Problems with 2016 Dodge Grand Caravan SEATS

The van was in park, off, locked and unoccupied, in my driveway, on a level surface, when the driver side front seat headrest safety system deployed. it was discovered when we were preparing to leave. the plastic tabs on the inside of the headrest appear to have broken, allowing it to move up and forward.

I have 2 seperate issues. the first issue is like many other caravan owners, the rear sliding door locks are both malfunctioning. the rear drivers door started with the loud buzzing when it would lock at around 60,000 miles. at around 92,000 miles the rear passenger doorlock broke in the locked position. the door will not unlock electrically or manually. it is permanently locked. this is a very bad saftey issue! if there was an emergency and the drivers rear door got damaged, no one in the rear of the vehicle can get out! as many complaints that i have seen on this issue, this is clearly a defective part that should be recalled! my second issue is the cables that make the middle passenger seat fold up have broken. this happened at around 80,000 miles. both failures happened when the vehicle was stationary.

When moving the drivers seat. the airbag light comes. on. move the seat back the light goes off.

When i collapse the second row seats in my 2016 dodge grand caravan, the head rest snap downward, extremely fast with a powerful force. i am required to pull on a handle on the doorside of the seat, which begins the automatic process of the folding of the chair, to eventually be able to store the seat in the floor of the van, for cargo space. the first time i attempted to store the second row passenger seat, on the driver's side of the vehicle, i placed my left hand on the inside, upper part of the seat, where your right shoulder might be if you are sitting in the seat. when i raised the handle to collapse the seat, the head rest, slammed down on my left arm. it was painful, it felt like my left arm may have been fractured, and it was badly bruised for more than a month. the next time i was clipped by the head rest, i was pulling up on the handle and at the same time instinctually remembered what happened the first time, and in an attempted to pull my arm out of harm's way, my left wrist was smashed under the force of the headrest. my most recent injury from the head rest malfunction, was a bash to my head while collapsing the passenger side second row seat. i wanted to talk to some one at dodge about this, but i was unable to locate a contact for these matters. i am glad i found your site. i hope no one else has had the same, or even similar experiences. thank you for your attention to this matter. the vehicle was stationary when these events took place.*dt*dt *js

The middle bench seat is not wide enough to safely hold an infant car seat even though it has a latch system for the car seat. the infant car seat hangs off the seat and is not safely supported by the seat an chrysler has no safe alternative to fix the safety issue. also since it's a bench seat you cannot use the seatbelt that crosses the walkway for any car seat because this is also a safety issue that chrysler does not have a resolution for. these issues are when the vehicle is stationary, and in motion on any city street or highway, turning, or traveling straight. chrysler does not care if parents can safely secure a car seat of any kind in their vehicles. instead they tell you to read the manual for the car seat and for the vehicle you purchased and that's it.

The 2016 dodge grand caravan was the direct cause of injury during appropriate and expected use of the vehicle. the vehicle did not malfunction. i was sitting in the middle left passenger's seat while the vehicle was in park. i was not wearing a seatbelt because the vehicle was off and in a safe parking lot. i attempted to engage the reclining function of the seat. the seat flew forward with extraordinary force upon engaging the recliner lever. the seats have stow-n-go, a mechanical feature that folds the seat into the floor for storage. the lever to engage stow-n-go and the lever to engage recline are the same lever, and there is no warning sign on the seat, in the vehicle, or in the owner's manual. the headrest folded forward, striking me in the back of the head and neck, and the seat struck my back. i received a concussion, whiplash, and permanent hearing damage and tinnitus due to the impact. medical treatment is ongoing to determine severity of compressed nerves and damage to bone, with symptoms persisting five months after and are considered to continue persisting for months by medical professionals because of the trauma directly caused by the vehicle.