Tl* the contact owns a 2017 dodge grand caravan. while driving 20 mph, the vehicle revved, but failed to accelerate and move. in addition, the check engine warning indicator illuminated. the vehicle was taken to an independent mechanic who stated that the transmission needed to be rebuilt. the local dealer and manufacturer were not contacted. the failure mileage was 61,000.
Tl* the contact owns a 2017 dodge grand caravan. while the vehicle was parked and unoccupied, it rolled down a hill and crashed into a home and tree. a police report was filed and there were no injuries. the vehicle was towed to ferrario chrysler dodge jeep (located at 2463 corning rd, elmira, ny 14903, (607) 733-9108), but was not diagnosed or repaired. the manufacturer was notified of the failure and did not assist. the failure mileage was unknown. *bf ..*jb *dt*jb
On 01/28/2019,, after i opened the hood to exam the power/train and other components under the hood. i immediately noticed three wires and a yellow fuse attached to my battery/ i immediately asked "timmy" what these were and why is the engine so loud? he stated that he did not know. i asked, "may i speak to the tech that installed my transmission?" he replied, "i'm really busy.." he walked away while i was asking him questions, without any explanation or repairs. the dodge dealer installed aftermarket wiring and a fuse on my vehicle without my permission and refused to tell me what it controls and why it is needed. "timmy" also stated to me the loud rumbling noises were normal. i informed him, that is not how my car sounded prior to the transmission failing.
The transmission stopped shifting into gear (reverse and drive). the van stopped in the middle of the highway, directly in traffic. the vehicle was in drive when t stopped completely. the vehicle was screaming loudly and would not shift into gear at all. my life was in immediate danger! the electrical is turning on and off without assistance including while driving. this has happened several times prior. the dodge dealer was notified in person of my issues and concerns. nothing was done to ensure the safety of the vehicle at any time. the vehicle has been out of service for 30 days.
Tl* the contact owns a 2017 dodge grand caravan. while driving unknown speeds, the engine compartment shook and the vehicle stalled. all the warning indicators illuminated on the instrument panel. the vehicle was towed to gwinnett chrysler dodge jeep ram (5054 us-78, stone mountain, ga 30087, (678) 384-4774) where it was diagnosed that the power train control module was shorting out the fuel pump. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the fuel pump was covered under the warranty. no further assistance was provided. the failure mileage was 48,000.
I was on highway 87 in i was in motion all of a sudden the wheel jerked to the left i tried to keep streering wheel stright and then it jerked to the right, and then it got stuck motor stilln running and then it went into reverse by itself without me touching anything there was a lot of damage dune to my van. collision location sr-87 & mp-214 report #2018-052783 date 10/24/18 the airbags did note operate at all
Vehicle was in a parking lot running but parked. it shifted out of park and started rolling by itself.