My 2012 dodge durango was part of the nhtsa campaign number 15v115000. the vehicle was brought in for the replacement part in september of 2015. the repair temporarily fixed the issue. over the last 4 months the vehicle has had many issues with starting and/or staying on and has been towed to a repair shop when it would no longer start. there was a loose wire found for the external replacement part installed as the recall. the vehicle then ran normally for a week before it started to show issues with starting and staying engaged. the problem quickly escalated with the vehicle stalling out almost daily upon being started and sometimes the issue could only be resolved by the external fuel kit relay module being tapped. today, 11/02/16 the vehicle stalled while driving down the road, luckily it was in a school zone with little traffic so any possibly accidents were avoided. an hour later the vehicle started acting as if losing fuel pressure while turning and the gas pedal had to be pushed to the floor to stabilize the vehicle. the local dodge/chrysler dealership has been contacted several times while this issue has persisted and we were advised that they had fulfilled their duties under the recall and we could bring the car in when there was an opening but they were not sure what they could do unless the issue happened while the vehicle was there. *tr
Tl* the contact owns a 2012 dodge durango. while depressing the accelerator pedal, there was an abnormal noise coming from the vehicle. the vehicle was restarted and the accelerator pedal required being depressed in order to start. the failure recurred several times. the contact received notification of nhtsa campaign number: 14v115000 (equipment, tires); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 50,000. updated 7/14/15*cn
Tl* the contact owns a 2012 dodge durango. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer, who diagnosed that the fuel pump relay was defective and needed to be replaced. the vehicle was repaired. the manufacturer was not aware of the failure. in addition, the contact also received notification of nhtsa campaign id number: 14v391000 (electrical system). however, the part needed for the repair was unavailable. the approximate failure mileage was 21,000.
On jan 24th and on feb 7th, the dodge durango did not start and was towed via roadside assistance to the 5 towns chrysler dealership for repairs that cost unnecessary 1200.00. an external fuel pump relay was installed by the dealer. this is a s a result of an inadequate, faulty and defective the fuel pump relay which caused the car to stop running. this can cause accidents and loss of lives. *tr