Disclaimer: Not affiliated with or endorsed by Dodge Motor Company. For informational purposes only. Full Disclaimer

Problems with 2013 Dodge Journey SEATS

On average, the 2013 Dodge Journey starts to “feel” problems with the SEATS and its various aspects after 96 781 miles.

Recently reported SEATS problems on 2013 Dodge Journey

My headrest on my driver seat just busted out while i was driving on i10 and hit me in the back of my head. it hit me so hard i swerved left to right like 3 4 times, i literally had to pull over and get out to see wat that was, i thought something came thru the back of my window, it knocked me dizzy for a few minutes, i had to sit and wait, i thought i was going to go out, i had to close my eyes and debilitate, the most scariest thing ever, my neck and back hurt.*dt*jb

Safety features of the front head rest deployed without cause, while driving under normal conditions.

My headrest deployed suddenly and broke apart into two pieces while i was driving approximately 45 mph on a flat, level highway. being so close to my ears, the noise was very loud. my head was thrust forward in a downward fashion. i initially thought i was rear-ended, but realized there were no other cars around me. it was very frightening to have this happen while driving. i have approximately 56,000 miles on my car. i am the only driver of the vehicle and do not transport children. there was no abuse/neglect on my part that could have caused or contributed to this situation. my neck is a little sore, but i suffered no serious injury. i do not feel it is safe to have my sister in my car because she has had a previous neck surgery. if it had happened to her, i do not believe she would have been as lucky. this is an extremely dangerous defect.

Headrest on passenger side popped out when my daughter was getting out of the car. i tried to push it back in but the plastic that clamps around the metal bar was snapped off.

Passenger headrest just snapped apart while parked in our driveway. no accident and not in motion.

The headrest deployed and plastic safety clips appear to be broken. deployed for no reason.

I was driving all the sudden i hear this pop sound my headrest busted open the plastic broke inside. i have read looked up that it has happen to a lot of people

Passenger front seat headrest driving down the road the headrest shot open striking my wife in the back of the head for no apparent reason. i have read other issues other people have experienced same problem. this is dangerous and needs to be addressed before a accident happens and someone gets killed. i think dodge should be recalling these vehicles for these issues.

As i was driving down my street at about 40 mph, the driver's side headrest spontaneously deployed, hitting me hard in the back of my head. i was on a city street going straight, and had hit no bumps.

My head rest deployed while i was stationary in the drive through line at a fast food restaurant (luckily, it did not hit me in the back of the head, because i had leaned forward to talk to the restaurant worker). after researching how to fix this/the cost of fixing this, i see that this happens to nearly every dodge journey. i feel this should be a recall.

The headrests on both front seats popped open. the passenger seat opened when the passenger stretched and touched the back of the headrest. this was during a trip, maybe in 2015. the car was in motion on a highway. we took it to a dealer to reset the headrest and were told it could not be reset and would cost iver $600 to fix it. it is unknown how the driver headrest opened. we attempted to reset it, but it will not stat in the lpcked position. neither instance was caused by an accident.

I was sitting with my car on, in park in the parking lot when my driver side headrest deployed. i didn't get in an accident, the headrest wasn't even being touched. it suddenly deployed and luckily i was leaning forward so it didn't hit me. it looks like something inside of it broke.

Passenger headrest airbag spontaneously deployed injuring passenger. the vehicle was parked and stationary at the time of the incident.

The active headrest has failed. i initially thought it was deployed, but after attempting to reset the unit, i noticed the silver pin that was designed to hold the headrest in position was loose. the small pieces of plastic that held this in place have completely broken loose, thus deploying the headrest. closing this back into position is now impossible. i considered ordering a replacement part, but why should i buy something that is likely to fail? i called the dealer to see what they would charge to fix this for me, after being quoted $192 in labor, i decided that they would not be helping me with this. i'm glad this did not slap me in the back of the head while i was driving. this could very well knock a driver unconscious, or cause him or her to lose control of the vehicle. it is my opinion this needs to be examined before someone is killed, or do we have to wait for that to happen before a recall is issued? my vehicle was stationary. i found the headrest open when i opened the door to go to work. i would be more than happy to discuss this further. i can get photos of the broken headrest, i'm at work at the moment, but i can take pictures tonight and upload tomorrow if need be. thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm

On september 28 2016 2:30 pm riding north on hwy 59 from kingwood we had just passed thru sheppard tx. we had been on cruise at 70 mph since cleveland tx when we heard a loud explosion my head rest had exploded and pushed my head forward fast. my husband was driving and he thought i had been shot by a stray bullet the way my head bolted forward.

Tl* the contact owns a 2013 dodge journey. while driving approximately 30 mph, the front driver seat head rest deployed intermittently. the failure recurred on one occasion. the contact sustained whiplash and neck spasms from the head rest that required medical attention. the vehicle was not taken to a dealer or independent mechanic. the vehicle was not repaired. the approximate failure mileage was 20,000.

Other 2013 Dodge Journey Problem Categories