I was driving my durango and my driver side seat belt kept beeping then the air bag light came on then my check engine light came on and now i'm hearing a thump under the car all of this happened while my family was in the car on the highway i also tried driving up to 70 mph and the steering wheel had this heavy shake i was terrified can you help me fix my 2012 dodge durango .
Tl* the contact owns a 2012 dodge durango. the contact stated that the air bag and seat belt warning indicators illuminated. the dealer (crown dodge chrysler jeep ram fiat, 2707 shortcut rd, pascagoula, ms 39567, (228) 769-1660) diagnosed that the front driver and passenger side seat belt buckles needed to be replaced. the vehicle was not repaired. the manufacturer was notified and did not assist. the failure mileage was not available.
The orc module not working i just driving and the air bag light turn on
My 10 year old daughter went to put on her seat belt (2nd row passengers side) i was in park car turned off. the seat belt fell from the wall in which it was connected. all damage seen was located within the wall. upon further investigating of all other seat belts i found the 3rd row passengers side was also damaged. i can count on 1 hand how many times someone has sat in the 3rd row. i took my car down to the dealership and i was told this was due to "normal wear and tear" since i no longer have a service warranty they will not replace the belts. i contacted chrysler directly (ref #30773827 and email case# 3424728) and was told they would not replace the belts because it was caused by an "outside influence and not manufacture defect." not only am i now out 2 seat belts, but i am worried my family and i are no longer safe in this car. attached are pictures and emails. the last picture is the 3rd row seat belt and the damage to it.