As i was driving my 2014 dodge caravan at night on a rural highway on february 4 2020 , i heard a loud bang ,the passenger side head rest activated without any reason,the bang shocked me,it was so loud, causing me to almost run into oncoming traffic
Tl* the contact owns a 2014 dodge grand caravan. the contact stated that the driver's side head rest suddenly deployed without warning. the failure occurred while the contact was attempting to readjust the head rest. there were no injuries. the cause of the failure was not determined. bank crossing dodge (2377 homer rd, commerce, ga) was notified of the failure. the manufacturer was not notified. the failure mileage was 55,000.
Tl* the contact owns a 2014 dodge grand caravan. while the vehicle was parked, the front passenger seat head rest air bag abpruptly deployed. the front passenger seat was unoccupied. the vehicle was not diagnosed or repaired. the manufacturer was contacted. the dealer was not notified. the failure mileage was 205,000.
Passenger side headrest exploded forward while we were driving down the highway. there was no accident. passenger was hit in the back of the head. this "safety" device deployed in error.
At the of my trip, as i park the vehicle, the passenger head rest exploded.
Drivers side headrest popped open without having any collision. vehicle was parked and turned off.
My vehicle was parked at my job. when i returned to my vehicle to leave work i noticed that the front passenger headrest was deployed. i checked for any damage to the vehicle and there was none at all. i drove the vehicle home and my husband tried to reset the headrest but it appears as the plastic clips that hold the "rod" in place have broken so the headrest will not reset. i do not feel safe having a passenger in the seat nor do i really feel safe driving incase the driver's side was to deploy while i am driving.
While wife was at work, driver side headrest deployed at some point. (she parked at 6am and came out at 330pm). van was parked and upon inspection no damage done to vehicle to warrant deployment, airbags not deployed and only the drivers side headrest deployed. headrest not covered under warranty, had to move it to passenger seat in order to be able to drive the vehicle. after inspecting headrest, found that left plastic clip holding in bar assembly snapped and broke off, causing the right one to warp and break (just a gap). headrest cannot be reset due to the damage and a new one has to be purchased.
As vehicle was being backed up at a dealership parking lot the front passenger seat headrest deployed striking the passenger in the neck and skull area.
The rear back seat folded in on our 11 year old son when i came to a quick stop (traveling <20mph). he was ok, and we will not be using that seat as we discovered that it will not actually lock into an upright position. if this had occurred in an accident at greater speeds i'm certain that this defect would have resulted in significant injury and/or death.
The right side seat in the middle row has flipped to fold itself while i was driving. this has happened twice. no one was in the seat either time. i am not certain if the car was in motion. it appears the lever that releases the seat for the stow and go feature either disengaged or did not fully engage the last time the seat was positioned. i wondered if the seat was not fully locking into the upright position everytime. so i have tried to lift the lever up just enough to disengage the seat while keeping the seat in the upright, but not locked, position. i have not been able to do so.
The second row of seating springs forward as if spring loaded in this case striking me in the face as i leaned back to assist a back row passenger. normally the seat is released and pushed forward. this mechanism is released under such force that there is no time to protect yourself from the full force of the seat. no warning appears on the release mechanism. it is poorly designed and dangerous. my nose is still sore from the blow. *tr
Cpsc: i1470304a. 2014 dodge grand caravan. consumer stated while trying to fold down the rear seat it came slamming down on his hand. *ln the consumer stated he followed the numbered straps as instructed and the last strap made the seat slam down on his hand, which was placed on the top of the rear bumper as stability and leverage for reaching in to pull the straps. the skin on his hand was torn. it took several doctor visits and x-rays to determine the bone was not broken, but there was a deep contusion.