no longer made available why is this not a recall? if the u-joint fails the truck is going to be unsteer able? why was an upgrade done and no one informed? why does the cost go to me when i should be able to buy the oem section that was made in 2004? it is discontinued every where on line for purchase. there fore there is a defect or issue that has been identified and not shared with the public!
At highway speeds of 70mph after hitting the slightest of bumps or bridge joints the front end of the truck would violently shake so bad that i couldn't control it and sent the truck sideways almost flipping it and hitting a tractor trailer but thank god i didnt. my wife and kids were driving it and at 60 hit a bump and she also almost wrecked it with our kids in the truck! its been in the shop and at this point im paying someone else to own it. im a ford guy and stepped out to try something different and am now wasting my hard earned money and im pissed. i want my f250 back.
Death wobble at highway speed.
My truck is only used for towing a fifth wheel, thus the low mileage. on a trip, the truck stalled with no warning on the freeway, lost power, power brakes and power steering in the 2nd from right lane. i was barely able to pull it over and stop, in an unsafe area. 4 hrs later a tow for truck and 5th wheel was arranged. the tacoma dodge dealer replaced the lift fuel pump with an in tank lift fuel pump. apparently the block mounted pump "always fails around 70k miles", which is what my truck has logged. the heat kills the pump. i paid $2106.47 for the repair. the new pump failed in less than 6 months or 2k miles. the everett dwayne lane dealer has the truck now for two weeks, and cannot get the warranted pump replaced for another 2 weeks due to back order from mopar. i believe the pump to be a defect causing extreme safety hazard, as no warning loss of power steering and brakes are affected. seniors often drive rv's, many would not be able physically to handle the rig with this failure. eventually a death will occur, and probably many already have ...
Tl* the contact owns a 2004 dodge ram 2500. while driving approximately 10 mph, the power steering gear box side bolt sheared in half. the vehicle was towed to an independent mechanic and repaired. the mechanic informed the contact of a possible recall, but the contact did not have the recall information available. the contact called lithia chrysler jeep dodge of grants pass (1421 ne 6th st, grants pass, or 97526) and was informed that the vin was not included in a recall for the failure. the manufacturer had not been contacted. the failure mileage was 152,073.
Tl* the contact owns a 2004 dodge ram 2500. while reversing into the driveway the steering gear box output shaft fractured without warning. the contact stated that the vehicle was unable to move. the contact stated that he was an independent mechanic. it was diagnosed that the steering gear box output shaft fractured. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact was informed that the warranty expired. the failure mileage was approximately 200,000. the vin was unavailable. updated 06/29/17*lj updated 10/17/2017*js
Problem known commonly as "death wobble". out of control vehicle when hitting a pot hole at speed around 55 -65 mph. must slow down to control the wheel.
Tl* the contact owns a 2004 dodge ram 2500. while driving 50 mph or more, the vehicle wobbled and swayed from left to right. the vehicle was taken to the dealer for diagnostic testing; however, the specific details of the diagnosis could not be provided. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 13v528000 (steering). the manufacturer was not made aware of the failure. the approximate failure mileage was 145,800.
Traveling in a residential road at 30 mph and hit a small bump in the road which caused uncontrollable violent feedback from steering wheel and forced my vehicle into the median. i purchased new shocks and dual steering stabilizer to possibly remedy the problem to no avail. i dropped vehicle at galeana dodge of ft myers florida after viewing multiple recalls pertinent to my situation. they called and said that the recall only includes an inspection. even after my explanation of not being able to drive over 30 mph because of regularly occurring "death wobble" i was told that there is nothing they can do regarding the multiple recalls. i feel that the vehicle is unsafe to drive and the manufacturer, through galeana dodge, should replace all the fault prone steering components. the dodge ram 2500 is currently at the dealer awaiting my pickup.
Tl* the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign numbers: 13v5282000 (steering) and 15v313000 (air bags); however, the parts for the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. parts distribution disconnect.
Takata recall. dealer said parts are not available to complete the recall. also needs steering linkage recall done. dealer wants to do them all at once.
I was driving it home from the dealership, on a back road, going about 40 mph. i hit a bump, the whole front end started bouncing uncontrollably. like it was hit with a jack hammer! i ended up off the road! as i got out and was looking to see what happened, a guy stopped behind me. he got out, and said he has the same truck with the same problem. he's never seen it happen before, only experienced it first hand. he said it looked like the wheels were going different directions! i didn't see anything wrong tho. the lug nuts and everything were tight.it even passed inspection this morning! i looked online and it said to start online here to document the complaints.
Front end shakes violently after hitting bump in roadway at normal speeds, almost uncontrollable, whats is dodge doing top rectify problem, been ongoing for years
Driving down the highway on 4/10/16 hit a small bump and truck started shaking uncontrollably with steering wheel shaking back and forth. stepped on brakes to regain control and was nearly back ended. once vehicle got below 30 mph it disappeared. not the first time this has happened.
The tie rod busted multiple times on the truck while turning the steering linkage wobbled to be replaced multiple times i repaired twice and went through all the protocol for reimbursement documents visits to dealership confirmed parts with reimbursement dept spent my lunch breaks day after day being put on hold told i would get call back over and over what is next step right is right and i am very right to be disappointed in the safety of my truck