We have classified the 232 complaints from 2002 Dodge Ram 1500 about STRUCTURE into the following categories.
Big cracks in the dash of my 2002 dodge ram truck. *kb
Tl* the contact owns a 2002 dodge ram 1500. the contact stated that the dashboard was completely fractured. the vehicle was taken to the dealer who stated to the contact that the material used to manufacturer the dashboard was defective and needed to be replaced. the manufacturer was made aware of the failure who offered to cover the cost of repairs, stating that the contact would only be required to pay the deductible. the vehicle was not repaired. the vin was not available. the failure mileage was 45,000 and the current mileage was 69,000.
The dashboard is cracked in multiple locations and shards of hard, sharp, plastic is falling into interior. shards are also becoming projectiles when they dislodge from dashboard. while cleaning or touching dashboard, personal injury occurs by being stabbed and/or cut by these cracks in the dashboard. no incident occurred to make this issue a user problem. no extreme hot/cold have occurred. *tr
Dash is cracking on passenger side and is jeopardizing the function of passenger airbag. the faulty dashes were reported by numerous dodge owners and is obviously a faulty part. dodge says that they cannot replace it because the truck is out of warranty. the piece will cost $540 and installation is $600. *tr
2002 dodge ram pickup truck has cracked dash. once crack that seperates front dash into 2 pieces. *tr
Dashboard of my 2002 dodge ram 1500 single cab two wheel drive truck is cracked. one of the pieces is sticking up and a passenger has cut their hand as a result. *tr
2002 dodge ram dashboard has multiple cracks in it. 77,000 miles. *tr
The dashboard of my 2002 dodge ram truck is literally splintering before my eyes. there are numerous other reports of this incident happening with a lot of other dodge trucks around the same year as mine. it starts with cracking... then the dashboard starts falling off in pieces! i believe that this is a safety issue caused by a defect in the manufacturing process by dodge! the dashboard is literally falling apart before my very eyes!! *tr
Dashboard cracking on 2002 dodge ram 1500. vent and speaker cover began cracking two years ago. the full dash panel began cracking shortly after. dash is becoming worse and worse. i believe that the pieces of the dash could cause injury in an accident. also the structural integrity of the dash is becoming compromised and may be a hazard. *tr
Small cracks started in multiple places on dashboard about a year ago. about 6 months ago they became larger and now whole pieces of the dash are loose. a large crack started about a week ago and is now extends from the front of the dash all the way to the windshield. *tr
2002 dodge ram 1500 dash cracking. the dash on my truck is cracking to collapse. this is a common complaint on this model truck. pieces are falling down inside the dash which is surely bound to damage other components inside the dash, possibly causing electrical or mechanical failure. also have to wonder how dangerous brittle plastic shards would be in a collision. *tr
The dash of my 2002 dodge ram is cracking and i fear it may collapse, exposing all electrical wiring and connections to sun related damage. i am aware that this is a nationwide problem affecting thousands of dodge owners. *tr
Dash started to crack on 02 dodge ram. appears to be an issue with numerous 02 and 03 dodge rams. speculation that the plastic used is not uv resistant. *tr
about two months ago i started noticing this small crack in my dash, a day or two later the crack had gotten much bigger and there was another crack. now i have three large cracks on my dashboard and they are on the passenger side running from the windshield toward the glove box, it will cost almost $1100.00 to replace this. i have read many complaints about dodges cracked dashboards. i feel this may be a serious air bag issue that needs to be fixed. http://www.carcomplaints.com/dodge/ram_1500/2002/accessories-interior/cracks_in_dashboard.shtml. *tr
My 2002 dodge ram 1500 quad cab has several cracks on the dash on the front vents, side vents, and along the top. i have had problems with my radio volume not turning down and some of the speakers coming in and out. *tr
Cracked dashboard. i am able to lift three-quarters of the dash board up a little. i do feel this is a safety concern...chrysler is investigating if they can help me out. they advised me they work closely with you to decide if it should be a recall....it should!!! i do know this is happening to a number of owners since i saw it on tv. *tr
My dashboard on my 2002 dodge ram 1500 is cracking bad and the concern is the wires in my dash will be exposed to the sun. melting wires,short and lights going off at night while driving are the result of this problem. *jb
Hi, i read an article by channel 6 news problem solvers in orlando, florida. that did a report on dashboards collapsing in 2002 dodge ram and other models. in the article, it showed that dodge was replacing the dashboards at a cost of $100 to the customer. 2 years after i bought my truck, my dash started cracking. a friend of mine had a 2003 quad cab and he was experiencing cracks in his dash in the exact same spots. a year later he traded his truck in and i still have mine. my dash is still continuing to crack to this day. since my dash started cracking, i have had other problems with my truck. my stereo is messing up. my a/c and blower motor don't work right. my heater core leaks. in summer time i have no a/c. in winter i have no heat and no window defroster. when it rains, i have no defroster. these are a safety issue if i cant see where im driving. for the past 2 years, i've been trying to get dodge to replace my dash. they will replace it only at full cost to me! will you finally force dodge into recalling these 01-04 dodge ram, dakota and durango dashboards???????????????????????. *tr
2002 dodge ram 1500 pickup. dash cracked all the way through in 2 places - one is about 8" long the other is about 18" long. *tr
I own a 2002 dodge ram 1500. my dash has developed a large crack that runs vertically from the front to back on the passenger side along side where the airbag is. i consider this not only a factory defect, but also a potential safety concern. should the air bag go off there is the potential that the dash fragments could go airborne and cause personal injury to the occupants. i have seen numerous complaints posted regarding this issue, and am pleased to know that i am not the only one experiencing this. it certainly appears to me that this is an issue that merits a recall. i have contacted dodges customer service department and they have neither confirmed nor denied that there is a problem. they however have offered to replace the dash, with a $200 deductible attached. it is my understanding that there is a nation wide back order on these dashes. this in itself tells me that there is major problem. *tr
Dash has started cracking and falling apart in places. im afraid that if i get into an accident the airbag deployment is going to send plastic shards throughout my truck doing more harm that good. dodge should fix this problem before something comes from it. is it going to take a lawsuit to get this noticed. hypothetically speaking if i get into a wreck and my son dies from a piece of plastic thrown across the car, no amount of money will ever fix that problem. have already asked dodge about this and they are aware of the problems and blame it on the owners lack of care. nothing has been done in an attempt to fix this problem. *tr
The dashboard on my truck cracked, then began losing pieces. some pieces have been propelled at the driver and passengers by the air conditioning and when windows are open. wiring problems appear to be developing (i am now receiving "lamp out" warnings). i have placed a dash cover to limit exposure to these hazards, but i have seen news reports that many other consumers are experiencing these problems, and that they continue to worsen. *tr
Cracks in dashboard from windshield to instrument panels. *tr
I own a 2002 dodge ram 1500 and the dash looks like it has been through a war zone. it is cracked all to pieces and parts are starting to fall off.
I have a 2002 dodge ram 1500 quad cab and in the summer of 2007 i noticed that a crack had formed in my dashboard, there are now 6 cracks throughout the whole dashboard. i am extremely worried that if the truck is involved in a collision that the pieces with the sharp edges would be extremely dangerous to the occupants because the dashboard will break into pieces and fly through the cab. *tr
I have a dodge ram pickup year 2002 and the dashboard of this truck is damage (crack). the dashboard started to crack few years ago, but now is falling apart in pieces. it is incredible how the dashboard had damage in only few years of car build. i would like this problem to be fixed. *tr
I have purchased a 2002 dodge ram 1500 and i have notice numerous cracks in my dashboard. this cracking started in 2005 and now the dashboard is falling apart and can cause electrical problems underneath. florida reports many cracked and collapsed dashboards on dodge/chrysler vehicles. dodge/chrysler is aware of this situation and has not accepted any responsibility. this is a manufacturer defect and should be repair at manufacturer's expenses. in addition, i still make payments on this vehicle. i believe further investigation shall be made.*vo *tr
2002 dodge ram with cracked dashboard. *ak
2002 dodge ram dashboard was defective. it cracked and fell in. *ak
We own a 2002 dodge ram 1500 and the dashboard has severe cracked. this was not caused by anything that we have done, and we could nnot afford and do not feel that we should have to pay to get it fixed. we have been informed from other people that they had the same problem. research done on the internet showed that it is a widespread problem.*ak
A few years after the vehicle was purchased, the dash began to develop cracks and holes. this has gotten worse and worse to the point where a dash cover had to be purchased to avoid things falling down behind the instrument cluster. currently, there is more missing than still in place in the vehicle. this is a common problem in this generation, and dodge has not addressed it, other than to claim it is strictly cosmetic. the plastic pieces are extremely sharp, and have resulted in a number of superficial cuts when working on the defrost vents, or when adjusting the carpeted dash cover. other pieces have fallen into the vents and then been ejected into both driver and passenger's faces when the air conditioner/heater are turned on. pieces of plastic rattle behind the dash, and have fallen into the air conditioner controls and radio harness, possibly being the cause of the failure of the front speakers (but not verified) if they have cut the wires. if the airbag deploys, the perdon in the seat is likely to be blinded or disfigured from the amount of dangerously sharp shrapnel, assuming it has not already been cut and rendered useless. replacement dashes from dodge are priced at nearly $1,000, which is a ridiculously exorbitant amount to expect customers to pay in order to fix a defective product installed by the company. overlays of decent quality cost nearly a third of that.
2002 dodge ram 1500 quad cab (new body style) developed large cracks in the dash. the vehicle has not been involved in any accidents or been taken off the road. vehicle has 38,000 miles and is only driven three time a week for 15 miles. *tr
Dashboard failure in 2002 dodge ram 1500. *ak
My 2002 dodge ram 1500 slt 4x4s dashboard is cracked and is getting worse. truck is very well taken care of and can think of nothing that would cause this as a fault of mine. *tr
I own a 2002 dodge ram 1500. apparantly, i am not the only one with this vehicle that has cracks on the dashboard. this is not a recalled item, but with as many complaints that i have seen on line, it is a problem that can become serious and destroy other parts underneath.*ak
Florida reports many cracked and collapsed dashboards primarily on dodge ram trucks. one ladies dash collapsed while driving with her child at night which shut off all lights and electrical systems. many problems submitted ro [email protected] who has compiled many comlaints. demnstration showed pieces of dashboard cutting paper like a razor. this makes it a safety defect as well as inferior materiel used for these dash boards.. so far dodge has accepted no responsibility for this defect. my own 2002 dodge ram has such cracks in the dashboard. i believe that further research will show this to be a definite problem as well as safety issue. *tr
I have purchased a 2002 dodge ram p/u and have been reading that the dash in these vehicles crack and fall in. this makes the electricial system fail. i have notice 3 cracks in my dash. i want someone to know. i still make payments on this veh. *tr
I saw a local news story about the dodge ram 1500s having dashboard issues cracking and collapsing. i own a 2002 dodge ram 1500 that has five to six large cracks spanning the dashboard. *tr
2002 dodge ram 1500, has two long vertical cracks in the dashboard, have a cover on the dash to protect it from the sun, but cracked anyway. *tr
The dashboard in my truck has disintegrated to the point that i had to remove it because i was scared that one of my kids would get hurt or even killed if we were involved in an accident. i believe chrysler co. should initiate a full recall and replace the plastic death traps they installed in their vehicles. *tr
The dash on my 2002 dodge ram 1500 has cracked in multiple places due to defective plastics. i understand i am not the only person with this issue. where this has become a safety issue is the sharpness of the parts. my son and i have both sliced our hands open when cleaning the dash, even trying to be careful. this is a safety issue and should be addressed by chrysler. see the following website as i am not the only person with this issue. http://www.dodgeproblems.com/cracked-dashboard.shtml. *tr
Dashboard cracks: riding down the road i hear a loud pop sound and notice my very well taken care of vehicle has a large crack in the dash. a few days later i notice another and then more, what is the problem? i start investigating over the internet and i see this is a wide spread problem, due to poor materials, with late model dodge trucks that has not been addressed by the dodge corp. and we the consumers would like some rectification. *tr
The dashboard has cracks that developed over time. there has not been any damage or action taken to cause the cracks.*ak
I have several large cracks in my dashboard. small chunks fall off of it whenever i drive it. it is a 2002 dodge 1500 pick up. *tr
Dashboard is cracking up. big piece are falling down in behind the instrument panel . have talked to my local dealer and the say there is nothing they can do about it. *tr
Dash board cracking, dash light and headlight went out while driving. also, replace windshield twice. unknown why the windshield crack. *tr
The dash board in my 2002 dodge ram 1500 has completely deteriorated. it's completely covered with cracks, and two of the vents have fallen inside the dash board. i contacted chrysler and they advised that they could do nothing for the problem because the warranty for the dash board had expired. *tr
Dash board completely cracked to pieces and i am concerned it will not be safe to drive any more. all it was caused by was heating and cooling through out the year. there is like no insulation in the dash. i know of trucks that were one year old and there dash cracked. the entire dash needs to be replaced, which will be a nation wide campaign. *tr
Large crack has developed in the passenger side dash board. possible safety issue. *tr
2002 dodge ram 1500 - dash cracked in several places. *jb