Tl* the contact owns a 2017 dodge durango. the contact stated that while driving at approximately 55 mph, the contact noticed that there was grey and white smoke coming from the tail pipe. in addition, the vehicle was running hot while the start and stop waring light and the check engine warning light illuminated intermittently. the contact mentioned that coolant was put in the vehicle to cool down the engine. the vehicle was taken to an independent mechanic where it was diagnosed that the coil needed to be replaced and the head gasket was cracked and leaking and needed to be replaced. the contact contacted redlands chrysler jeep dodge ram (500 w redlands blvd, redlands, ca 92373) where they informed the contact that the vehicle was unable to be repaired due to warranty expired. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 80,000.
I downloaded and successfully installed a recommended software update to my 2017 dodge durango this past summer. since then i have noticed that i have difficulty shutting off the vehicle because something has changed in the timing of the the automatic shut-off and when i turn it off. i have occasionally started to leave the vehicle and found that i had not turned it off, but back on. this is an aggravation all by itself, but the reason for my real complaint was not discovered until i hooked up my trailer. i found that i cannot turn off or disable my park assist. when there is a near object such as a trailer, when i try to back up, the brakes lock on. i discovered this while in the middle of the road on a blind corner trying to back into a driveway. i live in the country so i had to go a mile down the road in order to find a place that i could u-turn. i then had to detach and manually park my trailer. i can tell you that was a little scary not being able to back into the driveway to get out of harms way. oh, the best part, even though the software problem was caused by dodge software engineers, i have to pay to get it fixed. the soonest appointment is 2 weeks from now. between now and then i have to take a trip to chicago and park where i know i will have to park in tight spaces.
While driving on freeway, received a quick temp icon (popped up too quick to see what it said), but i looked at temp and saw the needle was close to the h (hot). after stopping at a gas station and checking the water/coolant level saw it was almost empty. added coolant. took it to the dealer the next day and after troubleshooting they found it was the left head gasket was leaking coolant and they had to replace it.
I was supposed to have had recall service completed on my vehicle july 23, 2017. a few days later, i started experience a banging noise and shaking of the car. i contacted service to schedule an appointment and no one returned my call. a little more than a week later on august 4th, while driving between 40 and 50 mph, the car started making a grinding noise, lost power, slowed down as it started to sputter. the sounds and feeling, reminded me of driving a manual car and having it in the wrong gear. i have taken the car in to three dealerships, five times now. only to be told, no codes were found so nothing can be done. dodge needs to train its mechanic how to diagnose cars without a code and listen to their customers.
Our 2017 durango with 3000 miles, had an engine light for overheating, quickly thereafter an engine light popped on, transmission light popped on, all gauges then ceased to operate and the car turned off as we were coasting down hill (luckily into service station). the transmission is a dial and then putting it in neutral becomes an issue for the tow or to push it. the engine starting knocking terrible.
I have reported my car not going in the gear selected and instead going into neutral or park. it has also driven forward when in park. there has also been issues with the auto park not always working if door is opened and the car is in gear. now i am being told my car even though it came with this safety feature was not supposed to come with it, and dodge is looking to remove this feature. dodge has also referred to these safety issues as characteristics of my car. when their is a safety defect it cant be a characteristic that can be overlooked. my car now has been in the shop for 37 days now and unable to be repaired. see also odi 11041523. *dsy *bf *tr
Tl* the contact owns a 2017 dodge durango. while driving 65 mph, the vehicle stalled, the engine seized, and the steering wheel was difficult to turn. there were no warning indicators illuminated. the contact was able to restart the vehicle. the vehicle was taken to hunter dodge chrysler jeep ram fiat (located at 1130 auto mall dr, lancaster, ca 93534, (661) 948-8411), but the failure could not be duplicated. the contact stated that the failure continued. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 20,500. the vin was not available.
Tl* the contact owns a 2017 dodge durango. while the vehicle was idling at a traffic light with the automatic mode or stop/start feature activated, it lunged forward when the contact's foot released the brake pedal. the contact's vehicle crashed into the rear of another vehicle. a police report was filed. the contact sustained injuries consistent with a cervical strain and bruised ribs, which required medical attention. the occupant in the other vehicle suffered no injuries. the contact was able to drive the vehicle away from the scene. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 6,999.
Tl* the contact owns a 2017 dodge durango. the contact stated that there was oil leaking from the bottom of the vehicle. the dealer diagnosed that the rear main seal was leaking and needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer, who determined that the oil pan was leaking. the oil pan was replaced; however, the remedy failed to correct the failure. as a result, the transmission pump needed to be replaced. the manufacturer was made aware of the failures. the vehicle was not repaired. the failure mileage was 300.