We have classified the 45 complaints from 2000 Dodge Durango about SUSPENSION into the following categories.
2000 dodge durango, had vehicle in shop numerous times trying to track down a noise in the front end which was becoming increasingly worse. on this date found the ball joint was in dangerously bad shape and was replaced. *la
Pe 03-032, front suspension/upper ball joint failure: while the consumer was having a front end alignment the mechanic noticed the upper ball joints were showing premature wear.*ak *cb *jb
Premature failure of upper ball joint assembly on 2000 dodge durango
Ball joints failed at 80000 miles on my 2000 4x4 dodge durango. noticed the steering was exceptionally loose, so i followed chrysler's service procedure for checking ball joints. dial indicator showed .287 inch of play on the right side, .220 inch on the left side. i replaced both using moog ball joints.*ak
I own a 2000 dodge durango with just 42,000 miles on it and the upper ball joints are shot already! i have read many more complaints of the same problem. recall!!!! *la
I bought my truck used and had them do a complete work up on it when i purchased it. everything was fine for 1 week. after that week my engine light came on. i took it back to the dealer and had them replace the "canister" because that's what they said was the problem. 1 week later it returned. i have had it cleared out about 100 times. it now keeps telling me i have a gas leak. my mechanic has looked at this truck more than the average time. now i am at 130,000 miles and my suspension is completely shot, power steering pump, automatic locks are slowly malfunctioning (they make a loud noise on 2 of the doors), and the drivers side window doesn't roll down. *jb
I have always had problems with my durango since about 12,000 (now have 68,000). replacement of ball joints, brake calipers, and continuous checks for clicking and vibration feeling in the steering column (mostly when turning left). now i am told that i must invest $750. for a new power steering rack. i don't mind paying for normal wear and tear, but this has not been right from the start. i believe there is something defective with the steering and front end. each time it is the left side with the problem. this just does not seem right. i have enjoyed my durango except for these front end problems. i am now to the point of selling at a loss since i do not feel safe driving my durango. the steering makes noises and has a funny response to the turning process. could you please review closer at least for those who will still be owning a durango. *la
The front end of my 2000 dodge durango has a squeaking & popping noise every ime you hit a bump. it has been inspected and they stated that the upper ball joints are bad. i seen a special on cbs nightly news on 10-27-03 and they stated that he feds are investigating this complaint and are in the process of getting a national recall on this item. how long will this recall take? there are several lives at risk here.*ak
I just watched the evening news and there was an investigative report about upper ball joint problems on dodge durango 4x4's. i have the failure noise that they described and i'm concerned about failure at high speed. i called the dealer and there is no recall and i have a freiend that just lost a front wheel assembly due to this failure. the cost to repair was $675 and not covered by dodge. i am concerened for my safety! can you provide any information? my car has 37,000 miles, just out of warranty.*ak
2000 dodge durango..feels very loose while driving squeaks while turning and bumps very hard on anything in the road.*ak
We own a 2000 dodge durango. we experienced vibration in the front and strange noises. mechanic checked front end of vehicle. said that front right upper ball joint was defective to the point where it was unsafe to operate. he showed us the abnormal "play" in the front and said the wheel could easily separate from the chassis. he replaced this ball joint, but warned that the other three (consisting of lower and upper ball joints on left side, and lower ball joint on right side) are also bad and will need replacing in the very near future. also said the universal joints in the rear will need to be replaced in the near future. this is all after we spent more than $200 to replace rear wheel axle bearings. *ak
While driving 15 mph consumer heard a loud popping noise. the consumer pulled over to check, and saw that front ball joints broke. *ak ea03-023
Front ball joint failed on my durango and the tire collapsed. *la ea03-023
I had to replace a ball joint on a 2000 dodge durango with 23,000 miles. i had to take it upon my self after reading the article in usa today.i have also call dodge national twice to no avail.*ak
When driving over bumps would shook. consumer took vehicle to the dealership for inspection. mechanic noticed that left upper ball joints were wearing out prematurely. had the upper ball joints replaced.*ak
Pe 03-032, front suspension/upper ball joint failure: the upper ball joints wore out prematurely.*ak
Left upper ball joint had to be replaced. *ak
2000 dodge durango ball joints. *ak
The lower and upper ball joints as well as the entire rack and pinion need to be replaced. *ak *nm
Pe 03-032, front suspension/upper ball joint failure: the upper ball joints failed prematurely.*ak when vehicle was serviced, consumer was always told, everything was o.k. *ph
Premature replacement required for 2000 dodge durango upper and lower ball joints (50,000 miles). *la
Upper ball joint failure on my 2000 dodge durango. for a while, we were hearing a popping noise when we would pull out of the driveway. upon inspection, i could find nothing wrong. the problem got progressively worse. i finally figured out it was the upper ball joint because i can grab the top of the front wheel and move it back and forth perpendicular about 1/8 inch. i can look at the upper ball joint and see this is where the excessive movement is coming from. i'm going to replace the ball joint this week. as you can expect, this is the last chrysler vehicle that i purchase. i have the original ball joint for inspection if it would be helpful. *jb
2000 dodge durango. both front ball joints and right front wheel bearing and u joint have all had to be replaced. this is owned by our business, myers insurance, inc. mileage was 57898 work on u joint was done 11-24-03 at roy's dodge
The ball joint holding wheel on vertical axle failed causing wheel to tilt 45 degrees from a straight angle. luckily this happened when my wife was leaving the grocery parking lot and was not on main road driving higher speed, otherwise could have been fatal. *jb ea03-023
Had taken vehicle for routine checkand mechanic indicated that front upper ball joints wore out completely. ball joints would need to be repaired or replaced.*ak
2000 dodge durango premature wear upper ball joints in september 2003 with only 39,000 miles the durango was diagnosed with early upper ball joint wear. dodge dealership ignores several requests to address the problem. *ak do we have to wait until it fails and someone is killed to solve, what i now find, is a common problem?
Wheel bearing wears out prematurely, causing hub nuts to loosen. *ak
Today had to have new front upper ball joints, part#k7242cq, applied to my 2000 dodge durango. i was told that there was at least 1400 ball joints on back order nation wide and they did not know when they would be able to get any in. thanks to the hard work of hub tire in st. johns michigan they found two ball joints at a carquest store in st. johns that would fit my durango, we got lucky. they got these and got them installed. my durango only has 57,000 miles on it and the right side ball joint was so bad that they would not let me drive it home as it was that unsafe. with there being over 1400 ball joints on a nation wide back order i think there is a real bad problem with the ball joints and this serious matter needs to be looked into. if someone's ball joints do break going down the road this could case a serious if not fatal accident. thank you. *jb
I had to have the front ball joints replaced in my 2000 dodge durango because it was difficult to control the steering. it was incredibly loose. when i had it repaired i was told there were 110 sets of these on back order because so many of them had to be replaced. *la
Front end of vehicle making a creaking sound. greenville chrysler dodge jeep in greenville, texas replaced right lower, left upper and left lower control arms and performed front end alignment. total cost $1492.30.
Noise,poor handling.uneven tire ware. *ak
I had brought my 2000 durango into my dealership and i had my ball joints checked, my upper and lower ball joints failed in addition to my front tires being damaged as a result. i was told by the chrysler dealer that they could not fix it, there were 40,000 miles on the vehicle. i also spoke to the district service manager and he said there was nothing they could do to help pay for the repairs.*ak
Left upper ball joint failure, rear suspension failure. * nm
Upper ball joints on 2000 dodge durango needed replacing at 65,000 .the right side upper ball joint was near complete failure.*ak
Left front ball joint wore out at 70,000 miles. started at 50,000 miles. alot of clunking when turning.*ak
My left upper ball joint is extremely worn and the truck's only 3 years old! i've seen all the other complaints of this same thing and am wondering if someone has to die before chrysler is forced to fix this problem.*ak
Upper ball joint failure - under 48,000 miles...i was lucky, in a way, my tires wore out and when i had them changed i was told that the upper ball joints were ready to break. i called the dodge dealership and ordered the new ones. i have been waiting six weeks to get them in. they still have not called me back.*ak
While driving 55 mph ,the lower ball joint snapped. as a result the front passenger side wheel had come off and the consumer lost control of the vehicle. the consumer was forced to pull to the side of the road. the vehicle was towed to the autobody but the problem has not been resolved. *ak chrysler had not contacted the consumer at this point. *scc *jb
I own a 2000 dodge durango. i recently took it into my mechanics to have the brakes worked on. my mechanic then called me and informed that the front left upper ball joint was severely worn and needed replaced and that the vehicle was very unsafe to be driving. he then explained to me he had seen an article regarding dodge durangos in the news and showed me the article when i picked the vehicle up. luckily this was discovered before i lost control of my vehicle and my family or i were injured. i got the ball joint repaired but when i read the newspaper that dodge durango were being investigated for this i felt for the safey of other durango drivers i needed to report it. my mechanic is doug anderson of anderson's automotive 785-325-2609. thank you. *ak
I have a 2000 durango slt plus, i took the vehicle into the local tire shop to have the front end aligned because of excessive tire wear. the service dept stated they would not align the vehicle because of the condition of the upper ball joints. the truck only has 45,000 miles on it. they also stated they would not drive it until they are replaced.
Reference investigation #pe03032. ball joints need replacing - premature wear. i had the same problem with my 1999 durango and filed a complaint then. dealer only admitted they were loose and replaced on my 1999 after vehicle was in an accident and ball joints could be replaced under insurance claim.
Pe 03-032, front suspension/ball joint failure: while driving at any speed consumer heard a noise coming from the front wheel. vehicle was taken to a repair shop, mechanic informed the consumer that the ball joints were worn out.*ak
While driving, the upper ball joint failed, which caused the consumer to lose control of the vehicle. *jb the upper and lower ball joints on both sides were replaced. *ts *nlm
2000 dodge durango premature ball joint failure. *ak
Bad ball joints (upper and lower) on 2000 durango. ref investigation pe03032. *nlm
2000 dodge durango upper ball joint failed and wheel separated from vehicle. vehicle was unable to be driven. *ak
The consumer took the vehicle to the dealership to have the upper ball joints inspected. the driver's side upper ball joint experienced premature wear. *ak *ph *jb
The left side wheel has vibration, and shaking inside of the wheel well. while traveling on the highway. *ak
The upper ball joints experienced premature failure and caused the front end to collapse. *ak *jb ea03-023
While driving at 3o mph right front wheel started shacking, then the wheel separated from the upper ball joint. delaer has been contacted. *ak ea03-023