Problems with 2013 Dodge Grand Caravan ELECTRICAL SYSTEM

Tl* the contact owns a 2013 dodge caravan. the contact received a notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 2/25/15*cn updated 03/02/15*jb

Tl-the contact owns a 2013 dodge caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. djr

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure.

Tl*the contact owns a 2013 dodge grand caravan. the contact stated that nhtsa campaign number: 14v234000 (electrical system) had exceeded a reasonable amount of time for the recall repair. the vehicle was not repaired. the manufacturer was made aware of delay. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed for the repair was unavailable. the manufacturer was notified of the delay. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) in november of 2014. however, the parts for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 4/21/15*cn

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign number: 14v234000 (electrical system) and stated that the part was unavailable. the vehicle was taken to the dealer where the rear window switches were disconnected to prevent the recall consequence until the part became available. the manufacturer was made aware of the delay. the contact did not experience a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 5/4/15*cn

Recall p25 for rear vent window switch has been out for six months. i contacted the dealer and there is still no replacement part. i contacted the chrysler recall number for "more information"...they had none. six months is an unreasonable amount of time. why is there no replacement part? when will there be a replacement part? these are simple questions that the dealer and the manufacturer cannot or will not answer. i would think that given six months there would be some effort to fix my car or at least explain why the delay and give an estimate of time when they intend to fix it. six months is unreasonable. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the vehicle was taken to a dealer. the technician disconnected the window switch as a temporary remedy due to the part not being available to repair the vehicle. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign id number: 14v234000 (electrical system) and stated that the parts were not available for months. the contact stated that the dealer temporarily disconnected the rear quarter vent window switch but was unable to confirm for months when the part would become available to repair the vehicle. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure. pam updated 03/04/15*lj the consumer received a notice stating the part to repair the vehicle arrived at the dealership. updated 6/15/2015 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts were not available for months. the dealer was unable to provide a specific date for when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

I have been on a waiting list since first notified of this recall. the switch had been disconnected when i first took it to the dealership but i have yet to have the repair completed.

Received notification of recall in sept 2014. i have contacted the dealer (8 times) over the past 7 months and appeared for a scheduled appointment to repair the vehicle. i was informed that parts are not yet available. requested at every contact i call back/reschedule for 2 weeks later. *tr

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical systems) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000(electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl- the contact owns a 2013 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in august of 2014. the vehicle was taken to the dealer and the vent window switch was disconnected due to the recall part needed to perform the remedy was not available. the dealer informed that the part was not available and no estimated time to receive the part was available. the manufacturer was not notified of the delay. the contact did not experience a failure. djr updated 09/09/15*lj updated 12/10/15 *js

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for recall nhtsa campaign: 14v234000 (electrical system). however, the parts were not available in order to perform the recall repairs. the dealer was uncertain when the parts would become available. the manufacturer was notified of the problem. the contact had not experienced a failure.

Tl- the contact owns a 2013 dodge grand caravan. the contact stated that nhtsa campaign number: 14v234000 (electrical system) was received in august of 2014. the vehicle was taken to the dealer and the technician unplugged the vent window switch due to the part needed to perform the recall remedy not being available. the dealer and the manufacturer were contact and informed that the part was not available and no estimated date was available for when the part might become available. the contact did not experience a failure. djr

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the vehicle was taken to a dealer who disconnected the window switch as a temporary remedy because the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. while driving at an unknown speed, the vehicle became extremely hot and the window failed to operate. the vehicle was taken to a dealer where the rear window switches on both sides were removed. the remedy failed to repair the vehicle. the contact received a recall notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 17,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part was not available. the dealer disconnected the rear quarter vent window switch several months ago. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in august of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notice for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification of nhtsa campaign number: 14v234000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 3/12/15*cn updated 03/17/15*jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. ma 10/22/2015 the consumer stated the issue was fixed. updated 04/05/16 *jb

2013 dodge grand caravan. a problem with the window switch for the two rear windows. *ta the consumer stated it shouldn't take 3 1/2 months to get a part to correct a recall defect. recall # 14v234000. *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system); however, the part needed for the repair was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign id number: 14v234000 (electrical system) and stated that the parts were not available for months. the dealer was unable to provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.

2013 dodge grand caravan. consumer writes in regards to the rear quarter vent window switch recall notice. *smd the consumer was informed the part was not available. *jb

Tl*the contact owns 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in july of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notice for nhtsa campaign number: 14v234000 (electrical system); however, the parts needed were not available. the contact received an interim notification in december of 2014. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 3/12/15*cn the part was replaced on 2/1/15. updated *jb

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system). the vehicle was taken to a dealer. the technician deactivated the window switch as a temporary remedy. the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000(electrical system); however, the parts to do the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a recall notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts needed for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

My wife was traveling with our daughter on the highway when all of a sudden the instrument lights started flashing, radio went off, and the car began powering down. thankfully she was able to safely pull off the highway into a parking lot just as it shut down. the vehicle wouldn't restart. i had to leave work early and meet her with jumper cables. in the meantime i called the dealership where we purchased this car new in october of 2012. the service representative kindly told me that because we had 42k miles on it that it was outside of the 3/36000 warranty. i expressed complete disgust with this because we consider this a new (and our dependable) vehicle that is only 20 months old. i managed to charge the battery and limp the car home. i removed the alternator and found one of the slip rings along with one brushes completely worn down to nothing. it's clearly a defective alternator that resulted in a very dangerous driving situation due to loss of power at 60mph on the highway. chrysler customer care and the dealership had no sympathy and even after bringing the alternator into the dealership the service manager said they would need to have the vehicle towed to the dealership so they could "diagnose" it and still couldn't guarantee a warrantied replacement. the dealership wanted me to re-install the failed alternator and then get the car to them some 30 miles away in some chance of them covering the cost to replace it......so i bought a brand new alternator from another dealership at the tune of $400 and installed it myself. i also have submitted a claim to chrysler for a full refund....... *tr

Tl* the contact owns a 2013 dodge grand caravan. while driving approximately 55 mph with the accelerator pedal engaged, the vehicle failed to accelerate without warning. the vehicle was taken to a dealer who stated that the vehicle was operating as designed. the failure recurred. in addition, the contact stated that the radio overheated. the vehicle was taken to the dealer, where it was diagnosed that the radio needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 30.

Dealer (durocher dodge, plattsburgh, ny) has yet to complete recall 14v-234 on our family vehicle. i have checked with them numerous times on it and have been told there is no fix. it has now been almost two years since the recall and i have been unable to use my back vent windows. nobody from the dealership has called me to give me updates and this will eventually lead me to reconnecting the window switch since it is not getting repaired. it is very concerning.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that the rear window switch overheated and started to smoke. the vehicle was taken to a dealer, where the rear window switch was removed. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the parts needed were unavailable to perform the repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 19,000.

Tl* the contact owns a 2013 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system). however, the parts needed were not available. the manufacturer was made aware of the delay. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge grand caravan. the contact stated that nhtsa campaign number: 14v234000 (electrical system) exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.