Tl* the contact owns a 2012 dodge grand caravan. the contact stated that the vehicle failed to start intermittently. the vehicle started when the ignition was in the off position and drained the battery. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that the fuel pump relay and the totally integrated fuel module needed to be replaced. the fuel pump was replaced, but the failure recurred. the local dealer was not contacted. the manufacturer was contacted, but did not assist. the contact stated that the failure was similar to nhtsa campaign number: 15v115000 (electrical system). the failure mileage was 185,000.
Tl* the contact owns a 2012 dodge grand caravan. the contact stated that on several occasions the vehicle was unable to start. the contact also stated that while the vehicle was being driven, the vehicle stalled. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the fuel pump relay needed to be replaced. the vehicle was not repaired. an unnamed dealer was contacted and an appointment was scheduled to have the vehicle repaired. the manufacturer was not contacted or made aware of the failure. the approximate failure mileage was 130,000.
Starting september 2016 we noticed our lights would go on for no reason and our doors would open on its own. we initially chalked it up to our key being faulty and replaced the batteries, but every so often it kept happening. in october our battery died, we figured the last time we changed it was when we originally got the van so maybe it was just time and replaced it. then in november our car would not start right away. it started with have to crank about 2 times. especially in the morning after it sat unused for a couple hours, but then throughout the day it was fine. soon though it took 5 times before it would start so we took it into to our mechanic to see if there was an issue. nothing registered on the computer, we figured maybe our fuel lines were clogged and we did a flush. it fixed the starting problem for about a week and then it happened again. we could hear our car cranking, but it would not start and we would have to crank it a couple times. then while driving our car just stopped. everything shut down, mind you while driving downhill at about 45 mph. the wheel locked and luckily my husband was driving, he was able to get to the side. we towed our car to the mechanic who said now the computer is saying the fuel pump is bad. so we changed that. our van worked perfectly...for one day. the next morning it would crank, but not start. after towing to the dealership they stated the next appointment was in january 2017 and our van would be on standby. we are fortunate we did not have to wait that long to have them look at it, but now they stated we needed to replace the battery...again! the problem was our tipm. it basically fried our brand new battery. total cost for replacing just the tipm $1200!!!! that is not including $140 for diagnostics and $140 for a new battery. how can this happen to a car that is only 4 years old? *tr