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Problems with 2009 Dodge Journey ELECTRICAL SYSTEM

On average, the 2009 Dodge Journey starts to “feel” problems with the ELECTRICAL SYSTEM and its various aspects after 78 346 miles.

Components Affected by ELECTRICAL SYSTEM Issues

We have classified the 709 complaints from 2009 Dodge Journey about ELECTRICAL SYSTEM into the following categories.

IGNITION 10 WIRING 6 12V/24V/48V BATTERY 2 STARTER ASSEMBLY 2 HORN 1 SOFTWARE 1

Recently reported ELECTRICAL SYSTEM problems on 2009 Dodge Journey

Tl* the contact owns a 2009 dodge journey. it took the contact five attempts to start the vehicle. the contact had to place the vehicle in neutral and remove and re-insert the key in the ignition in order for the vehicle to start. the vehicle was taken to a dealer where it was diagnosed that the wireless ignition module, occupant restraint control module, and ignition key needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 163,220.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vin was included in nhtsa campaign numbers: 14v373000 (air bags and electrical system) and 10v658000 (electrical system). the contact called the dealer, but the part was not available within a reasonable time frame. the contact was unable to schedule an appointment and determine when the vehicle would be repaired. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at 70 mph, the vehicle stalled without warning. the contact coasted over to the side of the road. the vehicle was towed to an independent mechanic where the failure was unable to be determined. in addition, the contact stated that the failure occurred on another occasion. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 133,000.

Have a recall letter sent to fix my dodge win....called four different dealerships...closest ones to me 78247 two didn't have openings till end of march...one wasn't taking anymore appointments..and the last one was first come first serve meaning i would have to leave my car there five days for an hour long fix and they would get to it when they would get to it....obviously i do not normally go to dealerships for repairs because of the lack of device..case in point and the overcharges for simple repairs. at this point it looks as though no dealership is willing to take time for a recall fix on their own product. what other way..means is there to fix this since it seems i'm on my own until this part breaks.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that when starting the vehicle or when driving across bumpy roads, the vehicle's electrical system would fail without warning and all alarms sounded however, the vehicle would remain on and would still be able to be driven. the approximate failure mileage was 70,000. the manufacturer was not made aware of the failure. parts distribution disconnect.

The failure that occurred on feb 12,2016. put the life of my child and myself in eminent danger. while traveling 70 mph in the high speed lane, with moderate traffic on the highway, the car sudden shut off. the dashboard went black, the engine stalled and the car became almost impossible to drive. not one indicator light on the inside or the outside of the vehicle worked, i reached for hazard lights that did not respond, the gas pedal was unresponsive. the steering was slow and hard to use- power steering was not available. brakes seemed slow to respond. i know for certain had i collided with any item the airbags would absolutely without a doubt not deployed. the car had simply decided to "shut off", i put the car in neutral hoping to continue rolling forward down the highway with traffic. i was able to muscle the car to safety on the side of the road. i placed the car in park , and turned the ignition to the off position. after several minutes of calming myself and my daughter down i restarted the car. it started, however now every light that can illuminate on the dash, the wipers, day time running lights, radio, and door chimes in a 30-40 second repeating pattern. the dashboard indicates that the car is in park, reverse, neutral, and all forms of drive at the same time. the speedometer, rpm gauge, gas gauge , oil pressure and temperature gauge bounce from the minimum to the maximum during the cycle. the car has clearly had a extensive electrical failure- the "main computer" - as i dont know the exact component that has failed is no longer able to determine whats going on. having this terrifying failure with my daughter in the car caused me to google the problem, im not the only owner this is a reoccurring situation for many owners. im just so thankful to have walked away unharmed

2009 dodge journey. consumer writes in regards to replacement parts not available to complete wireless ignition node module recall notice. *smd

Tl* the contact owns a 2009 dodge journey. while driving at any speed, the vehicle stalled and the engine light illuminated. the contact had to make several attempts to start the vehicle. the vehicle was repaired according to an unknown recall, but the failure recurred. the vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and pcm. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was approximately 146,557.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 15v373000 (electrical system:ignition switch). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the failure mileage was 38,000.

Tl* the contact owns a 2009 dodge journey. while driving 40 mph, the vehicle began to shake. in addition, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the wireless ignition node needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 100,400. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign numbers: 14v373000 (electrical system) and 16v047000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect and vin tools confirms part not available. updated 05/10/16*lj *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 04/13/16*lj

Received first recall last year about june and went to dealer. they did not have the part. this was done at least 3 times. received second recall for the same thing. dealer was contacted and was still told no part available. on 1-8-2016 i contacted the vehicle safety hotline and was assured the would file my complaint. complaint id is od-10818896. still have not received further info on this matter. was suppose to received something about this in the mail and also by e-mail.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. in january of 2016, the vehicle was repaired according to nhtsa campaign number: 14v373000 (air bags, electrical system). the repair failed to correct the failure. the vehicle was stalling and could not be restarted. the manufacturer was not notified. the failure mileage was 86,000.

Re ignition recall. unable to have the ignition repaired by hernnstein motors in waverly ohio, due to the company saying they cannot get the repair parts needed. the recall notice was may 16 2015. they cannot honor repeated requests.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while parked, the vehicle could not be started. the vehicle was towed to a dealer where it was diagnosed that the wireless ignition node receiver needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 14v373000 (electrical system). the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 92,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving approximately 65 mph, the vehicle stalled. the contact maneuvered to the side of the road. the vehicle was towed to the dealer. the vehicle was repaired however, the diagnosis was unknown. the vehicle failure recurred. in addition, the contact stated that the vehicle failed to start. the contact stated that an unknown warning indicator illuminated at all times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 161,952.

Takata recall - this recall has been out since june 2015, it is now december 2015 and i still cannot get the repairs made as i am continuously told the parts are on "back order". my car does not start half of the time and is not being fixed!!!

There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. i contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.

Tl* the contact owns a 2009 dodge journey. while driving at various speeds, the vehicle stalled without warning. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 101,404. the vin was not available.

Tl* the contact owns a 2009 dodge journey. while driving at various speeds, the windshield wipers and indicators on the instrument panel would independently power on. the vehicle was taken to the dealer where it was diagnosed that the wiring behind the radio failed and needed to be repaired. the vehicle was repaired, but the failure recurred. the vehicle was taken to the dealer where it was diagnosed that the power control module and tcm would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.

Recall # r03/ nhtsa 14v-373 ....called dealer ( northtown auto. 2020 niagarafalls blvd. 14150. about recall. my car has shut off unexpectedly in the past. they conveyed it could be months before they get to it. this is unsafe and unacceptable.

Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign numbers: 16v047000 (air bags) and 14v373000 (air bags and electrical system). the parts were not available in a reasonable time frame to receive the repairs from the dealer. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc... . also it intermittently increases to a high rpm for about 10 seconds or so, then returns to normal. this can occur at a constant speed on a level road. dealer can not find the issue since no 'trouble' light is on. i see what seems to be a similar issue on an internet search, but have not found any cause. after several trips and several hundred dollars paid to chrysler dealers, nothing has been found and nothing has been suggested. the stalling in traffic is very troublesome as it may cause injury to my family. for this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign numbers: 10v658000 (electrical system) and 14v373000 (electrical system); however, the parts were unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2009 dodge journey. the contact received notification nhtsa campaign number: 14v373000 (electrical system, air bags) however the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact did not experience a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact did not experience a failure. parts distribution disconnect.

Not getting a response from dealer to replace fobik on recall notice r03/nhtsa 14v-373

2009 dodge journey. consumer writes in regards to wireless ignition node module recall notice issues. *smd the consumer stated he purchased a key in march 2015 for $224 and the key does not work all the time. also, the lock button and the two keys the dealer gave the consumer worked intermittently. *jb

While driving the car wheel will lock up and cut off. no warning i have taken it to mechanics who said nothing is wrong. i have been dealing this since i purchased the car. also front brakes where out i recently had to change the brake caliber in the front of vehicle.

I purchased a 2009 dodge journey in march 2015. it gave me no issues until after i completed the key fob recall in august 2015. since then, it would randomly not start. it was in and out of the dealership several times and the following parts were replaced, all of which were covered under the extended warranty i purchased with the vehicle: fuel injector on oct. 9, a new battery on oct. 29, 2015, a new starter on nov. 16, 2015, a leaking overflow container on nov. 24, 2015, the tipm was replaced on april 11, 2016, and most recently electrical wires and cables on june 7, 2016, which hook up to the starter. i called chrysler headquarters on or about may 2 to report these issues and i received very poor customer service. i was told that my vehicle is too old and has too much mileage for them to do anything for me. the journey has had episodes almost every day, sometimes more than once a day, of not starting since i got it back last week. the dealership told me when it does act up, to put it in neutral, which has been successful in getting the vehicle to start. they are taking it back on monday to replace yet another part that they hope will finally be the answer to this ongoing nightmare, but i'm not getting my hopes up. if we weren't in an upside-down loan, we would have traded in the journey a long time ago. it is not a reliable vehicle'luckily i haven't been stranded in a remote location at night, but it doesn't seem right that i should have to resort to taking that chance. i've never had so many issues with any other vehicle i've owned!

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at 30 mph, the vehicle stalled as the electronic throttle warning light illuminated. the contact mentioned that two weeks prior the failure, the vehicle had been repaired under nhtsa campaign number: 14v373000 (air bags , electrical system). the vehicle was taken back to the dealer and the technician was unable to determine the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 58,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact was unable to receive the part from the dealer to schedule the recall repair within a reasonable time. the manufacturer was also contacted and was unable to provide a time frame of when the part would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. while driving approximately 40 mph, the vehicle shut off. the failure recurred multiple times intermittently. the vehicle was taken to a dealer for diagnostic testing. the mechanic replaced the ignition switch, but the failure persisted. the vehicle was not repaired. the contact also stated that the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the contact was notified that the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the approximate failure mileage was 60,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part was unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

2009 dodge journey. consumer writes in regards to no parts available to complete recall notice 14v-373. *smd

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while driving 25 mph, it was noticed that there was a fire on both rear seats of the vehicle. in addition, there were flames underneath the vehicle. the fire department was able to extinguish the fire. a police report was filed. the vehicle was towed from the scene to a collision center. the cause of the fire was undetermined. in addition, while driving at 25 mph, the vehicle stalled. the contact was able to restart the vehicle and all the warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage and vin were unknown.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 144,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.

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