This van has been to the dealership at lest 8 times since new. the throttle response is really bad. from stop lights and in slow moving areas driving less then 10mph it will lose almost all throttle control. it will either be full throttle or none. when passing sometimes nothing will happen when you press on the gas. i've had times in town that it will just stick on full throttle as well. also have a problem with it rolling backwards out of control when in drive we have to all ways have our foot on the breaks. the van once rolled backwards down a hill with my wife and kids in it. my insurance paid for the damage. my wife had it in drive and press the gas to go up the hill and the van would not accelerate it just rolled backwards and damaged the van. she had the gas pedal to the floor and it did nothing. i got the van brand new from the dealership. they tell me it's normal and not to worry about it. it still a problem and i'm stuck with it.
Etm was stuck merging onto a highway while accelerating. vehicle accelerated itself. had to pull over and turn the car off to get it to reset. vehicle would would redline rpm's while braking. happened approx. november 2015. hasn't happened again. then a couple months later the clockspring behind the steering wheel went out rendering the horn and all steering controls (volume, cruise control, etc.) useless. it also caused the driver side airbag light to remain constantly on.
Within the first few weeks of driving this leased vehicle, i reported this to the dealer. the problem was that the cruise control was popping out of cruise without any interaction from me. i've reported this every time i went in for a oil change. i have 55,000 miles on this van. so, this has been reported at least 13 times! there was a change in cruise controls after the first report. the second was a reprogram. the third was a reprogram. i have a lemon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! this year they made me pay a $90.00 fee for servicing this. i was reimbursed because i called the service manager and complained. but he told me that no work was performed for the problem. driving highway or side streets at different speeds this will happen 10+ times a day. now, my transmission has bucked and slipped a few times during the episodes. the cruise control delays (and not stops) but now enough to finally go into a gear that is in between and this clunks into a gear. not good! i initially wanted to buy this vehicle after my lease ran out. i even placed decals all over the van advertising hurst fresh. i need this dealer that is representing the dodge to stop giving me the look that i'm wrong in what i'm experiencing. i heard that other recalls from this manufacturer for this cruise control is being taken care of. as for the transmission, this is a true experience. please help me as i am going to get a lawyer if this doesn't get a recall. i'll never lease another vehicle from both the dealer and maker of this vehicle. thank you for your service! *tr
Tl* the contact owns a 2015 dodge grand caravan. while driving 60 mph, the accelerator pedal stuck to the floor. in addition, the vehicle accelerated rapidly without warning. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 8,000.
Tl* the contact owns a 2015 dodge grand caravan. the contact stated that while driving at approximately 35 mph, the brake pedal was depressed but the vehicle accelerated without warning. the ignition key was turned to the off position in order for the vehicle to come to a stop. the failure recurred three times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 1,500.