Problems with 2009 Dodge Journey ELECTRICAL SYSTEM

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair the was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact reached out to the dealer and manufacturer to schedule an appointment. they both stated that the parts were not available. the contact stated that on several occasions, the vehicle would shutter and all the warning lights flickered. the manufacturer was made aware of the failure. the contact was placed in a waiting list. the vehicle was not repaired. the failure mileage was 100,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at an unknown speed, the vehicle stalled without warning. the vehicle was restarted after several attempts. the contact stated that the failure recurred multiple times. the vehicle was taken to the dealer where the technician informed the contact to remove everything from the key ring but the failure recurred. the contact later received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and was not able to receive the recall repair due to the part being unavailable for an extended period of time. the manufacturer was notified of the failure and was unable to provide a reasonable time frame to when the part would be provided to the dealer. the failure mileage was not available. parts distribution disconnect. updated 04/08/16*lj *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system ), however, the par to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 09/21/15*lj updated 09/24/15*jb

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign number: 14v37300 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.

Recall on fobik has been open since may 2015. dealers never seem to have the part available.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle stalled and the service engine warning light illuminated. the failure occurred several times. the vehicle was taken to a dealer where the failure was unable to be determined. the vehicle was taken back to the dealer who replaced the win module four times and the failure recurred. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) but the part was not available. the manufacturer was notified of the failure. the failure mileage was not available.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issues. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. while attempting to start the vehicle, the ignition failed intermittently. the failure was persistent. the vehicle was taken to an independent mechanic where it was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the failure mileage was approximately 125,000. part distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure persisted. the contact stated that while driving approximately 30 mph and making a left turn, the vehicle inadvertently moved into the accessory position without warning. the vehicle did restart, however, the failure recurred on four other occasions. the vehicle was taken back to the dealer and the key fob was replaced however, the failure recurred. the manufacturer was made aware of the failure. the approximate failure mileage was 113,500.

I own the vehicle in question and have on several ocasions contacted the dealership neilson dodge in east hanover, nj where i purchased the vehicle from to fix the systems involvled in this recall, but to no avail. they have told me they do not have the parts to complete the repairs. my car has failed to start several different times and has shut off while i was driving once. there have also been a few times when the vehicle has started, but no electrical systems have worked execpt for the engine. i drive 60 miles to work per day on roads with speeds of 45-50 mph which creates a dangerous situation if the electrical system were to shut down. i am at a loss as to how to proceed and how that nhtsa can be of assistance to me.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start on several occasions and made an abnormal sound. the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the failure mileage was approximately 100,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. part distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle had a sudden reduction in speed without warning. the vehicle had to be pulled over, turned off, and restarted to reset the computer each time the failure recurred. the lightning bolt warning light randomly flashed and, as the failure progressed, it remained illuminated. the dealer replaced the pcm and the failure recurred within a week. the contact was unable to get the vehicle to start. the vehicle was included in nhtsa campaign number: 14v373000 (air bags and electrical system), but the contact did not receive a notification. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was not available.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 11v139000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while driving approximately 35 mph, the vehicle stalled. the vehicle was towed back to the contacts residence. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 137,870.

Tl* the contact owns a 2009 dodge journey. the contact stated that the ignition key failed to turn into the on position. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the manufacturer was notified of the failure. the failure mileage was 88,000.

Tl* the contact owns a 2009 dodge journey. while parked, the vehicle failed to start and the check engine warning light illuminated. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2009 dodge journey. the contact stated that the notice for nhtsa campaign number: 14v373000 (electrical systems) was received in may of 2015. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. updated 09/21/15*lj updated 12/13/2017*cn

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start occasionally after turning the ignition key. the cause of the failure was not diagnosed or repaired. the recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in may of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the failure mileage was not available.

The front window won't roll down and the side mirrors won't operate. *tr

Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. when the ignition key was turned to the on position, the vehicle failed to start without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the ignition switched needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 122,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the vehicle was taken to the dealer. the technician diagnosed that the win module and ignition switch needed to be replaced and the key fobs need to be reprogrammed. the dealer informed the contact that the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 64,000. updated 09/03/15*lj the consumer stated the manufacturer would not reimburse the cost of repairs because the symptoms did not line up with other recalls. the manufacturer advised that if the vehicle had no failure at all then they would have paid for the repair. updated 12/8/2015 *js

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 7/1/15*cn updated 9/15/15*js

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while driving approximately 35 mph, the seat warning light illuminated. the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 104,879. the vin was not available. updated 09/18/15*lj updated 3/23/2016*js updated 11/15/2017*cn

I am not able to open any doors except the driver door. the trunk will not open and dodge did not build a manual key entry for this model. also i have a starting problem the car stalls and won't start unless i put it in neutral or jiggle the gear up into drive and back into park. the car turns very slowly when making left hand turns and the engine revs up sometimes when it's trying to pick speed back up after a turn. the dealer told us it was the battery and we had them install a new one but the issue is still there. i've read several complaints about the same issue. customers getting their batter, starters all the recalls updated because they were told those were the issues but was not as their issue still existed as do mine. i don't want to spend a fortune at the dealer until they find what the problem is. the manufacturer should know what the problem is from all the complaints being the same. i emailed them for suggestions of what they think it may be and they just said take it to the dealership.

Tl* the contact owns a 2009 dodge journey. the contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number:14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 95,000.

Attempted to used the remote to unlock the doors but it would not work. changed the battery still did not work. had to use the key to unlock the driver door manually. once in the door locks buttons would not unlock the other doors. had to open front passenger door manually from insidchre the car. pull up the door locks on both rear doors in order for the to be opened. once the car was on we noticed the rear wiper blade does not work nor does the trunk open. there is no manual way to open the trunk at all. i've checked the manual and it never described this issue. googled it and a lot of others has described this happening to their car but no one can pin point the issue. we changed the fuse this now allowed the driver door only to unlock using the remote, but we still have to manually unlock the rear doors to open them and pull the handle on the front passenger door to open it, as it can't be opened at all from the outside. changing the fuse did not have an affect on the rear wiper or the trunk. i've never seen a vehicle where the trunk has no other way to be opened. this made it very hard to get to the handle for the spare tire. received call from customer service after a facebook complaint and they advised we needed to bring it in to the dealer so they can figure it out. we are skeptical because a few months prior to that we took it to the dealer to fix a very bad drag. when you make a left hand turn the car drags and goes really slow and takes a few seconds to get back to normal speed. the dealer charged us close to $500 and did not fix the problem. they fixed something that did not need fixing and told us if was fixed we had to turn around not even a minute after pulling off the lot with it to advise them it was not fixed. they wanted to keep charging us for different things because they could not figure out what it was. we declined because no money for guesses.

My name is [xxx] and i am complaining about my 2009 dodge journey r/t awd. first the electrical system or wiring harness has a severe problem. it does not want to start like it should. i've been through 2 good interstate batteries in the last 2 years that have not seemed to work. next and the most dangerous is the braking system which is to small for this vehicle. from what i have researched they used a braking system from a dodge magnum(in the series 1 from 2008-2012) when it should have been used from an suv. the rotors where out after 9000 miles while the front pads go after 3000-4000 miles. leaving the back brake pads with the longest life of around 5000 miles this is with aggressive or non-aggressive driving it doesn't matter. this kind of brake and rotor wear and tear is nowadays unheard of. this kind of vehicle is unsafe and very expensive for the average american vehicle owner. these vehicles are as plain as day as much of a lemon as they come. between the electrical or ignition problems that are as plain as day and can not be fixed by your average mechanic and thousands of dollars. also the breaking system which is to small that also can't be fixed without many thousand dollars worth of parts and labor. not to mention the thousands that have already been put into these problems that did not fix for long. the only other thing that i feel that can happen is for there to be a recall by dodge. to fix the electrical-ignition problem and to have a bigger breaking system put on like they did the (series 2 journey from 2012 on till now). and the braking issues are better. so if they can do it now why can they fix the series 1. i think it's a combination of laziness and greediness with there money. pleas help my vehicle right along with the other tens of thousands who have the same problems. don't let dodge get away with this and help make these problems an active recall !! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 5/29/15*cn updated 9/17/2015 *js

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start after repeated attempts. the vehicle was finally able to start after several attempts. while utilizing the key to drive the vehicle, the vehicle would go into accessory mode and stall. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 50. ...updated 02/02/16 *bf the consumer stated also had to have the heater core replace. *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the vehicle was towed to the contact's residence. the failure recurred numerous times. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 200,000.