Problems with 2010 Dodge Grand Caravan ELECTRICAL SYSTEM

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

When this incident occurred, i was driving 20 mph in a school zone and my daughter was in the van with me. all the electrical instrumentation suddenly turned off. the van continued to move forward, but the turn signals, dash instrument panel, windows, locks, etc. all failed to work. i thought a fuse had blown or something. i pulled off the road and parked, but the van would only turn part way off. the motor stopped running, but the key indicated that the motor was still on. the key would not turn counter clockwise, or "off" past the "on" designation marked on the ignition. the key would not release/come out of the ignition. since i could not get the key out of the ignition, i tried to start the van. it would not start. my husband came out and tried to jump start it, thinking it might be a problem with the battery. this was unsuccessful. i had called a local mechanic from the car, and with his help my husband was able to get the van started. he drove it to the mechanic's shop. the mechanic looked at the "codes" and said it looked like it was under recall. he was able to get the key to release and my husband drove the van to the local dodge dealership. the dealership told him that our van was part of an ignition recall and that dodge would have the parts replaced. we have been waiting more than two weeks now, and still the dealer says the parts are not available. i am afraid to drive the van. i transport my children and children in a carpool. i cannot risk their safety, and i have no car to drive to work. the first week without the van, i borrowed a car. i was on vacation for the next week. i believed dodge would have the parts to fix my van in those two weeks. dodge has still not fixed my van. if these problems cause a wreck, will the airbags even deploy? it is appalling that dodge expects me to drive my family around in an unsafe vehicle. *tr

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled without warning. the contact constantly had to merge to the side of the road to restart the vehicle, but the failure persisted. the vehicle was not diagnosed. the vehicle was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the manufacturer was not notified of the failure. the approximate failure mileage was 91,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

On multiple occasions the electronic ignition switch has failed to operate. the switch fails to start the engine and the switch will not rotate to the off position (will not turn beyond acc. position). this is a family van used for many short trips, including starts and stops. unexpectedly being unable to start the engine, and being unable to turn the vehicle off, remove the key, or lock the vehicle is a serious security issue and a hazard in some situations. a quick look at the internet shows that this is a common problem. *tr

Key fob on recall for over six months. engine will occasionally shut down while driving. key sometimes not recognized and must be reinserted to start. can not get dodge on the phone. dealers have no suggestions. *tr

Tl*the contact owns a 2010 dodge caravan. the contact stated that while making a left turn, the air bags warning light illuminated and the horn failed simultaneously. the failure recurred continuously. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 94,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the key was jammed in the ignition. the key was able to be released after numerous attempts. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 68,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled on numerous times. the vehicle was taken to a dealer where the failure was unable to be replicated. the contact later received notification of nhtsa campaign number: 14v373000 (air bags and electrical system) and when the two dealers were contacted for months, they were unable to determine when the part would become available to repair the vehicle. the manufacturer was also not able to indicate a reasonable date to have the vehicle repaired. the failure mileage was not available. parts distribution disconnect.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.....updated 07/05/16 *bf *cn

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000(electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.

Car shut down completely twice while driving 20-25 mph in city street .received recall r03/nhtsa 14v-373 in june and went to dealer immediately. parts were ordered and still till now dealer says parts are not ready.it is going to be 4 months for a simple repair for a dangerous problem. if the car stopped suddenly twice, it will stop again and 4 months is not an acceptable time for repair.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. the contact received a notification for nhtsa campaign number: 14v234000 (electrical system); however, the parts needed for repair were unavailable. the manufacturer was not notified of the issue. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. the contact recieved notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2010 dodge grand caravan. while attempting to start the vehicle, it failed to start and the key failed to release from the ignition. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the manufacturer was notified of the failure. the failure mileage was 33,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

The vehicle just quite--it died in the middle of the road... there was a recall on this vehicle from chrysler but they stopped 2 months before this one.. called the dealer and they said sorry... it happened numerous times... the recall was on the ignition module which was what they changed on my van..$850.00 dollars worth. *tr

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle required multiple attempts to start. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts for the recall were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the mileage was unknown. part distribution disconnect.

The car will not switch out of first gear, computer system can't pin point problem. have already spent 1300 to repair on first mechanic, he could not find the problem. charged 1300 for his time. 2nd mechanic has had the car for 6 months, he can not find the problem either. dodge has not been helpful at ahll.

Tl*the contact owns a 2010 dodge caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was not available for an extended period of time. the dealer did not provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.

While driving vehicle in a residential area at 20 mph the vehicle shut off (engine stopped running, lost power steering, lost power brakes and im guessing the air bags). immediately checked the ignition and observed the key to be securely in the "on" position (it did not move to the accessory position). was able to immediately restart vehicle. took vehicle to dodge dealership and they did not find any problem with the ignition. there were no error codes in the vehicle computer. dealership suggested removing all extra keys/key rings...so did so. approximately 2 weeks later, with only the car key securely in the ignition (no key rings, etc) again while driving in a residential area at 20 mph the vehicle shut off (engine stopped running, lost power steering, lost power brakes and im guessing the air bags) and almost ran a stop sign. immediately checked the ignition and observed the key to be securely in the "on" position (it did not move to the accessory position). this recurring issue is going to result in a death. dodge needs to address this issue immediately. *tr

Tl*the contact owns a 2010 dodge grand caravan. the contact stated that while driving 35 mph, the vehicle stalled without warning several times. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 74,000. updated 8/10/15*cn

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the engine failed to shut off. when the keys were removed from the ignition switch, the engine remained running. the failure recurred twice. the vehicle was taken to a dealer, where it was diagnosed that the ignition switch needed to be replaced. the contact referenced nhtsa campaign number: 14v373000 (electrical system). the vin was not listed under the recall. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 168,000.

Wife was driving car, was approaching a left turn off the highway into a side street and the engine turned off. she tried starting the car again with the car in park, with the key fob, and it did start again. prior to this, when starting the car in the garage, several times it would start and turn off immediately. i thought it hadn't gotten enough gas to keep going so i just started it again. it might have been the ignition switch snapping out of the start position at that time as well. *tr

Wife was driving car, was approaching a left turn off the highway into a side street and the engine turned off. she tried starting the car again with the car in park, with the key fob, and it did start again. prior to this, when starting the car in the garage, several times it would start and turn off immediately. i thought it hadn't gotten enough gas to keep going so i just started it again. it might have been the ignition switch snapping out of the start position at that time as well. *tr

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. while driving at an unknown speed, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the contact was made aware that the vin was not included in nhtsa campaign number: 14v373000 (electrical system). the manufacturer was made aware of the failure. the failure mileage was 78,591.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 5/18/15*cn

Tl* the contact owns a 2010 dodge grand caravan. while driving at various speeds, the vehicle stalled with error codes illuminating on the instrument panel. the contact also stated that the vehicle had trouble starting. the vehicle was taken to an independent mechanic where it was diagnosed that the win module failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the manufacturer was made aware of the failure. the approximate failure mileage was 100,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number 14v234000 (electrical system) was received in january of 2015. after contacting the dealer multiple occasions the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. while driving at an unknown speed, the radio, air conditioner, and power windows failed to function. in addition, the warning lights failed to illuminate. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was unknown. parts distribution disconnect.

Tl* the contact owns a 2010 dodge grand caravan. the contact stated while driving 25 mph, the vehicle stalled without warning. the vehicle was taken in for diagnostic testing. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 75,000.

Tl* the contact owns a 2010 dodge grand caravan. while driving 20 mph, the ignition key automatically turned into off mode. the contact coasted to the side of the road and restarted the vehicle to continue driving. through research, the contact found nhtsa campaign number: 11v139000 (electrical system) that matched the symptoms being experienced; however, there were no recalls associated with the vehicle. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 58,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact received a recall notification for nhtsa campaign number: 14v373000 (air bags, electrical system). however, the parts needed were not available. the contact believed that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the dealer was contacted and advised that the parts were on back order. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2010 dodge grand caravan. while driving approximately 55 mph, unknown warning indicators illuminated and the gear shift would not move. the contact stated that this was a recurring failure. the vehicle was driven to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 131,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that while approaching a stop light, the vehicle stalled. the vehicle was able to restart. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number 11v139000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was 80,000.

Tl* the contact owns a 2010 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. while driving at 40 mph, the vehicle stalled. the contact was able to restart the vehicle. the vehicle was taken to a dealer and multiple independent mechanics, who were unable to diagnose or repair the vehicle. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the contact was made aware of nhtsa campaign number: 14v373000 (electrical system, air bags). the failure mileage was 71,000.

Was notified of the electrical problem of the ignition recall. was notified that the product was on backorder and i am still waiting on the product to have this corrected before anything major could happen. i am very unsatisfied with the local dealership. *tr

On or about december 5th 2014, my wife attempted to start the above mentioned vehicle with no success. we had to have it towed from colonial beach, va to safford automotive in fredericksburg, va to be repaired. after diagnosing, the win module was found to be bad also both door modules flashed bad. win module was replaced and two new key fobs had to be issued and programmed. our cost was $906.65. this item was on the recall list but we were made to pay out of pocket. we have spoken to the dealer and the better business bureau but have not been successful. we feel it is unfair that we were made to pay for something that was recalled. this expense caused a significant hardship to our family. we hope you are able to help us get our money back. thank you in advance for your help. we are in possession of both the recall notice as well as the original receipt. *tr

Tl* the contact owns a 2010 dodge grand caravan. the contact received a notification for nhtsa campaign id number: 14v234000 (electrical system). however, the parts needed for the repairs were unavailable. the manufacturer not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the recall notice for nhtsa campaign number: 14v2340000 (electrical system) was received in december of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. ma 10/16/15 the consumer stated the part had arrived. updated 12/15/15.*jb

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving at 40 mph, the vehicle stalled. the contact was able to restart the vehicle. the contact was an independent mechanic who diagnosed that the ignition switch and the win module needed to be replaced. the vehicle was not repaired. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the contact was aware of nhtsa campaign number: 11v139000 (electrical system) but the vin was not included. the failure mileage was 95,000.

My van occasionally will not start. i replaced the battery and soon after began having problems with the van failing to start. then i noticed that the passenger airbag dashboard cover was open. also, the passenger rear sliding door does not latch properly. i have tried using both the remote key lock and manually pressing the button to close the door. it takes several attempts to get it to close and lock. *tr

Tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving at various speeds, the vehicle would suddenly shut off and after restarting the engine the vehicle would operate as normal. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failures and the contact was informed that the vin was not included in the nhtsa campaign number 14v373000 (electrical). the contact stated that the vehicle experienced the same failure listed in the recall. the vin was not available. the failure mileage was 55,000.

Tl* the contact owns a 2010 dodge grand caravan. while driving various speeds, the vehicle stalled without warning. the vehicle was taken to the dealer and was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 205,000.